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Sterling McCall Ford

Houston, TX

Overview
Reviews
4.7
378 Reviews
Call Dealership (281) 588-5000

6445 Southwest Freeway

Houston, TX

77074

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Showing 378 reviews

July 31, 2024

Best car buying experience ever. Everything one was straight forward and friendly and I mean everyone. Starting from the salesman (Josh), general manager down to the finance departme More

by josetristan27
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Weeks
Report | Print
Aug 01, 2024 -

Sterling McCall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Josh here at Sterling McCall Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 31, 2024

As usual the service department was awesome! !! Great communication and my truck runs like new. Thanks Aaron & David More

by Cdonnly89F150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Hogue
Report | Print
Aug 01, 2024 -

Sterling McCall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Aaron & David here at Sterling McCall Ford! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 29, 2024

It was easy to schedule my service. I was impressed to receive a text video from the mechanic describing his work and offering service options. More

by Banjobob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irvin Gonzales
Report | Print
Jul 31, 2024 -

Sterling McCall Ford responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2024

Outstanding customer service experience with Renee this visit. I enjoyed the fast and convenient delivery by messaging. More

by Davisdl0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee
Report | Print
Jul 28, 2024 -

Sterling McCall Ford responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

July 26, 2024

I've worked with David Nguyen for several years now and he's always been professional, responsive and courteous. Sterling McCall's service technicians have always done a great job with any repairs my F-150 More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen.
Report | Print
Jul 26, 2024 -

Sterling McCall Ford responded

Hello Keith, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 23, 2024

The GM Amanda, Finance Manager Wally and sales person Lalo went above and beyond to make sure our family was taken care of. The team is tip of the spear and I look forward to continuing a relationship wi More

by victorolivares
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda, Wally, Lalo, Jason Weeks
Report | Print
Jul 26, 2024 -

Sterling McCall Ford responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

July 13, 2024

Very good service/very helpful and very attentive and good communication will keep in mind for net time More

by Jorgie805
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Weeks
Report | Print
Jul 14, 2024 -

Sterling McCall Ford responded

Hi, thank you for sharing your positive experience! We can't wait to see you again, have a great day.

July 13, 2024

I feel I get really customer service when I bring my vehicle in for service More

by karl.keller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Tallman
Report | Print
Jul 15, 2024 -

Sterling McCall Ford responded

Hi Karl, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Sterling McCall Ford

July 10, 2024

Professional; efficient; prompt, clean, courteous, communicative, experienced, respectful, diligent. Explained everything, provided loaner on first visit More

by Houston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen and Irvin Gonzales
Report | Print
Jul 11, 2024 -

Sterling McCall Ford responded

Hello Houston, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2024

The service was great, no complaints. My salesperson was friendly and professional. Everything was as expected. I will continue to have my car serviced here. More

by piabernadas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Weeks
Report | Print
Jul 11, 2024 -

Sterling McCall Ford responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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