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Sterling McCall Ford

Houston, TX

4.7
373 Reviews

6445 Southwest Freeway

Houston, TX

77074

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Showing 373 reviews

October 11, 2024

The customer service was great and explained everything to me about the service. The car was ready for pick up on time. More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nguyen David
Oct 13, 2024 -

Sterling McCall Ford responded

Hi Oscar, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 09, 2024

This dealership was great. My guy, Jose was very thorough and really cared about what I wanted in my F150. Kudos to him and the whole team. You guys rock. More

by jeromeesselman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose, Peter Tosh, Jason Weeks
Oct 12, 2024 -

Sterling McCall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

October 07, 2024

My rep didn’t communicate well regarding my vehicle status. During and after serviced then when it was time to pick up he seemed lost. A proper check in would’ve been nice More

by kennethgreen2387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Seyed Ghoreishi
Oct 10, 2024 -

Sterling McCall Ford responded

kennethgreen2387, I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to lack of communication. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Amanda Myers Sales Manager amyers@sterlingmccallford.com

October 07, 2024

Good services and advises with resealable rate. Washed and cleaned car once completed services. And also provided shuttle services. More

by sunhouston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Oct 12, 2024 -

Sterling McCall Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 05, 2024

Great, Professional Service! Reliable, Efficient. I had a great experience and took my sons truck in for service also More

by gordy.paez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 12, 2024 -

Sterling McCall Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 02, 2024

This is a caring dealership. Th hey don't treat you like a number, only as a person. Will find the best deal for you. More

by melody.lacy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Frank
Oct 05, 2024 -

Sterling McCall Ford responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 30, 2024

Excellent Team of sales and finance. Employees (everyone I met) was positive and clearly enjoy the work—superb Management! In and out in 50 minutes to purchase new vehicle. Kudos. More

by rb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sayra Alvarado
Oct 05, 2024 -

Sterling McCall Ford responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

September 28, 2024

I had a wonderful experience at Sterling McCall Ford. Jose was very professional and helped me drive away with my dream car. I would defiantly recommend! More

by brookeetann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Gonzales, Jason Weeks
Sep 30, 2024 -

Sterling McCall Ford responded

Hi, we're happy you found our staff Jose to be so supportive during your experience here at Sterling McCall Ford. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 28, 2024

Mr.David Nguyen is the best service provider hi was very helpful to have my truck ready on time More

by Rubenia urieta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Sep 30, 2024 -

Sterling McCall Ford responded

Hi Rubenia, we're happy you found our staff Mr.David Nguyen to be so supportive during your experience here at Sterling McCall Ford. We are always more than happy to assist you if anything else comes up. Take care!

September 27, 2024

Incompetent service dept. , lacking quality personnel. Terrible communication made the experience even worse. Had already returned my rental (that I had to have for over a week More

by mvadkins
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amir Ghoreishi
Oct 05, 2024 -

Sterling McCall Ford responded

Thank you for your review! We look forward to seeing you today for your scheduled visit to get your additional vehicle. If you have any questions or need assistance, please don't hesitate to reach out. Rodney Crow, General Manager rcrow@sterlingmccallford.com

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