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Sterling McCall Honda

Kingwood, TX

4.8
1,135 Reviews

22575 Highway 59 North

Kingwood, TX

77339

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Showing 1,135 reviews

December 22, 2025

Sterling Honda's staff are very customer focused. Scheduling is easy & efficient. Check-in is efficient. Service rep, Rudy, was excellent describing service performed plus optional service recommend More

by VanWheeler.xiG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Molina
Dec 24, 2025 -

Sterling McCall Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Honda. Thank you, and have a fantastic day!

December 22, 2025

Very smooth and straightforward service. The Lyft/Uber-based ride service is a fantastic offering. I went to another highly rated mechanic shop in Kingwood one time and experienced pressure More

by jsb
Recommend Dealer
Yes
Employees Worked With
Frank Isede
Dec 24, 2025 -

Sterling McCall Honda responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

December 21, 2025

Service department staff (especially Vickie) was awesome. I was truly impressed with the amazing customer service and information that was provided about my vehicle. More

by gsmith72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vickie
Dec 22, 2025 -

Sterling McCall Honda responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 21, 2025

I’ve been going to Sterling McCall Honda in Kingwood for new car purchases and service for over 10 years. They are always courteous and prompt which is why I continue going there. My service advisor, Vi More

by Rhami24106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicki
Dec 23, 2025 -

Sterling McCall Honda responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 17, 2025

Jesse Ybarra was my service writer and appointment was right on time. He kept me informed about what my car needed, how much it cost and how long the service would take. More

by Sumfay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Ybarra
Dec 20, 2025 -

Sterling McCall Honda responded

Hello Sumfay, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 17, 2025

The dealership has very courteous and professional service from the start to the completion of the service to the vehicle. More

by Ltrockes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Ybarra
Dec 20, 2025 -

Sterling McCall Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Dec 20, 2025 -

Ltrockes responded

The service provided to me by Jesse Ybarra was above and beyond! Great follow through from start to finish on every trip to the dealership for service.

December 16, 2025

This dealership was deceptive with their forthcoming of interest rates. When confronted with it they told me I could walk. They tried to resell my trade in car back to me for almost 10k more less than 48 h More

by mrs.stanzel14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Leo, night floor manager
Dec 20, 2025 -

Sterling McCall Honda responded

Thank you for sharing your feedback. We take all customer concerns seriously and regret that your experience did not meet expectations. After reviewing our records, we were unable to find documentation that supports the claims made regarding the deceptive interest rate. Interest rates are determined by the lending institution and are fully disclosed during the financing process prior to signing. Customers are encouraged to review all terms and ask questions before finalizing any agreement. Regarding the vehicle mentioned, pricing is based on current market conditions, reconditioning costs, and availability. At no time was there an intent to mislead or act deceptively. We strive to provide transparent communication and quality customer service, and we regret if there was any misunderstanding. We welcome the opportunity to discuss your concerns further and invite you to contact me directly at pchristian@group1auto.com. Paul Christian General Sales Manager pchristian@group1auto.com

December 14, 2025

Exelente servicio y atención al cliente hay que esperar un poco pero lo demas esta bien More

by Jose salas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Isede, Kim Eddy
Dec 19, 2025 -

Sterling McCall Honda responded

¡Gracias por su reseña positiva y por elegir nuestra empresa! Nos alegra mucho saber que disfrutó de nuestro excelente servicio y atención al cliente. Lamentamos cualquier tiempo de espera, pero nos complace que todo lo demás haya cumplido con sus expectativas. ¡Esperamos atenderle de nuevo pronto!

December 13, 2025

I have been using this dealer for 22 years and have always received friendly and efficient service. More

by SLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Dec 17, 2025 -

Sterling McCall Honda responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

December 13, 2025

Carter Derouen made car buying easy and stress‑free. He explained everything clearly, followed up with a personal orientation weeks later, and was honest and knowledgeable throughout. His no pressure st More

by ATinkham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter Derouen, Frank Isede
Dec 17, 2025 -

Sterling McCall Honda responded

Hello, we're happy you found Carter Derouen to be so supportive during your experience here at Sterling McCall Honda. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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