Sterling McCall Honda
Kingwood, TX
Filter Reviews by Keyword
By Type
Showing 1,180 reviews
Crooks Unbelievable we have bought 3 cars from here all work done here and even bought all tires from here. You don't find much more loyalty than our family Unbelievable we have bought 3 cars from here all work done here and even bought all tires from here. You don't find much more loyalty than our family. However we had a flat on one of our tires and I took the tire in because we bought all the extra warranty stuff on the tires from here, and I was told they would not stand good for the warranty but I could buy another tire from them. There is no way I was going to buy anything from them after paying for a warranty they will not stand good for. I ended up going to Costco and they fixed the tire for free. How a dealership is willing to lose a loyal customer for so many years over fixing a tire that another place fixed for free is just not good business since in my opinion. No way will I or my family do business with these crooks ever again. Do your self a favor and go to another Honda dealership it's worth the little extra drive. More
Robert Dams - Salesperson I recently purchased a 2017 Honda Accord EX. This was my 5th vehicle purchased from a dealership. By far this was my best experience because of Robert I recently purchased a 2017 Honda Accord EX. This was my 5th vehicle purchased from a dealership. By far this was my best experience because of Robert Dams, my salesperson. He wasn't pushy or aggressive which made this purchase very enjoyable. I had visited 2 other dealerships in Houston over the last 10 months but didn't feel valued as a consumer. This dealership and my salesperson did everything they could to earn my business. Thanks Robert !!! More
Alan Tran at Sterling McCall Rocks!! Simply amazing service! Our salesman Alan Tran was very knowledgeable and very patient. Did not only sell us the car but made sure he taught us how to Simply amazing service! Our salesman Alan Tran was very knowledgeable and very patient. Did not only sell us the car but made sure he taught us how to use the features. Definitely recommend this place to anyone who is in market for a new vehicle. Ask for Alan Tran! More
New car after 13 years with my 04 Civic I worked with Josh and he was great. The dealer worked with me and did everything within their power to get me into my brand new 2017 Honda Accord. I I worked with Josh and he was great. The dealer worked with me and did everything within their power to get me into my brand new 2017 Honda Accord. I couldn't be happier with my purchase. More
Awesome Service! Superb Service. My sales and finance representatives were patient and involved me throughout the process. Everything was efficient and fast. They prov Superb Service. My sales and finance representatives were patient and involved me throughout the process. Everything was efficient and fast. They provided the best deal for me. Even the days after and talking with them, they continue to provide excellent customer service. Thanks for being patient with me getting my title for my car. I would defintely buy my next honda from here. Special ThI know u r sleep. I will ask dealership for extra manual for moms car.... More
Excellent service We had a fantastic experience with Sterling McCall Honda. Brayan Vasquez, Todd Robinson, and Mike Collins were all extremely helpful, professional, ac We had a fantastic experience with Sterling McCall Honda. Brayan Vasquez, Todd Robinson, and Mike Collins were all extremely helpful, professional, accommodating and courteous. I will definitely buy here again. More
Exceeded My Expectations Brayan Vasquez is hands down..... the BEST in town! We came in (at closing time) to inquire about our trade-in and drove off the lot with our current Brayan Vasquez is hands down..... the BEST in town! We came in (at closing time) to inquire about our trade-in and drove off the lot with our current vehicle and a new (used) car! Brayan far exceeded our expectations with his excellent customer service and knowledge of the business. Thanks for an amazing and pain free purchase at this dealership. More
Recall took my vehicle in for a recall. Everyone was very helpful and friendly. They told me the time frame it would take and it didn't take any longer. T took my vehicle in for a recall. Everyone was very helpful and friendly. They told me the time frame it would take and it didn't take any longer. They had a courtesy car come and pick me up at home and bring me back. Very helpful when you don't want to wait for 3 hours. Thank you! More
First time buyer friendly! When I came to Bryan about purchasing my first car he made the entire process fast, convenient and comfortable. I was definitely happy with my new Acc When I came to Bryan about purchasing my first car he made the entire process fast, convenient and comfortable. I was definitely happy with my new Accord! More
2017 Civic Car Purchase - Happy Ending We were looking for a dependable car for our college-bound son. We found a certified 2016 Civic at Sterling McCall Honda that we unfortunately lost ou We were looking for a dependable car for our college-bound son. We found a certified 2016 Civic at Sterling McCall Honda that we unfortunately lost out on due to unexpected negative customer service with a certain salesman. Another salesman, Brayan Vasquez, went above and beyond to work with us to find an alternative to the certified car and got us a deal that convinced us to purchase a new one instead. He was extremely attentive and patient and considerate of our situation. Ultimately, despite our first experience at this dealership, we still ended up buying a car there, when we could have gone anywhere else merely on principle. My five star rating is mainly due to the great deal and excellent treatment given to us by Brayan specifically. Our experience with the finance manager Clayton Lewis was great too because he made us feel very comfortable, did not pressure us on the optional coverages, and we were able to get an even better interest rate financing directly with Honda. Overall, we were very pleased in the end. More

