Sterling McCall Honda
Kingwood, TX
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Exceptional customer service, clean waiting rooms, was informed for each process of the work, received paperwork explaining work done in my car and honored coupons! O will continue to use Sterling McCall informed for each process of the work, received paperwork explaining work done in my car and honored coupons! O will continue to use Sterling McCall Honda!! More
I took my car in for a recall. I had to wait for the work to be done & Christopher took excellent care of us and we didn’t have to wait very long. I had to wait for the work to be done & Christopher took excellent care of us and we didn’t have to wait very long. More
I came in for a $19. 95 email coupon for an oil change. They came up with additional car needs that I have to do. So I went along with it. An hour later I was informed tha 95 email coupon for an oil change. They came up with additional car needs that I have to do. So I went along with it. An hour later I was informed that they do not have the correct amount of fluids to put in my car and that they do not have a stock of the tire brand needed for my car and would have to order both of these two items. All the while smiling at me. I guess I just cannot go there and have a simple oil change without being advised by the representative that I need additional necessary services and if not then things might happen that would cost me more if I did not do as advised. More
Always professional, on time and thorough. Great service tech gave us his cell and responds quickly and keeps me updated when my Passport is being serviced. Great service tech gave us his cell and responds quickly and keeps me updated when my Passport is being serviced. More
Love this dealership. Always excellent service. My Service advisor Juan Vivar was amazing! Juan constantly kept me informed on the status of my car, He went above and bey Always excellent service. My Service advisor Juan Vivar was amazing! Juan constantly kept me informed on the status of my car, He went above and beyond to find solutions to my car issues. He contacted the original dealership Community Honda to inquire on my extended warranty to service my vehicle. Excellent customer service!! More