Sterling McCall Ford

5 hours diagnostic It took 5 hours to just do a diagnostic on my 2008 f-150. All their technicians were young kid, just out of school. During the 5 hours waiting, total It took 5 hours to just do a diagnostic on my 2008 f-150. All their technicians were young kid, just out of school. During the 5 hours waiting, total 6 drivers were complain about the A/C, break, engine overheat, and etc that were still not been solved after 3 visits. More

Paul Diamanti This is the 3rd vehicle we have purchased from Paul and we appreciate his professional and straight forward salesmanship. We will continue to purchas This is the 3rd vehicle we have purchased from Paul and we appreciate his professional and straight forward salesmanship. We will continue to purchase from him. More

BEST SERVICE DEPARTMENT IN THE USA BROUGHT MY MUSTANG IN FOR A RECALL AND WARRANTY WORK. ALL OF THE SERVICE WAS DONE PROMPTLY, AND ALL THE PROBLEMS WERE FIXED (THREE SEPARATE ISSUES) C BROUGHT MY MUSTANG IN FOR A RECALL AND WARRANTY WORK. ALL OF THE SERVICE WAS DONE PROMPTLY, AND ALL THE PROBLEMS WERE FIXED (THREE SEPARATE ISSUES) CORRECTLY. THE COST WAS NOMINAL. I WAS VERY SURPRISED, PLUS THE CAR WAS WASHED AND CLEANED!!! WOW!!!!!!!!!!!!!! More

drove off with a new car could afford and really satisfied I Would Give Sterling McCall Dealership A 5 Star Rating Because Of The Salesman,Which Was John O'Donnell That Sat Down And Talked With Me About Purc I Would Give Sterling McCall Dealership A 5 Star Rating Because Of The Salesman,Which Was John O'Donnell That Sat Down And Talked With Me About Purchasing My First Vehicle And Also Mentioning To Me About The First Time Byers Plan, And I Figured I Was Going To Drive Off With A Truck ,But After We Talked About The Prices We Soon Found Out That A Truck Was Way Out Of My Budget ,Which I Completely Understand , And He Told Me "I'm Going To Get You In A Vehicle You Can Afford,Not In A Vehicle You Cant Afford So He Started Showing Me The New Cars He Had ,Wich I Could Afford ,So After Looking At Certain Cars I Found One That I Really Liked Which Was A 2016 Ford Focus ,And Which Is Also A Gas Saver ,I Am Completely Satisfied With The Car I Purchased. Thanks To The FinanceDepartment Thanks John O'Donnell More

Excellent service I have taken my 2014 FX4 to the dealership twice for normal service and a few warranty items. The service was excellent and the service manager, Mike I have taken my 2014 FX4 to the dealership twice for normal service and a few warranty items. The service was excellent and the service manager, Mike Davis, went out his way to great me and make sure I was satisfied with everything. With service like that I plan to continue to bring my truck for future services. More

Dishonest - Cheaters - Unprofessional! Would never recommend anyone to give their business to this dealership, these people are scammers. They do false advertisement to just get the custome Would never recommend anyone to give their business to this dealership, these people are scammers. They do false advertisement to just get the customer in the door and later refuse to honor what they have advertised. Today (1/16/2016 around 7 pm) I was going to close the deal on a new F150 Lariat at Helfman Ford when I saw their listing on Cars.com offering the same truck at a better price. I rushed to their dealership, the first thing I did was show their listings on cars.com to the sales person and asked him if they are offering the Ford F150 Lariat for the same advertised prices and he told me YES and they have a large inventory of them. After wasting multiple hours of my time at 9:30 pm they refused to honor their advertised price and discounts/rebates. When I showed the Manager multiple listings from Sterling McCall Ford on cars.com, he refused to honor the price saying the listings were system glitches. Not one, not two but all listings? what a joke. Just to make my experience worst the Manager had a bad attitude and a rude tone. He also claimed that Ford directly lists their inventory on Cars.com, which luckily his sales person corrected him on and told him that they list their cars themselves on cars.com. I was not bargaining on the price of the Truck, all I asked was they should honor the price they have listed for multiple F150 Lariat Trucks on cars.com, which any reputable business would have done. I think they purposely delayed me so that I couldn't even go back to Helfman Ford, as Helfman closed at 9 pm. At this point I was ready to pay them the same price I was paying at Helfman Ford for the same truck as it was a Saturday and I really wanted to close the deal and drive out in a new truck, but they were asking for $3000 more than what Helfman Ford, Autonation and other Ford dealerships (within 30 miles) are selling for. I just wanted to share this so people are aware their they do false advertisement and one would only waste time going to their dealership. They are just trying to cheat people and they should be reported. I am going to file a complain with Ford Motor Company as well. P.S Read other reviews below as well, others also had the same experience. More

THEY STEAL!!! THEY STEAL! Took my car in for an airbag light on Christmas eve. Turned out it was just a loose cable. However, it took 2 and a half hours for them t THEY STEAL! Took my car in for an airbag light on Christmas eve. Turned out it was just a loose cable. However, it took 2 and a half hours for them to find this. Okay, not a big deal as long as it gets fixed. The only thing I had in there was my gym bag full of sweaty clothes and my prescription sunglasses I have to wear while driving that were tucked away in my gym bag because it was a dark rainy day. I didn't think anything of it because who would want my sweaty clothes? I actually trusted them to just not unzip my bag altogether. BIG mistake. When I got home I noticed rust all over the back of my drivers seat as well as my gym bag. Obviously they had gone through it and taken the only thing of value, my glasses. Spare change was also taken out of cup holders and center console. I immediately called and spoke to the service advisor who had helped me Yuny Yau and after explaining my situation he just hung up on me. I immediately called again and again explaining what had happened but anyone who answered gave me the run around asking me to hold until disconnecting my call or saying they would look into it and call me back or flat out hang up on me this continued until closing time and it being Christmas eve didn't take long. I guess I should've taken my bag out instead of making the mistake of trusting these "professionals" not to go through a bag of dirty clothes, ESPECIALLY on Christmas eve. So if you go here, clean out your entire car because they won't hesitate to take anything they can. More

1st Class Service Fantastic service by everyone involved. My sale rep Humphrey even delivered the car to my house. I can say enough about the service. Thank you! Fantastic service by everyone involved. My sale rep Humphrey even delivered the car to my house. I can say enough about the service. Thank you! More

Great Service GREAT SERVICE!! Humphrey (sales) and Ben (service mgr) were awesome!! Great service, great price and great follow-up service when I needed a few th GREAT SERVICE!! Humphrey (sales) and Ben (service mgr) were awesome!! Great service, great price and great follow-up service when I needed a few things fixed. Free loaner car service for major needs. I have no complaints!! There is no such thing as the perfect car dealership, but..they come pretty close!! Great job Sterling McCall Ford!! More

Pathetic Customer Service Bought an F150 super crew in December of 2013. Just found out I don't have a wheel lock key when I tried to get a tire repaired. I made 4 attempts to Bought an F150 super crew in December of 2013. Just found out I don't have a wheel lock key when I tried to get a tire repaired. I made 4 attempts to contact customer service but no one gets back with me. Always the same thing - give them the VIN#, phone #, and email address but no gets back with me. Never again. More