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Sterling McCall Honda

Kingwood, TX

4.7
632 Reviews

22575 Highway 59 North

Kingwood, TX

77339

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Showing 632 reviews

May 07, 2024

I was able to make an appointment right away and was greeted by the agent and all the work was completed successfully More

by Glennlevengood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brayan Vasquez, Frank Isede, Kim Eddy
May 09, 2024 -

Sterling McCall Honda responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 06, 2024

Great service. Fair price. Honesty in estimate. Service advisor, Keisha, was great. Will definitely have my car serviced here again. More

by carlcareyjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha
May 08, 2024 -

Sterling McCall Honda responded

That's fantastic to hear! Having a positive experience with fair pricing, honesty, and excellent service from Keisha is always a plus. It's great that you plan to return for future service needs. Thank you for choosing us!

May 04, 2024

Excellent customer service. Roger Castro was very helpful in answering all my questions and choosing the right car for me and my family. Got out there 100% satisfied, will recom More

by Mkhaiyat33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Castro, Kim Eddy
May 08, 2024 -

Sterling McCall Honda responded

Roger at Sterling McCall Honda is a gem! It's great to hear about your positive experience and satisfaction with his help. Thank you for choosing us!

May 04, 2024

They seem nice, however last oil change after I left the dealer something was different with my vehicle it smell like something was burning. Now they say 5000.00 to fix it. Something smells fishy. More

by ladybarberkclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brayan Vasquez, Frank Isede, Kim Eddy
May 07, 2024 -

Sterling McCall Honda responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Wil Solano the Service Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Kimberly Eddy, General Manager keddy@Sterlingmccallhonda.com

May 03, 2024

I found a vehicle online and Sterling McCall Honda, 2 hrs away from me, had what I was looking for. My salesperson, Roger went out of his way to make sure that all of my needs/questions were answered. He ev More

by Jennifer V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Castro
May 05, 2024 -

Sterling McCall Honda responded

Roger from Sterling McCall Honda provided exceptional service! Going out of his way to ensure all your needs and questions were addressed, and arranging for someone to come to you for the paperwork shows a real commitment to customer satisfaction. Enjoy your new vehicle!

May 03, 2024

First I have to give all the Praise to my salesman he jumped through hoops to get the deal done any and all concerns I threw his way he handled with dignity and respect I know I can be a little difficult More

by tonyfuller59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tre Boyd 5 STARS, Kim Eddy
May 07, 2024 -

Sterling McCall Honda responded

It's great to hear that your salesman worked hard to make things right, and we're glad you felt valued by our GM. We'll take your feedback about reaching for a 5-star experience to heart. Thanks for choosing us, and we hope to serve you again soon!

May 01, 2024

Service was really smooth and the Christopher explained everything very good, I liked the service provided More

by adan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
May 02, 2024 -

Sterling McCall Honda responded

It's fantastic to hear that you had a great experience and that Christopher provided smooth assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

May 01, 2024

Excelente servicie! Daniel assisted me very nice .it took less time of what the said. More

by emperatrizsoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
May 03, 2024 -

Sterling McCall Honda responded

That's fantastic to hear! It sounds like Daniel provided you with excellent service, and it's great that everything was completed in less time than expected.

May 01, 2024

Dealership is clean and service advisors are always courteous and thorough. The process is very convenient and well managed. More

by jasonslater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Balite
May 04, 2024 -

Sterling McCall Honda responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 01, 2024

Worst dealership In Houston customer service sucks and their not honest want return calls or emails. More

by tootie0169
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brayan Vasquez
May 03, 2024 -

Sterling McCall Honda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 03, 2024 -

tootie0169 responded

I doubt it but ok...

Jun 12, 2024 -

Sterling McCall Honda responded

I apologize that you experienced a problem. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at keddy@sterlingmcallhonda.com Kimberly Eddy, General Manager

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