Sterling McCall Ford

Needed new battery Yes, this place is under construction but the service center is organized, clean and enough staff on to help. I needed a new battery, even without an Yes, this place is under construction but the service center is organized, clean and enough staff on to help. I needed a new battery, even without an appointment they took my car right in! Bryan Foster and Eric Macias are who helped me, they were more than fantastic! They didn't rush me or seemed too busy. They were very knowledgeable, precise, friendly and most of I actually learned a few things about my vehicle warranty that I didn't know before! They even got their ford shuttle scheduled for me for drop off and pick up! Even the shuttle driver Stefan was very friendly ! Thank you for all your help! More

New car Ali A was excellent and very knowledgeable about Escape I wanted and took all the time necessary to explain options and answer my and my wife's questi Ali A was excellent and very knowledgeable about Escape I wanted and took all the time necessary to explain options and answer my and my wife's questions. Overall, my wife and I had a very enjoyable time purchasing this Escape Ali A gets an A+, and I would not give this rating to my prior 15 new car purchases More

Warranty Repair I scheduled an appointment and they got me in very quickly. The communication was very good throughout the process. When I arrived to pick up my truck I scheduled an appointment and they got me in very quickly. The communication was very good throughout the process. When I arrived to pick up my truck I was greeted promptly and the truck was ready to go. More

Emergency repairs to get me back to Dallas Outstanding service and repair of my exhaust sensor, which had shut down my diesel F250 super duty truck. David was very professional and his mechanic Outstanding service and repair of my exhaust sensor, which had shut down my diesel F250 super duty truck. David was very professional and his mechanic assigned to repair my truck, did an outstanding job. More

Good customer service The customer service was excellent. The whole team were very helpful. Luis had some concern about the way my vehicle starts with hesitation and after The customer service was excellent. The whole team were very helpful. Luis had some concern about the way my vehicle starts with hesitation and after restarting it, I have the same concern. It does seem like battery has the same level of power as the one that was originally in the vehicle. There was no hesitation with the previous battery. More

Excellent Friendly, honest fair. Paul presented a car that matched my desire. Paul delt with me fairly and honestly. He was fast and detailed Throughout the tra Friendly, honest fair. Paul presented a car that matched my desire. Paul delt with me fairly and honestly. He was fast and detailed Throughout the transaction More

Tire rotation and oil change Came in for a Tire rotation and oil change. Good service, fast and nice people. Will bring vehicle back for future maintainance and work needed. Came in for a Tire rotation and oil change. Good service, fast and nice people. Will bring vehicle back for future maintainance and work needed. More

Fixed Air Conditioner and replaced Air Bag They fixed my air conditioner under warranty which was a major undertaking. The Ford finally replaced recalled air bag. They provided a free loaner wh They fixed my air conditioner under warranty which was a major undertaking. The Ford finally replaced recalled air bag. They provided a free loaner while the vehicle was being repaired More

Service at Sterling McCall Ford I just had service done on a 2006 Ford Escaoe Hybrid. My service advisor is David Nguyen. I want to highly recommend David as one of the best service I just had service done on a 2006 Ford Escaoe Hybrid. My service advisor is David Nguyen. I want to highly recommend David as one of the best service advisors in the business. David not only takes care of all your service need but keeps you well informed of the problem by explaining in detail the problem as well as the parts and labor required in the repair of the diagnostic problem. More

custumer Great dealership. Convience location. David is great service rep to assist you and to take care of your car problem. Loyal customer for long time. Great dealership. Convience location. David is great service rep to assist you and to take care of your car problem. Loyal customer for long time. 👍👍👍👍👍 More