Sterling McCall Honda
Kingwood, TX
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Great job. Friendly, courteous and knowledgeable service reps. Kept me informed of my service and services they recommended. I feel confident with the service a Friendly, courteous and knowledgeable service reps. Kept me informed of my service and services they recommended. I feel confident with the service and that it meets requirements for the warranty. Nice shuttle or Uber/Lyft service so that customer does not have to wait to be shuttled. More
It’s clean, everyone is friendly and helpful. The service person That was working with me was very nice, knowledgeable and explained everything about my visit and what was going to be done on my The service person That was working with me was very nice, knowledgeable and explained everything about my visit and what was going to be done on my car. He was great! The only thing they need to add is a tv or something to watch while you are waiting for the work to be done on your vehicle! It really helps pass the time! My phone needed to be charged and I didn’t have what I needed to do that. I will definitely be back there! Cesar F. Did a great job! More
I was taken very good care of by my techian. He kept me informed of what was going on and how long it would take. I will always come back to Honda for my car needs. He kept me informed of what was going on and how long it would take. I will always come back to Honda for my car needs. More
Jessie Ybarra in Sterling McCall Honda has done excellent work keeping the customer happy. I took my 2003 Honda into the service dept for a recall on the seat belts and also had a front end alignment done. I work keeping the customer happy. I took my 2003 Honda into the service dept for a recall on the seat belts and also had a front end alignment done. I am very satisfied with the service thanks to Jessie overseeing the work done. LUPE from Wyoming More
I think that they are attentive with service. ..but high on simple things ..oil change, tire rotation,air filters And they only done these things but I'm paying $200.00this is why jiffy lube and o ..but high on simple things ..oil change, tire rotation,air filters And they only done these things but I'm paying $200.00this is why jiffy lube and others are in business...ijs facts...in other words to expensive with things u can get from auto zone.... More
Honda service does a great job servicing vehicles here. Their new building with the large customer service area is beautiful. They kept me up to date on services needed via text message. So easy to see add Their new building with the large customer service area is beautiful. They kept me up to date on services needed via text message. So easy to see additional repairs and service rated as recommended immediate or may need repairs. More
At first, my experience was negative. My service advisor that I had an appointment with essentially ditched me to finish a trainee video (a conversation that occurred literally in front o My service advisor that I had an appointment with essentially ditched me to finish a trainee video (a conversation that occurred literally in front of me). And I was handed off 2 more times until I ended up with D’Anna. D’Anna was AMAZING! She was busy, I wasn’t her client but that didn’t matter. She stepped up and took care of me, she kept me up to date in the work being done. And when there was a wait to check me out during pick up, she immediately took care of me. I will make her my permanent service advisor moving forward. More