
Sterling McCall Honda
Kingwood, TX
Filter Reviews by Keyword
By Type
Showing 837 reviews
Brenda who scheduled my vehicle. She was very polite, professional and patient with me. Took my vehicle in to get service: oil change. I had coupon $9.98 with no strings attached. Th She was very polite, professional and patient with me. Took my vehicle in to get service: oil change. I had coupon $9.98 with no strings attached. Their communication was by text once the vehicle went for service. During the inspection the service dept. does a video of vehicle to show what services need immediate attention as well as a list of each price per service. You have chose to have work on the vehicle or later. More
The reason for the average rating. This dealership doesn't top off fluids as part the oil change tire rotation service. It seems to me that was at one point part of the service. I s This dealership doesn't top off fluids as part the oil change tire rotation service. It seems to me that was at one point part of the service. I specifically ask my intake person if this is part of the service and was told only if I the fluid service, which is in my opinion not a service, but rather a payment option. More
I had a Mitsubishi 12 Years and a VW 7 before my fabulous Honda Insight Hybird. And the Service department at Stirling is so much better either of the other dealers. Easy to make appoiaemts. All of the staff Honda Insight Hybird. And the Service department at Stirling is so much better either of the other dealers. Easy to make appoiaemts. All of the staff are knowledgable, patient and responsive. . More
Wow what an amazing service and care ! I'm new costumer that needed general check up and recall plus I had a day before flat tire that needed treatment and I met Kisha which took care of m I'm new costumer that needed general check up and recall plus I had a day before flat tire that needed treatment and I met Kisha which took care of me from the first step till I left ...she was amazing ,friendly ,sensitive and very professional . She explain to me the process and make sure I understand and know every step of the car treatment. It's been a long time since I got a service like that I felt as A class costumer ... I'm definitely recommend .for me they will be my dealership when I need a car or any service Thank you Roy Ben Asher More
Our service advisor Jose was very communicative and answered the phone every time we called. Repairs were completed by the promised date and performed correctly the first time. I will be taking my son’ answered the phone every time we called. Repairs were completed by the promised date and performed correctly the first time. I will be taking my son’s car back for future repairs. Great job service department! More