Sterling McCall Honda

Jesse took great care of me today! My tires were rotated and a small problem was found and corrected. Everyone was courteous. My car was brought around dirty, but was taken back aro My tires were rotated and a small problem was found and corrected. Everyone was courteous. My car was brought around dirty, but was taken back around and washed and delivered to me at front door. More

The dealership takes pride in customer service. I always receive great service with my Service Advisor Vickie Pscion. I always receive great service with my Service Advisor Vickie Pscion. More

I decided to take my vehicle on a Saturday and made it a thing to get there early because I had no appointment so I knew the wait would be longer than usual that was not a problem. I arrived and waiting ins thing to get there early because I had no appointment so I knew the wait would be longer than usual that was not a problem. I arrived and waiting inside to be signed in, I approached one of your representatives name Juan since he had no one at the time and was closer to the entrance anyhow I was told by him to wait by my car that someone would be with me. Which I had never been told that since the 3 years I’ve been going there anyhow another individual approached me and asked if I had been helped I proceeded to tell him what Juan said and he said well that was not right I said well I thought the same but here I am. He helped me out and got Daniel right away after that everything went smooth. More

Chris was exceptional at helping me out and giving me exquisite support!! Anytime there was an update about my inspection with the adjuster or on my vehicle, he would not hesitate to immediately call me exquisite support!! Anytime there was an update about my inspection with the adjuster or on my vehicle, he would not hesitate to immediately call me to keep me informed and at ease. More

Very professional. I was approached as soon as I walked in and asked “how can I help you?” They showed me around and did the best they could to get me approved. I’m I was approached as soon as I walked in and asked “how can I help you?” They showed me around and did the best they could to get me approved. I’m very pleased. More

The experience was friendly and helpful in test riding the car that we went in knowing what we wanted. Salesperson, Brandon, assisted us from the start with getting all the information from us to get the the car that we went in knowing what we wanted. Salesperson, Brandon, assisted us from the start with getting all the information from us to get the price that we were looking for and the supervisor was very helpful in finalizing the deal with the consideration of the trade in vehicle. More

A true hassle free car buying experience. Andrés the sales representative treated me with the upmost respect and listened intently to my questions. He answered and demonstrated everything. Andrés the sales representative treated me with the upmost respect and listened intently to my questions. He answered and demonstrated everything. The back office staff was polite and professional, no hidden fees, no subscriptions, no switches, just buying an awesome vehicle. More

Location is always professional. Engaged with Julie and she worked a deal late in the day. Would recommend to others. Engaged with Julie and she worked a deal late in the day. Would recommend to others. More

Dear Sterling McCall Team, I am writing to express my sincere appreciation for the outstanding service I recently received during my oil change visit. From start to finish, I was impressed by the prof sincere appreciation for the outstanding service I recently received during my oil change visit. From start to finish, I was impressed by the professionalism of your staff and the efficiency of the service process. The speed at which the work was completed did not come at the expense of quality, which is something I value highly. One detail that stood out to me was the cleanliness of my vehicle’s interior after the service. It’s clear that your team takes great care to respect customers’ vehicles, and that level of attention does not go unnoticed. Additionally, I would like to commend your technicians for properly reinstalling the belly pan with all fasteners intact. Having spent 15 years working in a dealership environment myself, I have developed a keen eye for these details, and it was reassuring to see the job done correctly. I also greatly appreciate the use of genuine Honda components, including the oil filter and crush washer. This demonstrates a commitment to quality and proper maintenance standards. The only remaining question I have is regarding the specific type of Pennzoil oil that was used during my service. I would appreciate any clarification you can provide on that point for my records. Thank you again for the excellent service. I will gladly return in the future and will recommend your facility to others. Sincerely, Daniel Vaughn More

I've only dealt with Sales many many years ago when I purchased a 2015 Civic. Since then I haven't been happy with sales. Service people I've only with may 3 or 4. Vickie or Carlos are the 2 main people purchased a 2015 Civic. Since then I haven't been happy with sales. Service people I've only with may 3 or 4. Vickie or Carlos are the 2 main people I deal with and they are fantastic. They both are on point on keeping you updated during the time of your vehicle being serviced and let you know exactly when it's ready. Always a pleasure dealing with Vicki who's a consumate professional. More