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Sterling McCall Honda

Kingwood, TX

Overview
Reviews
Vehicles
4.7
841 Reviews
Call Dealership (281) 358-8880
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22575 Highway 59 North

Kingwood, TX

77339

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Showing 841 reviews

March 12, 2024

The dealership does a good job. However, over an hour for an oil change that I scheduled an appointment for is ridiculous! More

by attaylor5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Elrod
Report | Print
Mar 26, 2024 -

Sterling McCall Honda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Sterling McCall Honda responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Wil Solano our service manager, will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Kim Eddy General Manager keddy@sterlingmccallhonda.com

March 09, 2024

I usually have no problem but this time after my service I was hearing noise sounds like crunching noises when I press the brakes. Mostly the right rear side. What could it be. I will make an appointment to More

by guinmalit
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Brayan Vasquez, Frank Isede
Report | Print
Mar 13, 2024 -

Sterling McCall Honda responded

We are looking into your complaint and will be reaching out to you. Thank you for informing me about your situation. Please know that we are looking into your concerns, Wil Solano our service director will be reaching out to you soon to assist. If there is anything I can do in the meantime please contact me. Kim Eddy General Manager Sterling McCall Honda 281-318-2913 keddy@Sterlingmccallhonda.com

Mar 13, 2024 -

guinmalit responded

It’s ok. I got an appointment now and they're looking at it.

March 06, 2024

Amazing service did everything that could do to help & I am thankfu! Thank you guy More

by Alexsaucier11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brayan Vasquez, Frank Isede, Kim Eddy
Report | Print
Mar 10, 2024 -

Sterling McCall Honda responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 05, 2024

Honest and sticks to their word. Mali Evans was great. Will buy from them again More

by havenslinda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malachi Evans
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Mar 08, 2024 -

Sterling McCall Honda responded

It's fantastic to hear that you had an honest and trustworthy experience with Mali! We're glad to hear you had a positive experience, and we hope to assist you again in the future. Safe travels, and thank you for choosing our dealership!

March 03, 2024

Got oil change then car wouldn't start had to tow my own car home. More

by Paris Cato
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Carlo Balite
Report | Print
Mar 29, 2024 -

Sterling McCall Honda responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

Apr 18, 2024 -

Sterling McCall Honda responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Wil Solano will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Kim Eddy General Manager keddy@Sterlingmccallhonda.com

March 02, 2024

Great service. Helpful and informative advisor that explained everything and helped us through several repairs. More

by aholland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha
Report | Print
Mar 13, 2024 -

Sterling McCall Honda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 25, 2024

Awesome experience, staff was beyond helpful with financing my car, given my situation. Well appreciated. More

by Abraham Nyuma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efren and Hunter, I’m bad with names
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Feb 27, 2024 -

Sterling McCall Honda responded

Thank you for the kind words Abraham! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 23, 2024

Great service and friendly staff. Lobby/ waiting area is nice but snacks are expensive. Wish they were less. More

by Jade
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jacob
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Feb 26, 2024 -

Sterling McCall Honda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 23, 2024

My service advisor was very helpful and took great care in getting what I needed done. More

by scott2000
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Roel Garza
Report | Print
Feb 27, 2024 -

Sterling McCall Honda responded

It's fantastic to hear that your service advisor was very helpful and took great care to ensure your needs were met. Providing excellent service is our priority, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to serving you again!

February 22, 2024

Christopher my Service Representative was excellent. Wanted to insure my satisfaction. Well done . Thanks for your support. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Elron
Report | Print
Feb 24, 2024 -

Sterling McCall Honda responded

Thank you for sharing your positive experience with Christopher, your Service Representative. We're glad to hear that he was excellent and ensured your satisfaction. We appreciate your business, and thank you for your kind words!

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