Sterling McCall Honda

I sat in the dealership 4 whole hours after Jesse told me it was a 2 hour wait . During this wait no one came to give me any updates regarding my car the work literally NOTHING ! At the 4th hour I found Jess it was a 2 hour wait . During this wait no one came to give me any updates regarding my car the work literally NOTHING ! At the 4th hour I found Jesse to get an update & he said and I quote” I left for a funeral someone was suppose to come talk to you did she not ? “Ummmmm no she didn’t if she did I wouldn’t be telling you I haven’t talked to anyone ! I needed additional work on my car . my car had been sitting up finished for 2 hours while I’m waiting to speak with someone about extra repairs . No rectification in site that day from anyone so I left ! Fast forward 2-3 weeks later I get a call from Jesse with THE saddest ridiculously put apology with an offer of a car detail (valued at $159.95 he buttered it up to make it sound good & it sounded as crazy as he did and they told me they didn’t already wash my car because my bumper was hanging ) and to insult to Injury Jesse did inform me that I would be getting a survey and because he offered the detail as a pacifier to this awful situation I should just “ignore “ the survey …YEP he said ignore it for him . So this situation definitely left a bad taste in my mouth 4 hours and my car only received an oil change . More

Went to get an oil change, my technician was Jessie he was very nice and knowledgeable and let me know my vehicle report as well as giving recommendations. My cost was 50 dollars for the oil change with t was very nice and knowledgeable and let me know my vehicle report as well as giving recommendations. My cost was 50 dollars for the oil change with the car wash included I am very pleased with my service and the people who attended me there. More

This dealership is very clean and their team is very friendly. The brand Honda to me is one of the best for its quality, keep up the good work. Thank you. friendly. The brand Honda to me is one of the best for its quality, keep up the good work. Thank you. More

Making appointments for service is easy. The service representative, Vickie, greeted me with a smile. The waiting area is clean and hot drinks are available. My car was finished within the t The service representative, Vickie, greeted me with a smile. The waiting area is clean and hot drinks are available. My car was finished within the timeframe promised. More

Excellent service experience! Fast and efficient and very courteous. I approved more than I came for because it was needed and I thought that the price was fair. Fast and efficient and very courteous. I approved more than I came for because it was needed and I thought that the price was fair. More

Daniel assisted us with some services I needed on my Honda and was very polite. I had a wonderful experience and appreciated his honesty. He even listen to my request and concerns. Honda and was very polite. I had a wonderful experience and appreciated his honesty. He even listen to my request and concerns. More

Deceptive trade valuation. Salesperson was very friendly and personable. Finance guy was sneaky, dishonest, and condescending. Salesperson was very friendly and personable. Finance guy was sneaky, dishonest, and condescending. More

They were very fast an courtesy with the service preformed on the car, the representative was also very polite on the work I chose to have done. preformed on the car, the representative was also very polite on the work I chose to have done. More

Jessica was great as my service advisor! !! Would recommend her too all who needs work done at this location!! !! Would recommend her too all who needs work done at this location!! More

Sterling McCall took care of all my needs. Daniel Flores was excellent and helpful waiting area was nice. Daniel Flores was excellent and helpful waiting area was nice. More