Sterling McCall Honda
Kingwood, TX
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I came in for a $19. 95 email coupon for an oil change. They came up with additional car needs that I have to do. So I went along with it. An hour later I was informed tha 95 email coupon for an oil change. They came up with additional car needs that I have to do. So I went along with it. An hour later I was informed that they do not have the correct amount of fluids to put in my car and that they do not have a stock of the tire brand needed for my car and would have to order both of these two items. All the while smiling at me. I guess I just cannot go there and have a simple oil change without being advised by the representative that I need additional necessary services and if not then things might happen that would cost me more if I did not do as advised. More
Always professional, on time and thorough. Great service tech gave us his cell and responds quickly and keeps me updated when my Passport is being serviced. Great service tech gave us his cell and responds quickly and keeps me updated when my Passport is being serviced. More
Love this dealership. Always excellent service. My Service advisor Juan Vivar was amazing! Juan constantly kept me informed on the status of my car, He went above and bey Always excellent service. My Service advisor Juan Vivar was amazing! Juan constantly kept me informed on the status of my car, He went above and beyond to find solutions to my car issues. He contacted the original dealership Community Honda to inquire on my extended warranty to service my vehicle. Excellent customer service!! More
Having owned a Honda for 5 years I have a lot of experience with Sterling McCall. I can honestly say they are the most trustworthy, competent and customer oriented dealership I have used in my 50 ye experience with Sterling McCall. I can honestly say they are the most trustworthy, competent and customer oriented dealership I have used in my 50 years of owning autos. More
Great service. I got in for an oil change, other maintenance recommendations were given after vehicle inspection. Carlo took good care of me from check in to check I got in for an oil change, other maintenance recommendations were given after vehicle inspection. Carlo took good care of me from check in to check out. I was given some discount for the service. I definitely recommend this dealership to keep your Honda in excellent condition. More
If you’re looking to buy a car, make sure to ask for Julie B! Julie was very helpful, very knowledgeable, very friendly and answered all our questions. She truly went above and beyond to make the proces Julie B! Julie was very helpful, very knowledgeable, very friendly and answered all our questions. She truly went above and beyond to make the process as smooth as possible! Thank you Julie! I will be back to purchase my next car with you! More