Sterling McCall Honda

Sterling McCall Honda deserves the highest rating in Overall Experience due to their down to earth approach to customer service and the auto purchasing process. From the sales floor to the finance offi Overall Experience due to their down to earth approach to customer service and the auto purchasing process. From the sales floor to the finance office, I experienced their professionalism and customer care. I will definitely return to make my next vehicle purchase. More

I have taken cars in for service for over 30 years and I have taken cars in for service for over 30 years and this was the best. I made an appointment later in the morning and they still got it done in I have taken cars in for service for over 30 years and this was the best. I made an appointment later in the morning and they still got it done in a timely manner. Other dealers take the cars as they come in and if you are leaving yours, you won't get it back till 5 or 6 pm. I took mine in at 9am and got it back by 1pm. And everyone was polite, friendly, and helpful. It was a great experience! More

I searched several Honda dealers through out the Houston area. When I spoke to Carla at Sterling McCall, I knew I was in the right place. No one else could beat the service or the deal. I want to add how we area. When I spoke to Carla at Sterling McCall, I knew I was in the right place. No one else could beat the service or the deal. I want to add how well The team represented Sterling McCall and the process went very smooth. More

I normally would do anything to avoid going to a new car dealer. I have had nothing but bad experiences throughout my fifty years. I have bought numerous new cars. Never a Honda. So to avoid dealing with dealer. I have had nothing but bad experiences throughout my fifty years. I have bought numerous new cars. Never a Honda. So to avoid dealing with the salesman directly I contacted him through the internet. I looked at the inventory on the internet. Had a pretty good price agreed on. I made an appointment for a test drive and really liked the Honda Accord. Never during the time was I pressured. Mr. Ali has a very good demeanor and appears to know his product. I told him I would be back on Monday to make the deal. He didn't ask me for a deposit or anything. I really liked that. I came back on Monday and he had the car already detailed. This was not 100% sure I was going to come back. I guess he felt that he had given me a good deal. The next step was seeing the Finance guy which I normally dread, because that's where they try sell you everything from tinted glass to hubcap cleaner. He was a very pleasant and very well educated individual. He did not pressure me. He showed me the options that were available but never did I feel uncomfortable. He even gave me some very good advice for my son which is a senior at UT Austin. I'm not getting anything for this recommendation. I just feel that if you want a hassle free new car experience go to Sterling McCall Honda in Kingwood, Tx More

I went in on a Saturday looking for a used CRV that I had seen online. After driving one and looking it over I wandered over to the new (2010) CRV's and was blown away at the price and the vehicle. Loved t seen online. After driving one and looking it over I wandered over to the new (2010) CRV's and was blown away at the price and the vehicle. Loved the car but not the color and had my mind set on a certain color. My salesman and his manager got on the computer and looked for quite awhile and finally came and said they had just what I was looking for and could have it there on Monday. We talked numbers and finally agreed and that was it. EG Gamble could not have been better! I've bought several cars in the past and never had an experience like I had at Sterling McCall Honda - they were awesome! When I came to pick the car up on Monday, EG went through every thing with me, explained every little thing in the car, he's just GREAT! Paul in Finance was wonderful too. Great personality for his job. I would definitely go back there to buy a car and recommend them (and EG!) to anyone. Thanks, I love my new CRV! More

I don't recall the person I worked with, but I have always had great experiences with everyone at SM - Between my wife and I, we have had 4 Hondas plus one used Toyota bought from SM in the past 12 yea always had great experiences with everyone at SM - Between my wife and I, we have had 4 Hondas plus one used Toyota bought from SM in the past 12 years, and it is always fantastic. Nothing bad to say about these great folks. Whether buying of having work done, they are always my first choice. More

Just purchased our third Honda from Sterling McCall. Carla, Internet sales representative, was very helpful and made the whole process effortless. This dealership gives you a fair price without a lot of Carla, Internet sales representative, was very helpful and made the whole process effortless. This dealership gives you a fair price without a lot of run around. Service continues after the sale. When I returned a week after purchase with questions, our sales representative, Carla, and another employee sat with me for an hour in my car explaining various features on the car including the navigation system which I had no clue how to use. Service department has always provided good, reliable service. I would recommend the dealership for buying a new car and/or servicing without reservation. More

The overall process was quick and effective and relatively pain-free. We all would like less paperwork to be involved, but that is not the dealerships issue. We got the car we wanted and are very relatively pain-free. We all would like less paperwork to be involved, but that is not the dealerships issue. We got the car we wanted and are very happy with the end result. I would return to the dealer and buy another car from them. More

In my time, I have had many experiences with auto dealers both in purchasing and service/repairs. I must say my Honda Pilot is my first experience with a Honda Dealer. I have been back to McCall's twice to h both in purchasing and service/repairs. I must say my Honda Pilot is my first experience with a Honda Dealer. I have been back to McCall's twice to have routine/recommened service work done (oil,lube etc.)I was very impressed with the way the service advisor greated me,warm and friendly. I thought that maybe he knew me for a long time then after watching him great others as they drove up it and listening to him he was just interested in helping people.I was directed to a very nice/clean waiting area that had some very good coffee brewing. it was a wet and cold morning the last time I had it serviced and the coffee was appreciated.The first time I brought it in, I got in it after the job was done to my surprise it had been washed and vacuumed. I just thought it was because it was my first time.Then the same things happened the second time too. My Ford dealer NEVER went this far.I still love my Superduty but my dealer, for it, could learn something from Mc Calls. So far I have not been to the repair side of the dealer but IF I do I expect I'll receive the some kind of service. More

I have found the Sterling-McCall service dept. to be very professional and helpful. My questions have been answered quickly and thoroughly. The staff understands that 'simple" oil changes are actually audi professional and helpful. My questions have been answered quickly and thoroughly. The staff understands that 'simple" oil changes are actually auditions for the time I will need more expensive maintenance performed. They understand that taking care of the customer on simple issues such as oil changes will bring me back for regular maintenance. The service dept. is responsive and supportive. Although I have several chains of oil changing businesses nearer to my home, I will drive to Kingwood in order to have my car maintenance/repair in one location, not only for oil changes but for the regular Honda recommended maintenance. More