Sterling McCall Ford

It has horrible experience I took my truck because of recall, service desk lost recall letter somehow they didn’t fix my truck transmission I waited more than month I had to pay for the diagnostic of t recall, service desk lost recall letter somehow they didn’t fix my truck transmission I waited more than month I had to pay for the diagnostic of the transmission. They force me to buy new battery and today my truck shows low oil pressure which truck didn’t have this problem before but I am not gonna take it back and wait another month Anyhow, thank you More

Loved it here, service always great. They don’t take too long and always makes sure everything is done correctly! Thanks to Erick for always helping me They don’t take too long and always makes sure everything is done correctly! Thanks to Erick for always helping me More

I had an appt at 9am for an oil change and tire rotation. It took 2 1/2 hrs. I was surprised because other cars I have owned, it never took this long for this type service. Also, my car was not washed (had d It took 2 1/2 hrs. I was surprised because other cars I have owned, it never took this long for this type service. Also, my car was not washed (had dirt all over it) and no one even cleaned out the cleaned the plastic out or the paper placed down on the drivers side: David, the tech. Said I needed full synthetic oil because it is a hybrid but my paper work did not reflect that. So have to wonder did they put full synopsis in and what will it do to the truck. Not exactly happy for how long I was there. More

Personable, responsible & quick. David Nguyen was very pleasant to work with. The work area was very impressive David Nguyen was very pleasant to work with. The work area was very impressive More

Irvin in the service department is outstanding Excellent service. Very helpful i definitely recommend him Excellent service. Very helpful i definitely recommend him More

Our salesman Mercer was very knowledgeable and had great people skills and communication. We were elderly buyers and he was patient and took the time to explain and demonstrate all of the car features. He a people skills and communication. We were elderly buyers and he was patient and took the time to explain and demonstrate all of the car features. He also answered our endless questions. The financial person was also very friendly and helpful. Lastly the dealership was clean including the bathrooms. I will buy my next car there More

Great customer service. Very friendly. On time service and attention to details. Definitely going back Very friendly. On time service and attention to details. Definitely going back More

David Nguyen was very attentive and kind , and made the process smooth and easy. Although we didn’t get a chance to discuss further on my cars needs we were able to get my request done, thank you ! process smooth and easy. Although we didn’t get a chance to discuss further on my cars needs we were able to get my request done, thank you ! More

Everyone is friendly and I enjoy my car being service here. The waiting is long but they they let you know in advance. here. The waiting is long but they they let you know in advance. More

I keep coming back because of their consistently friendly and professional services. Dealership is sparkling clean. and professional services. Dealership is sparkling clean. More