Sterling McCall Ford
Houston, TX
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Excellent service My service was awesome!!! Dawn Pajak serviced my vehicle and she was extremely friendly. I will come back for service and send all my friends!! My service was awesome!!! Dawn Pajak serviced my vehicle and she was extremely friendly. I will come back for service and send all my friends!! More
First car purchase was a breeze! I had the pleasure of buying my first vehicle from Sterling McCall Ford last weekend. Paul Diamanti made the process so easy and fun. I appreciate him I had the pleasure of buying my first vehicle from Sterling McCall Ford last weekend. Paul Diamanti made the process so easy and fun. I appreciate him so much for making my first car buying experience a great memory. I would highly recommend him and the GSM, Delano. Delano and Paul are MASTERS at their jobs. They didn't play the numbers game with me, they were just 2 genuine people helping me get the car I wanted. They gave me an excellent deal and I will always go back! Sterling McCall is the best!!! I car shopped for over 2 months and went to every Ford dealership in the Houston area and then 45 miles out, even looked in Austin! Nothing beat Sterling McCall, Paul, or Delano! Thank y'all so much :) I will be back for sure. More
Adel is the Man! I can't say enough good things about Adel Altaie. What a great experience. He is very professional and really cared about my buying decision. He is ve I can't say enough good things about Adel Altaie. What a great experience. He is very professional and really cared about my buying decision. He is very helpful, patient, and energetic without being pushy. I highly recommend Adel and rememeber to look for the man in the cowboy hat! More
reguarding my visit i made a honest review and it somehows it dissapears. i ivisited there around early june and was given the run around. i asked a price for a truck an i made a honest review and it somehows it dissapears. i ivisited there around early june and was given the run around. i asked a price for a truck and was waiting more than an hour to get a price. they said it was brand new and the truck had 600 miles which isnt alot but its not brand new. also i i have a fico score of 820 and was told i can only get a rate for that truck at 6.5%. who ever said adel is the man probably works for him, i can care less but just my opinion. you know how to get a hold of me. salam. More
Poor Service We purchased a 2013 Ford Fusion in July of 2013. There is a trim piece that separates the two panes of glass on each door. Apparently, Ford is aware t We purchased a 2013 Ford Fusion in July of 2013. There is a trim piece that separates the two panes of glass on each door. Apparently, Ford is aware this piece is designed poorly and needs replacement. When we picked up the vehicle they committed to fixing it before delivery. They did not. First service call to repair the piece ended in a sob story about no having the piece in stock, but they assured us they would call when available. They did not. Second service call to repair the piece same story, but again they assured us they would call when available. They did not. We now have the vehicle in for the third time, same story "trim department is really backed up, and probably won't be able to fix it, you will need to schedule another appointment for that". Additionally, they encourage online service scheduling, this is a joke, the service representatives claim to not have access to the registration record, and thus you have to represent all the information again. More
Great salesperson Paul Diamanti We enjoyed our first time buying at Sterling McCall, today 4/17/2015. The staff was helpfull, Paul Diamanti super friendly, extremely knowledgeable, We enjoyed our first time buying at Sterling McCall, today 4/17/2015. The staff was helpfull, Paul Diamanti super friendly, extremely knowledgeable, and not pushy. We would highly recommend Paul. More
Repair Experience This dealer's service department offers excellent, timely service. They provide transparent billing and are willing to educate the consumer about the This dealer's service department offers excellent, timely service. They provide transparent billing and are willing to educate the consumer about the pros and cons of each repair option without being overly biased towards what makes them the most money. This is unique in today’s automobile environment. More
The Best service ever I just want to compliment Ben for the great service and follow up to keep me post with the status of my Car I think Ben provide the best service I I just want to compliment Ben for the great service and follow up to keep me post with the status of my Car I think Ben provide the best service I ever received from a Car dealer. Thanks allot for everything ! He when Above and Beyond Apennisi More
Very good dealer Mohanad Al Sahaf is a very nice man! Have a great time and experience with him and this dealer! Hope can do it again in the future. Mohanad Al Sahaf is a very nice man! Have a great time and experience with him and this dealer! Hope can do it again in the future. More
Expectations Exceeded Adel and Ben in service were great to deal with. I bought a truck from them in mid-January. I'm happy with my purchase and I am happy with the way t Adel and Ben in service were great to deal with. I bought a truck from them in mid-January. I'm happy with my purchase and I am happy with the way they treated and worked with me. It was a much better experience than I expected! Thanks. More