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Sterling McCall Honda

Kingwood, TX

4.7
630 Reviews

22575 Highway 59 North

Kingwood, TX

77339

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Showing 630 reviews

April 12, 2024

The service advisors at Sterling McCall Honda are always pleasant and accommodating . I am relatively new to the Houston area but each time I come, they make me feel right at home! More

by ilovemath2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Elrod
Apr 16, 2024 -

Sterling McCall Honda responded

It's wonderful to hear that our service advisors at Sterling McCall Honda have made you feel welcome and at home, especially since you're new to the Houston area. Their pleasant and accommodating attitude speaks volumes about their dedication to customer satisfaction. Thank you for sharing your experience, and we look forward to continuing to serve you at Sterling McCall Honda!

April 10, 2024

It’s ok but definitely not the best service department for annual maintenance or oil changes . And the service clean and vacuum afterwards leaves a lot to be desired 👎🏻 More

by eckardtravisTNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie ybarra
Apr 12, 2024 -

Sterling McCall Honda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Sterling McCall Honda responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Wil the service manager will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Kim Eddy General Manager keddy@Sterlingmccallhonda.com

April 10, 2024

The customer is treated with courtesy and respect and the service is among the best. More

by nilsaeperez
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Rascon Macias, Carlos Morales
Apr 12, 2024 -

Sterling McCall Honda responded

We are thrilled to hear that you had a respectful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 08, 2024

Professional. Explained the issues and took care of them. Overall a pleasant experience!! I highly recommend More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
Apr 10, 2024 -

Sterling McCall Honda responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 06, 2024

Chris Elrod and his technician were very accommodating & friendly during our maintenance checkup. We appreciate your professionalism! More

by dirkbunck.db
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Elrod
Apr 09, 2024 -

Sterling McCall Honda responded

It's fantastic to hear that you had a great experience and that Chris provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 06, 2024

I took car to shop for a diagnoses review. They said It was my alternator. I asked them not to fixed it. I went to pick up my car and it would not start. They told me I had to get a wrecker More

by Mrich054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
Apr 09, 2024 -

Sterling McCall Honda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 09, 2024 -

Sterling McCall Honda responded

I apologize that you experienced a problem. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at wilsolano@sterlingmccallhonda.com. Wil Solano Service Director

April 06, 2024

They care about doing the right thing with my car. Chris was thorough and helpful in my situation. More

by Bonnbonn
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 09, 2024 -

Sterling McCall Honda responded

It's fantastic to hear that you had a great experience and that Chris provided thorough assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 06, 2024

The 2011 BMW 335i WBAPM5G56BNN00684 at Sterling McCall Honda in Kingwood was my Trade-in, Salesman informed me my car is not worth anything and will be going to auction and if they're lucky to get their m More

by disappointed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brayan Vasquez, Frank Isede, Kim Eddy
Apr 09, 2024 -

Sterling McCall Honda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 05, 2024

Service Department is exceptionally well staffed which allows for fast, hassle free service for my car. More

by tdcook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo
Apr 09, 2024 -

Sterling McCall Honda responded

We are thrilled to hear that you had an exceptional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 03, 2024

Took great care of me. Will certainly take our care there for all our service needs!! More

by judyandvance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha Clark and Jessie Ybarra
Apr 05, 2024 -

Sterling McCall Honda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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