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Sterling McCall Ford

Houston, TX

4.7
429 Reviews

6445 Southwest Freeway

Houston, TX

77074

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Showing 429 reviews

March 14, 2025

I am very satisfied with the customer service. It was great and very helpful.they take care of our vehicles and handled it like a professional. More

by Kevin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Cantu
Mar 17, 2025 -

Sterling McCall Ford responded

Hi Kevin, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 14, 2025

I worked with David in the service department and his explanation of services and follow up was great. More

by ceddhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Mar 18, 2025 -

Sterling McCall Ford responded

HI, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 12, 2025

The dealership helped me big time today. I had an oil change at an after market business and they left the oil cap off. Oil everywhere, billowing smoke, awful drive into work....pulled in More

by nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry, SMF service advisor
Mar 16, 2025 -

Sterling McCall Ford responded

Hi Nate, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 10, 2025

Excellent service. People do care about your car and they don’t overcharge for unnecessary stuff. More

by Ignacio U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Quick
Mar 13, 2025 -

Sterling McCall Ford responded

Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 07, 2025

Service done well. There was no additional pressure to do the maintenance and gave timeline for future issues More

by wdpfeifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irvin gonzalez
Mar 09, 2025 -

Sterling McCall Ford responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

February 28, 2025

I highly recommend this place, probably one of the best services I’ve had in my most recent history More

by Omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Mar 03, 2025 -

Sterling McCall Ford responded

Hello Omar, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

February 24, 2025

I was pleased that they offered services on a Saturday. I was in Houston for my sister’s 94th birthday and my suv developed mechanical problems. I made an appointment with this dealer and they got me out e More

by Rayst166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Taylor
Feb 28, 2025 -

Sterling McCall Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 18, 2025

Staff very kind and helpfull Thank so much for take care of my truck I will be back with McCall More

by mayo_rmora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
Feb 21, 2025 -

Sterling McCall Ford responded

Hi, thank you so much for the positive review! We look forward to your next visit! Take care!

February 12, 2025

Brent T is very professional and knowledgeable. He went out of his way to make sure everything was perfect with our new car. I would highly recommend working with him when purchasing a vehicle. More

by brent1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Treybig
Feb 17, 2025 -

Sterling McCall Ford responded

Hello, we appreciate your feedback! Thanks for the recommendation and have an amazing day!

February 11, 2025

We are returning customers to Sterling McCall Ford. We loved the 1st experience we had so we decided to return to purchase another car. Mary Hill our sales rep was very helpful in the process of purcha More

by Vbellorin1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Hill
Feb 13, 2025 -

Sterling McCall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mary here at Sterling McCall Ford! We are always more than happy to assist you if anything else comes up. Take care!

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