Sterling McCall Honda | Page 78

I was in the process of buying a vehicle and the sold it out from under me. Worst experience ever from the sales person to the finance manager to the General Manager. There are better places to buy a vehicl out from under me. Worst experience ever from the sales person to the finance manager to the General Manager. There are better places to buy a vehicle. I really feel like I was done wrong in this deal. More

I was able to get my issues taking care of when I spoke with Frank very nice and professional with Frank very nice and professional More

Is the worst service ever I took my vehicle 3 times still have the same problem have the same problem More

They we’re awesome and worked with me on everything. My salesman Gus Bauer was very helpful and he listened to me and he worked with me on getting the best price and getting me into the car I wanted My salesman Gus Bauer was very helpful and he listened to me and he worked with me on getting the best price and getting me into the car I wanted More

Finance- Joseph Boguhet, Problem, presents paperwork in a deceptive fashion, results are that you have product that he presents as included but never tells you that he has overcharged you, even though asked deceptive fashion, results are that you have product that he presents as included but never tells you that he has overcharged you, even though asked on 3 occasions if I was paying for products that he discussed and told no it was included. WHICH makes it sound like $0 to me. Later on discovered I paid over $3300. RATING: DECEPTIVE! More

Very manipulative people Con artist comes to mind. I'm Very manipulative people Con artist comes to mind. I'm not happy with the deal we have on our truck at all!!! Very manipulative people Con artist comes to mind. I'm not happy with the deal we have on our truck at all!!! More

this dealer sucks they do not know what the word honest means/ my daughter and I bought a used 209 Toyota camry from their used car back in auguest2021 it had a bad crack in the windshield that they said t means/ my daughter and I bought a used 209 Toyota camry from their used car back in auguest2021 it had a bad crack in the windshield that they said they would replace it but had to order it and they would let me know when to come in to get it replaced. I have called several times and talked with the use car manager, the salesperson, and the repair manager.I was told that the windshield was ordered and they would let me know when it would come in. I have several texts messages telling me that they would replace it, but here in is November 2021 and still no wind shield. It is a fact that they all lied to me and had on intention of replacing the windshield If you do business with these people be careful causes their word does not mean a think. They will; lie to you ever time you call. I don't think they deserve one star cause their customer services sucks. They are so dishonest I am 78 years old and a disabled veteran and in my lifetime I have bought four new cars and three used ones and I have never been treated like I was at this dealership. last call i made was to Jeffry Rodgers who was supposed to check on on it an call me right back, but in fact he lied to me cause he never did call me back. I will follow up on this and file a law suit in small clams court and with the Better, as well as with the consumer protection office in Harris county More

They Rip you off. They sales lady (Sara Davis) was very nice, but finance department rips you off. I just bought Honda Civic from them (outragious price). The gentleman in finance department (Joseph Boguh nice, but finance department rips you off. I just bought Honda Civic from them (outragious price). The gentleman in finance department (Joseph Boguhet) over there added $4500 on top of that price when he applied for my loan and said I got APR of 6.99% for my good credit then I got out and started calling my bank he came back and said I must do in-house financing, and said he has lower APR for me. He already had that lower APR, but he still gave me higher APR. I asked what that $4500 for, He said it is for gap and warranty. I asked him if I could put $7000, $8000 down and get rid of that $4500, he said NO. I really needed car so, I still bought the car. I not recommend anyone to go there and get ripped off. I aways thought Sterling Mccall was a genuine dealership. More

Amyn was my sales guy. From the initial phone contact to driving the Civic off the lot he was personable, welcoming, and easy to work with. He made the entire process fun, relaxing, and above average of an driving the Civic off the lot he was personable, welcoming, and easy to work with. He made the entire process fun, relaxing, and above average of any car buying experience I have ever had. I am even looking for a vintage RSX for my younger son so I know I can reach out to him in the future. Thank you Amyn. Thank you Julie and thank you Sterling McCall Honda. Awesome place, well built cars and service, top notch people! More

Please don't fall for the Patriot Act BS when you're paying cash. Here's the deal, it's an age-old scam that dealers use when you're paying cash because they want to pull your credit. Don't believe the paying cash. Here's the deal, it's an age-old scam that dealers use when you're paying cash because they want to pull your credit. Don't believe the assurances that they won't without your authorization because the paper you will fill out says CREDIT APPLICATION at the top. Your salesman will say over and over again that it's not really a credit pull and that you only have to fill in your name and address, you don't even sign it. As I was told by the manager at this dealership, it's just part of their policy and process. But here's the thing, the information is already on your license which they have a copy of. So why do they need this? Yes, it's true the Patriot Act requires dealers to screen cash buyers to make sure they are not on a government terrorism watch list. But dealers don't need to run a credit report to satisfy that requirement. So why is the paper you're filling out labelled CREDIT APPLICATION? In reality, credit checks do more than determine if you're in good credit standing. It can also help the dealer set the sales price (which is why some cars don't have price or QR code on the sticker) and determine if you get the full-court-press for add ons. So we were one signature away from cementing the deal and the salesman pulls out the Patriot Act/Credit Application paperwork. After being there for nearly two hours, I still walked out. To me, this speaks to the integrity of the dealership. The manager also told me this is the policy and process for all the dealerships run by the parent company. BTW my husband recently paid cash at another dealership for his vehicle and he was not asked to fill out anything even resembling a credit application! Yes, I am female and yes, I went alone. I paid cash for my current vehicle and the dealership did not ask me to fill out any suspicious paperwork. But during that process at a different dealership, I was presented with the same song-and-dance and walked away from that deal as well. In both cases, I was willing to pay the sticker... it is just shady business. As I was driving away, a third person called me from the dealership even though I told the salesman I didn't want to speak with anyone else about this because I didn't want to listen to nonsensical rationalizations. Clearly he didn't listen. Just one more nugget, I was told by the third person who called that the salesman and manager shouldn't have pressed the issue and the salesman was new... except at his desk he had commendations for his performance that were more than a year old... so just more proof that they will say whatever they can to get a deal done. Stay educated and don't fall for the spiel! Sure, there are not that many cars to choose currently but that doesn't mean you should be taken advantage of. More