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Sterling McCall Honda

Kingwood, TX

4.7
837 Reviews

22575 Highway 59 North

Kingwood, TX

77339

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Showing 837 reviews

December 16, 2024

I had no problems the guy was very helpful. The wait wasn't long at all More

by clayborne.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brayan Vasquez, Frank Isede, Kim Eddy
Dec 20, 2024 -

Sterling McCall Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Honda. Feel free to reach out to us if you need anything. Have a wonderful day.

December 16, 2024

This dealership is nice and clean, with a comfortable waiting area. Respectful and helpful personal. More

by mbenzaqu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Ybarra
Dec 20, 2024 -

Sterling McCall Honda responded

Hi, thank you for taking the time to leave a review for us at Sterling McCall Honda. We're happy we could meet your expectations! We hope to see you soon!

December 16, 2024

Purchased and service my vehicle here. Always received excellent customer service, even when addressing problems or issues. More

by LRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica C in Service
Dec 22, 2024 -

Sterling McCall Honda responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

December 13, 2024

Brenda who scheduled my vehicle. She was very polite, professional and patient with me. Took my vehicle in to get service: oil change. I had coupon $9.98 with no strings attached. Th More

by michelle-valle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Elrod 5 star and Brenda 5 star who scheduled my appt
Dec 14, 2024 -

Sterling McCall Honda responded

Hi, we are very happy Brenda could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 12, 2024

The reason for the average rating. This dealership doesn't top off fluids as part the oil change tire rotation service. It seems to me that was at one point part of the service. I s More

by cewjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha
Dec 14, 2024 -

Sterling McCall Honda responded

cewjohnson, We sincerely apologize for the disappointing customer service you received on this visit. Your experience falls far short of the standards we set for our customers, and we understand your frustration. Your loyalty as a customer is important to us, and we’re committed to resolving these issues. Please contact me at 281-318-2915, I would like to discuss how we can regain your trust. Sincerely, Wil Solano Service Manager wilsolano@Sterlingmccallhonda.com

December 12, 2024

I had a Mitsubishi 12 Years and a VW 7 before my fabulous Honda Insight Hybird. And the Service department at Stirling is so much better either of the other dealers. Easy to make appoiaemts. All of the staff More

by Mardi Long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brayan Vasquez, Frank Isede, Kim Eddy
Dec 13, 2024 -

Sterling McCall Honda responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 10, 2024

I appreciate everyone working so hard to make this dealership such a great place to return to time again for maintenance on my vehicle! More

by Teresa.hookem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha Clark
Dec 13, 2024 -

Sterling McCall Honda responded

Hi, thank you so much for the positive review! We look forward to your next visit! Take care!

December 07, 2024

Carolina was great! She was extremely helpful and had a sense of urgency. Best experience. More

by CrvDriver07
Recommend Dealer
Yes
Employees Worked With
Carolina R
Dec 12, 2024 -

Sterling McCall Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Honda. Please don't hesitate to reach out if there's anything additional we can do for you.

December 07, 2024

Wow what an amazing service and care ! I'm new costumer that needed general check up and recall plus I had a day before flat tire that needed treatment and I met Kisha which took care of m More

by Roiba35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiesha
Dec 12, 2024 -

Sterling McCall Honda responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 05, 2024

Our service advisor Jose was very communicative and answered the phone every time we called. Repairs were completed by the promised date and performed correctly the first time. I will be taking my son’ More

by marcoam991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José - Service Advisor
Dec 06, 2024 -

Sterling McCall Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Honda! Please let us know if there is anything else we can do for you; we are more than happy to help!

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