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Sterling McCall Honda

Kingwood, TX

4.7
629 Reviews

22575 Highway 59 North

Kingwood, TX

77339

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Showing 629 reviews

December 03, 2023

Was very pleased with the service I received. Was kept informed about the progress of the repairs and recommend this dealership. More

by tx1drvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayana, Bruce
Dec 06, 2023 -

Sterling McCall Honda responded

That's fantastic to hear! Being kept informed about the progress of repairs is crucial, and it's great that we made sure to keep you updated. Recommendations based on positive experiences like yours can help others find reliable and trustworthy service. Thank you for your buisness!

December 02, 2023

The staff is welcoming, helpful and knowledgeable in what they do. Service is great, but the wait can be lengthy. More

by Tiff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Dec 07, 2023 -

Sterling McCall Honda responded

Thank you for bringing this to my attention. I apologize you had a longer than normal wait time. I would like an opportunity to fix this and to earn your business, please contact me at 281-318-2915. I look forward to speaking with you. Wil Solano Service Director 281-318-2915 wilsolano@Sterlingmccallhonda.com

December 02, 2023

This is my first time at Sterling Honda. D'Anna is very accomodating! It was an excellent experience. She was quick and friendly. 5 stars ti Sterling Honda!! More

by nathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D' Anna
Dec 05, 2023 -

Sterling McCall Honda responded

It's fantastic to hear that you had a great experience and that D'Anna provided 5-star assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

Bruce was very helpful and informed everything to me about the recall. It was a very good service. More

by Quiquetapia53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
Dec 05, 2023 -

Sterling McCall Honda responded

It's fantastic to hear that you had a great experience and that Bruce provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

Me parece bueno porque me queda cerca y por su buena atencion y me gusta que me lavan el carro More

by gama.dominga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 06, 2023 -

Sterling McCall Honda responded

¡Estamos encantados de saber que tuvo una gran experiencia! ¡Nuestro objetivo final es su satisfacción! Apreciamos tu negocio. Esperamos poder ayudarle en el futuro.

November 29, 2023

People were responsive to my concerns, both when I took my car in (without an appointment) and when I was on the phone with the service representative. More

by bamsjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Ayala and the cashier - I don’t know her name.
Dec 01, 2023 -

Sterling McCall Honda responded

That sounds like a great experience! It's wonderful when people are attentive and responsive to your needs, especially when it comes to car service. Getting that kind of support, whether it's on-site or over the phone, can make dealing with car issues much easier. Thank you for your business!

November 25, 2023

Had a timing belt kit replaced on my car and I am very satisfied with the repairs and the timeframe it took to complete them. Alex, was my service advisor, he took care of me every step of the way. More

by M.J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex (service advisor)
Nov 30, 2023 -

Sterling McCall Honda responded

It's great to hear that your timing belt replacement at Sterling McCall Honda was completed satisfactorily and within a reasonable timeframe! Having a service advisor like Alex who guided you through the process and ensured your needs were met can make a significant difference in the overall service experience. Thank you for your business!

November 24, 2023

The support from my Service Provider, Shane O’Bannon, gave me a clear understanding of the repair I needed. More

by jrchambliss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane O’Bannon, Brayan Vasquez, Frank Isede, Kim Eddy
Nov 29, 2023 -

Sterling McCall Honda responded

It's fantastic to hear that you had a great experience and that Shane provided knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 23, 2023

Exceptional car service. The staff is knowledgeable and very friendly. Prices are fair and affordable. We will be back for future service More

by Erinscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Balite
Nov 29, 2023 -

Sterling McCall Honda responded

It's fantastic to hear about your exceptional car service experience! Knowledgeable and friendly staff, coupled with fair and affordable prices, make for a great combination that keeps customers coming back. Thank you for your business!

November 22, 2023

Always very thorough in explanations and estimated time for service. Great place for good service More

by Jmccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brayan Vasquez, Frank Isede, Kim Eddy
Nov 28, 2023 -

Sterling McCall Honda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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