Sterling McCall Honda
Kingwood, TX
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I shopped online for the Honda Accord coupe with the features I wanted. Alonzo Allen, the internet sales rep at Sterling was very responsive to my requests. When I stopped by the dealership to look at features I wanted. Alonzo Allen, the internet sales rep at Sterling was very responsive to my requests. When I stopped by the dealership to look at the car, he was very straightforward and friendly. One of the reasons I went to Sterling McCall was the positive reviews I saw on DealerRater, relative to other dealers who were closer to my home, but who got lower reviews. Everyone at the dealership was great to deal with, confirming the good reviews I saw on DealerRater. The sales transaction was smooth. I may have paid more than I had to, but for the pleasant experience -- no hassles, no bait and switch, no games - I don't worry about it. Once we agreed on price, they quickly processed the sales and finance paperwork. All in all, it was a great buying experience. I would go there again. More
We have purchased all of our vehicles from this dealership because of the way we were treated. Tehy gave us the best price, close to home, no presure, and they had what we wanted on the lot. I wo dealership because of the way we were treated. Tehy gave us the best price, close to home, no presure, and they had what we wanted on the lot. I would recommend Larry Davis as the sales person to use and Sterling McCall as the dealership to use if you want the same service we received. More
This is the 3rd car we have purchased from Sterling McCall. The reason? Great service, great cars and great prices. We've had wonderful cars and terrific service from the Service Dept. when we took McCall. The reason? Great service, great cars and great prices. We've had wonderful cars and terrific service from the Service Dept. when we took them in for their regular check ups. We highly recommend this dealership to all looking for the best experience. More
Very positive experience from initial conversations with the salesman (Jarvis), to meeting with the sales manager (Todd), to completing the paperwork (David). This dealership was over an hour from my house the salesman (Jarvis), to meeting with the sales manager (Todd), to completing the paperwork (David). This dealership was over an hour from my house, so I (after previous bad experinences with other dealerships) was reluctant to make the drive, counting on the dalership to 1) have been honest about the condition of the vehicle, and 2) stand by the verbal commitments made over the phone. In this case, they get very high marks on both counts. Next time I am looking for a vehicle, i will start with These guys. More
I have bought a number of new cars and it has always been a difficult experience, At Sterling McCall the employees I dealt with went to every measure to make my new purchase enjoyable. I had a great experien a difficult experience, At Sterling McCall the employees I dealt with went to every measure to make my new purchase enjoyable. I had a great experience and will go back there for new car needs in the future, everyone was friendly and very easy to deal with. More
Wow where to begin ..These guys were great..honest men with great personal touches that made this car buying one of my favorites. I'm a Christian and it was a breath of fresh air to see Men of faith wor with great personal touches that made this car buying one of my favorites. I'm a Christian and it was a breath of fresh air to see Men of faith working to help me out.I would highly recommend buying from one of these three men. Thanks for all your help guys! GOD BLESS YOU ALL More
We bought a used car and they took care of every detail from the great price to making sure it ran perfect. Customer Service was excellant! Mr. Harper was a great salesman and we will check with him first from the great price to making sure it ran perfect. Customer Service was excellant! Mr. Harper was a great salesman and we will check with him first the next time we need to buy a car. Thank you for making our experience great and the car is great!! More
The internet sales rep, Alonzo Allen, did a great job of presenting options during my decision process. He not only represented the best price, he helped me understand hidden charges in other bids. He deli presenting options during my decision process. He not only represented the best price, he helped me understand hidden charges in other bids. He delivered as promised. The process of actually purchasing the product was painless and no surprises. More
The great people in the used car sales department expedited the process for me so that it was as painless as possible. This was the best car buying experience I've ever had. I was literally driving o expedited the process for me so that it was as painless as possible. This was the best car buying experience I've ever had. I was literally driving off in my newly purchased vehicle in two hours. Everyone I encoutnered was extremely helpful. More
Larry Davis is the Sales person who sold me my new Honda Civic. I had pondered the thought but really had no idea that I was ready to purchase a new car and truthfully, I dreaded going to a dealer and havin Civic. I had pondered the thought but really had no idea that I was ready to purchase a new car and truthfully, I dreaded going to a dealer and having all those salesmen approach me. Past experiences with car salesmen and dealers have ranked right up there with my worse nightmares. That is one reason why I kept my old car for so long. I guess that is also why I decided to do some online shopping. I spoke with the online manager and then with Larry. It was nice that when I went, I could ask for Larry Davis by name and he (and only he) promptly came to meet me at the front desk, how professional. I had never bought a "foreign" car before but I had heard from many friends about what a great car a Honda is. I was very curious. Still skeptical and wanting to avoid any "high pressure sales pitch', I told Larry up front that I was not an easy person to do business with. Still, he was courteous and patient. He took time to explain the possitives about being a Honda owner. He knew his product and turned out to be the perfect salesman for me. He did not pressure me in any way. We agreed on a sales price and a price for my trade-in, both very fair. In past times, this part of the transaction usually left me angry and leaving the dealership, swearing that I would drive my old car until the wheels fell off. Then, Larry sent me to David in finance and this was also a good experience as it did not take the hours I had anticipated. Actually, it took about an hour, if that. I traded in a large luxury car and expected to have withdrawals about going from a big car to this small one but decided that if I was going to buy a new car my first priority would be to save gas, comfort would not be a key factor. Just one more pre-conceived notion. The car is very comfortable and fun to drive. At my age, I can use all the "fun" I can find! In short, car purchasing does not have to be the most dreaded thing in life. I think that the personnel of a dealership exemplifies the dealer you are doing business with. That probably goes for every aspect, including the service dept., which I have not had to use yet. More