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Sterling McCall Honda

Kingwood, TX

Overview
Reviews
Vehicles
4.7
629 Reviews
Call Dealership (281) 358-8880

22575 Highway 59 North

Kingwood, TX

77339

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Showing 629 reviews

October 25, 2023

Bruce Anaya is very professional and kind. I am very pleased with my car service More

by Gabriela lleras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Anaya
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Oct 31, 2023 -

Sterling McCall Honda responded

We are delighted to hear that Bruce provided you with professional and kind service and that you are very pleased with your car service. A great service experience, combined with professionalism and kindness, can make a significant difference. Your satisfaction is important!

Oct 31, 2023 -

Gabriela lleras responded

I had a very good experience

October 25, 2023

The customer service was exceptional as usual. I refuse to take my Accord to any other Honda dealership unless it's an emergency. More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brayan Vasquez, Frank Isede, Kim Eddy
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Nov 01, 2023 -

Sterling McCall Honda responded

Exceptional customer service that leads you to return to a specific dealership for service is a testament to the quality of their service department. We are glad to hear that you consistently have a positive experience with Sterling McCall Honda. Thank you!

Nov 01, 2023 -

Juan responded

Thank you.

October 23, 2023

The check in was easy, everyone was eager to help. The tech response was great and explained service needs. Upon pick up there was a little confusion but it was resolved and vehicle returned with no i More

by Jenny Murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will and Jake
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Oct 25, 2023 -

Sterling McCall Honda responded

It's great to hear that the check-in process was easy and that everyone was eager to help. Clear communication from the tech and their explanation of service needs is essential. Resolving any issues promptly, as was done upon pick-up, ensures a smooth overall service experience. Your positive experience is appreciated!

October 20, 2023

Jessie is a great advisor. He walks you through the process and if you have a few things needing to be done, he will help you determine which ones need to be done immediately, More

by How about not
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
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Oct 21, 2023 -

Sterling McCall Honda responded

It's great to hear that Jessie, your service advisor, provides valuable guidance and support during your service visits. His ability to walk you through the process, prioritize the necessary tasks, and offer insight into what needs immediate attention versus what can wait is undoubtedly beneficial. This approach can help you make informed decisions about your vehicle's maintenance. We are appreciative of your positive comments. Thank you for sharing your experience!

October 18, 2023

Amazing staff! They were all friendly, outgoing and knew about the cars. I left the dealership feeling like I could call or come in for anything! More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tre Boyd
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Oct 19, 2023 -

Sterling McCall Honda responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

October 17, 2023

The service representative was on the spot and called and kept me in the loop during the whole process. This was a great experience and only place I would recommend to get your Honda serviced. More

by LuvYaBlu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Oct 18, 2023 -

Sterling McCall Honda responded

It's fantastic to hear that your service representative kept you in the loop throughout the entire process, providing you with a great service experience. Your recommendation and positive feedback are greatly appreciated. Your satisfaction is our priority, and we look forward to serving you again!

October 14, 2023

This is a great dealership to go for service and Jesse is outstanding.and very professional! More

by Boblorm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Ybarra
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Oct 17, 2023 -

Sterling McCall Honda responded

We're thrilled to hear that Sterling McCall Honda has provided you with a great service experience and that Jesse's professionalism stood out. Your positive feedback means a lot to us, and we're here to assist you anytime you need our help. Thank you for choosing us and for your kind words about our dealership and Jesse!

October 12, 2023

Took my 07 Fit Sport in for replacement of several items on recall. Carlo the service attendant greeted me quickly and went over everything involved. He answered all my questions and even took me to the mec More

by hawaiiusmc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo
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Oct 14, 2023 -

Sterling McCall Honda responded

Thank you for sharing your positive experience with the recall service on your 2007 Fit Sport. It's great to hear that Carlo provided excellent customer service, going over the details and answering your questions. The thorough and organized approach, as well as the cleanliness of the shop, certainly make for a pleasant experience. Safe and happy driving!

October 11, 2023

They lost their customer relationship. For status of repairs you have to call them now. I have been a customer since 1987 and this past year or two that service has disappeared. Also what More

by Shcannon58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brayan Vasquez, Frank Isede, Kim Eddy
Report | Print
October 11, 2023

I appreciate going to a dealer that provides prompt service. The waiting room was spacious. More

by LW
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane o’bannon
Report | Print
Oct 13, 2023 -

Sterling McCall Honda responded

We're glad to hear that you appreciated our prompt service and spacious waiting room. Your comfort and convenience are important to us. If you have any more automotive needs in the future or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us for your service!

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