Sterling McCall Honda
Kingwood, TX
Filter Reviews by Keyword
By Type
Showing 633 reviews
Prompt and recommended service provider. I did have to be persistent when dropping off the problem car however. One service advisor thought the problem was solved because the car was running I did have to be persistent when dropping off the problem car however. One service advisor thought the problem was solved because the car was running properly. The battery had been drained and I recharged it before bringing it in without discovering what had caused the problem. I politely insisted I leave it for a proper diagnosis. Through this process it was determined that the brake light stopper had not cut off and the constant light had discharged the battery in the idle car over the next 36 hours. The stopper was replaced and that apparently solved the problem. My initial insistence and a subsequent proper diagnosis and replacement of the problem part by the dealer proved successful. Thx. More
I have been using the dealership since 2018 and i am very happy. I have purchased a vehicle, used service for 2 family vehicles regarding oil changes, tire rotations, brake pad changes, diagnosis of conce happy. I have purchased a vehicle, used service for 2 family vehicles regarding oil changes, tire rotations, brake pad changes, diagnosis of concerns, and sold a car. This dealership team has provided professional quality care every time. More
Good service but the wait is entirely too long. Waited an hour and a half after making a 7:15 am appointment. How does it take that long that early for an express service oil change? I was late to Waited an hour and a half after making a 7:15 am appointment. How does it take that long that early for an express service oil change? I was late to work bc of this More
The service department at this dealership is great. There is a huge waiting area, which is very clean and comfortable if you choose to wait on your vehicle. There is a huge waiting area, which is very clean and comfortable if you choose to wait on your vehicle. More