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Sterling McCall Honda

Kingwood, TX

4.7
632 Reviews

22575 Highway 59 North

Kingwood, TX

77339

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Showing 632 reviews

June 11, 2024

My Experience at Sterling McCall/Kingwood was Great! My service advisor Carlo Balite was very nice and professional. I highly recommend this location. More

by Suzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Balite
Jun 13, 2024 -

Sterling McCall Honda responded

Hello Suzanne, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 10, 2024

Great salesman. Thanks Rogelio Castro. Treated my wife and I like VIP members. He takes his time with us and pressed us for a sale. More

by wbatijr94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sree, Kim Eddy
Jun 13, 2024 -

Sterling McCall Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Honda! We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2024

Scott , the technician , was very knowledgeable and kind . I appreciate him and the service technician that rang my purchase up was very nice also . Thank you ! More

by Tish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Jun 13, 2024 -

Sterling McCall Honda responded

Hi Tish, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2024

This survey should not havr be sent to me since my wife initiated the call and appointment using her information. She was glad she passed the inspection, but the paperwork received was vague especially More

by andrewporis
Recommend Dealer
Yes
Employees Worked With
N/A
Jun 15, 2024 -

Sterling McCall Honda responded

Thank you for sharing your experience. I apologize for the oversight in sending the survey to you instead of your wife and for the lack of clarity and communication regarding the Multi-Point Inspection (MPI). It is concerning to hear that the MPI form was incomplete and that no one explained the inspection results to your wife. We strive to ensure all our customers fully understand the services performed on their vehicles and feel confident in the care we provide. We will address this issue with our team to prevent such oversights in the future. If there are any unresolved concerns or if you would like further clarification on the inspection, please feel free to reach out to me directly. Thank you for bringing this to our attention, and we appreciate your feedback. Wil Solano Service Manager wilsolano@Sterlingmccallhonda.com

June 08, 2024

Good experience every time I visit at this dealership and I always get some discuss. More

by Chris.s.phen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivar
Jun 09, 2024 -

Sterling McCall Honda responded

Hi Chris, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 06, 2024

My second visit in 2 months for my Honda service and everything has been top notch! Carlo, my service advisor, is very professional. Will definitely return! More

by GDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Balite- 5 Stars!
Jun 08, 2024 -

Sterling McCall Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 05, 2024

My rep, Keisha, was attentive to details, very friendly and explained all the work that was done and a few things they discovered that I might want to follow up on in the near future. She estimated a two-h More

by Bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha
Jun 07, 2024 -

Sterling McCall Honda responded

Hi Bennett, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Honda! Thank you, and have a fantastic day!

June 04, 2024

The employees were awesome we had a great experience all around would highly recommend this dealership More

by hwy290tye
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brayan Vasquez, Frank Isede, Kim Eddy
Jun 05, 2024 -

Sterling McCall Honda responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 04, 2024

The service department provided great service. I think the prices were reasonable. I usually think of dealerships as having outrageous service prices. Not here. I would definitely return to this More

by veron825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha
Jun 05, 2024 -

Sterling McCall Honda responded

Hi, thank you for taking the time to leave a review for us at Sterling McCall Honda. We're happy we could meet your expectations! We hope to see you soon!

May 30, 2024

Daniel Flores was excellent and did a great job, enjoyed working with him. Look forward to working with him in the future. More

by roydadenise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Flores
May 31, 2024 -

Sterling McCall Honda responded

We're delighted to learn about your positive experience and the excellent assistance provided by Daniel! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

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