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Sterling McCall Ford

Houston, TX

4.7
395 Reviews

6445 Southwest Freeway

Houston, TX

77074

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Showing 395 reviews

December 18, 2024

I highly recommend Irving Gonzales. He is such a very helpful man. Very professional . Does a wonderful job. More

by jorgeflores983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irving Gonzales
Dec 20, 2024 -

Sterling McCall Ford responded

Hello, we're happy you found our staff to be helpful during your experience here at Sterling McCall Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

December 18, 2024

Great customer service. Took my truck for an oil change and the whole staff was amazing. Jerry and Ms brown thank yall . Great team effort!!!!! Comfortable waiting are More

by djfitty1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Brown , Jerry, Jason Weeks
Dec 21, 2024 -

Sterling McCall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 18, 2024

Great service and quick turnaround. Never had any issues when coming to this dealership to get my service done. More

by hpayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rivera
Dec 21, 2024 -

Sterling McCall Ford responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 13, 2024

I've been bringing my cars here for years and they continue to provide great customer service and get the job done in a timely manner. More

by jma313131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nyguen
Dec 15, 2024 -

Sterling McCall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 12, 2024

I've brought all my Ford cars here since I can remember. They do great work. My advisor was great and kept me up to date on everything. Word to the wise, always assume someone is listening. The jokes yo More

by ajz975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor: David
Dec 13, 2024 -

Sterling McCall Ford responded

ajz975, I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to this issue. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about your experience and how we can improve in the future. Rodney Crow General Manager rcrow@sterlingmccallford.com

December 08, 2024

Promptly at 7am I was met by emir. He was polite professional and seemed genuinely concerned about my questions I had. More

by rjbg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emir
Dec 12, 2024 -

Sterling McCall Ford responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2024

David Bun Provide excellent customer service when above and beyond I drove in from El Paso Texas all the way to Houston to pick up his truck he got me a great deal smooth process had me in and out in less More

by Mpanjawani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
My sales Representative was David Bun, Jason Weeks
Dec 20, 2024 -

Sterling McCall Ford responded

Hi, thank you for taking the time to leave a review for us at Sterling McCall Ford. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2024

Bought car on 11/21 still don’t have it and don’t know when More

by cheto1945
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Weeks
Dec 08, 2024 -

Sterling McCall Ford responded

cheto1945, Thank you for your feedback. I sincerely apologize for any inconvenience you may have experienced due to the wait time for your new vehicle to arrive. If there is anything I can do to regain your trust, please do not hesitate to reach out to me at rcrow@sterlingmccallford.com Rodney Crow General Manager

November 28, 2024

Irving Gonzales all ways keeps me informed about status of my truck and awesome customer service More

by psalant.navy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irving Gonzales
Nov 29, 2024 -

Sterling McCall Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 22, 2024

Excellent, outstanding, awesome, incomparable, honest, I will definitely continue to take my business to Sterling McCalls More

by sarussell
Recommend Dealer
Yes
Employees Worked With
Andrew
Nov 25, 2024 -

Sterling McCall Ford responded

Hi, thank you so much for the positive review! We look forward to your next visit! Take care!

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