Sterling McCall Honda
Kingwood, TX
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Sterling Honda's staff are very customer focused. Scheduling is easy & efficient. Check-in is efficient. Service rep, Rudy, was excellent describing service performed plus optional service recommend Scheduling is easy & efficient. Check-in is efficient. Service rep, Rudy, was excellent describing service performed plus optional service recommendations. He listened to my responses and did not pressure me on those I declined. Thanks, Rudy. More
Very smooth and straightforward service. The Lyft/Uber-based ride service is a fantastic offering. I went to another highly rated mechanic shop in Kingwood one time and experienced pressure The Lyft/Uber-based ride service is a fantastic offering. I went to another highly rated mechanic shop in Kingwood one time and experienced pressure for unnecessary work. After that, went back to Sterling McCall and have been satisfied ever since. More
Service department staff (especially Vickie) was awesome. I was truly impressed with the amazing customer service and information that was provided about my vehicle. I was truly impressed with the amazing customer service and information that was provided about my vehicle. More
I’ve been going to Sterling McCall Honda in Kingwood for new car purchases and service for over 10 years. They are always courteous and prompt which is why I continue going there. My service advisor, Vi new car purchases and service for over 10 years. They are always courteous and prompt which is why I continue going there. My service advisor, Vicki P goes above and beyond to explain in simple terms for an older person what is needed… she is always kind and patient with top notch service that I don’t feel taken advantage of! Thank you Vicki and team!! More
Jesse Ybarra was my service writer and appointment was right on time. He kept me informed about what my car needed, how much it cost and how long the service would take. right on time. He kept me informed about what my car needed, how much it cost and how long the service would take. More
This dealership was deceptive with their forthcoming of interest rates. When confronted with it they told me I could walk. They tried to resell my trade in car back to me for almost 10k more less than 48 h interest rates. When confronted with it they told me I could walk. They tried to resell my trade in car back to me for almost 10k more less than 48 hours later. Bad business and bad customer service. Don’t make the mistake I did! More
Carter Derouen made car buying easy and stress‑free. He explained everything clearly, followed up with a personal orientation weeks later, and was honest and knowledgeable throughout. His no pressure st He explained everything clearly, followed up with a personal orientation weeks later, and was honest and knowledgeable throughout. His no pressure style made the experience enjoyable and enabled us to make an informed buying decision. Not your typical salesman — highly recommend! More

