Sterling McCall Honda
Kingwood, TX
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poor organization Went in there for a simple computer issues, representative said I would have to leave the car because the mechanic were so busy and would take some ti Went in there for a simple computer issues, representative said I would have to leave the car because the mechanic were so busy and would take some time to get to it!!! This is why I scheduled the appointment in the first place!!! More
Be careful I was given a long talk how this dealership differes from other as they don't have any hidden cost. The sales price agreed with the salesman was not I was given a long talk how this dealership differes from other as they don't have any hidden cost. The sales price agreed with the salesman was not reflected on the invoice, which conveniently was not show during signing process. It was put together with other papers in sealed envelope, which I opened only a day after. Be careful and review every line. More
Express service Joshua Davis and his team in the express service department were great!! I just went for a oil change and they inspected my car and everything! They w Joshua Davis and his team in the express service department were great!! I just went for a oil change and they inspected my car and everything! They were great! Definitely going back and will continue to get my car serviced there! More
Awesome service Everyone was so very helpful. Anita at the front desk. BJ Wilson the GM - the absolute best salesman Tommy Huynh answer all my questions. Last but not Everyone was so very helpful. Anita at the front desk. BJ Wilson the GM - the absolute best salesman Tommy Huynh answer all my questions. Last but not least Joseph Boguhet in Finance. Very successful in buying my new Honda Touring. Love my new ride! More
Low pressure, high service! at 55 years old, went into McCall Sterling Honda prepared to do battle, due to past experiences with other dealers. Had opposite experience here, was at 55 years old, went into McCall Sterling Honda prepared to do battle, due to past experiences with other dealers. Had opposite experience here, was totally surprised! Very low pressure and informative service. Highly recommend! my salesperson was really good to work with and the finance guy was awesome with getting me an excellent deal. my credit was lower than I expected, but the rate he got was also lower than expected... again, highly recommend! salesperson: Amyn Ankleshwaria - aankleshwaria@sterlingmccallhonda.com finance guy: Joseph Boguhet More
Dont stand behind defects in service department Brought my car to Sterling McCall Honda after the Glass sunroof spontaneously exploded. Nothing has hit it and there weren’t any issues with it. In l Brought my car to Sterling McCall Honda after the Glass sunroof spontaneously exploded. Nothing has hit it and there weren’t any issues with it. In looking this problem online others have had this problem too and it is attributed to either a manufacturing error in the safety glasses or a problem when it was installed too tightly. This dealership knows of this issue and kind of shrugged their shoulders and won’t take care of it. They want you to submit it to your own insurance even though it’s through no fault of yours or anyone else’s except theirs. I was about to go buy a Honda Pilot for myself. I will not buy from a dealership that won’t stand behind a defect in its own vehicles. More
Excellent customer sevice Great staff! Very professional and friendly! The people treat you very special and always accommodating to all my questions. Their service is also spe Great staff! Very professional and friendly! The people treat you very special and always accommodating to all my questions. Their service is also speedy with very minimal waiting time More
Honda Accord Robert was very courteous and knowledgeable very good salesman . He went above and beyond to help us. I would recommend the dealership to my friends. Robert was very courteous and knowledgeable very good salesman . He went above and beyond to help us. I would recommend the dealership to my friends. More
Awesome Service From the moment I walked in the door and was greeted with expert service from all associates. I will continue to have all service work done with your From the moment I walked in the door and was greeted with expert service from all associates. I will continue to have all service work done with your company. More
Fast and Efficient Excellent, fast service. This is my favorite place to get an oil change. I feel like they are really trying to make the customer experience excellent. Excellent, fast service. This is my favorite place to get an oil change. I feel like they are really trying to make the customer experience excellent. More