Sterling McCall Ford

Always takes care of me and my vehicle My vehicle was due for new tires. I purchased them from the dealer on the Buy 3 get 1 free special. Irvin made sure everything was taken care of. He i My vehicle was due for new tires. I purchased them from the dealer on the Buy 3 get 1 free special. Irvin made sure everything was taken care of. He is a very excellent, trustworthy, and honest Service Advisor. It's Excellent Service Advisors like him and the excellent service he provides is what keeps me bring my vehicle back. Any time I have a issue or basic regular service, he addresses it and gets if resolved/completed. Thank you Irvin. More

Great experience This review is for the service department. I've taken my Ford Explorer here several times for service and have had a great experience. I want to singl This review is for the service department. I've taken my Ford Explorer here several times for service and have had a great experience. I want to single out Brian for his excellent customer service. They make things very easy, even shuttled me to work and back, and you can schedule appointments online or bring in your vehicle same day if need be. Highly recommend More

Thank you for your services this is A good quality Services thank you for your business,and thank you again See you Next time 100% for your services this is A good quality Services thank you for your business,and thank you again See you Next time 100% More

Buy from here Hector and Adel at Sterling McCall did everything they could to get me the lowest price on a new F-150. I went to about 5 other dealerships and they b Hector and Adel at Sterling McCall did everything they could to get me the lowest price on a new F-150. I went to about 5 other dealerships and they beat everybody by about $3k! I will buy from here again and I will recommend everybody buy either new OR used from here! Thank you! More

Customer services Ann for customer service call to ask if ebreting was good, and I like that "what I call customer service.Thank you for everything that yall have done Ann for customer service call to ask if ebreting was good, and I like that "what I call customer service.Thank you for everything that yall have done for me. More

General Manager Goes Above and Beyond I was referred by a friend to take my Ford Explorer 2010 Sport Trac to Sterling McCall Ford. I was instructed to discuss my issue with Wally...the GM I was referred by a friend to take my Ford Explorer 2010 Sport Trac to Sterling McCall Ford. I was instructed to discuss my issue with Wally...the GM of the dealership. Inspite of his demanding schedule, Wally listened attentively and made sure I was taken care of by members of the service department. Kudos to Jimmy, Ryan, and Bryan. Never have I experienced such hospitality at a dealership. A variety of food, was on hand, for those waiting on repairs and the unexpected free massage. I highly recommend Sterling McCall Ford to anyone who wants quality service. Wally has gone above and beyond for me. The experience has exceeded my expectations. More

Awful Dealership I was invited by the internet manager this morning to come test drive a car that she assured me was in stock. I ubered it to the dealership (not cheap I was invited by the internet manager this morning to come test drive a car that she assured me was in stock. I ubered it to the dealership (not cheap!) right away. Turns out she lied and the car was not there, as it had been sent to auction awhile back. They wasted my time and my money getting there. This is a Very unprofessional dealership and I question their ethics as well. Don't bother. There is plenty of competition her in Houston. More

Outstanding Service So very happy with my visit...Price is good timing everything went well definitely recommend this place. Irvin was very informative and I appreciated So very happy with my visit...Price is good timing everything went well definitely recommend this place. Irvin was very informative and I appreciated his knowledge More

Purchase New Mustang GT 2 weeks ago I purchased a new Mustang GT from Sterling McCall. Overall the experience could not of bee any better. My salesman, Paul DIamanti came hig 2 weeks ago I purchased a new Mustang GT from Sterling McCall. Overall the experience could not of bee any better. My salesman, Paul DIamanti came highly recomended. He was right! They did not have the exact car I wanted on the lot. Paul went above and beyond and drove all the way to Dickinson to get me the one that I wanted. When you put the level of exsperience and serivce Paul provided, along with a great price you rightfully gain a very happy customer! More

Scheduled me to test drive a car they didn't have Saw an add today and replied to the dealership for info. They called me 5 minutes later and asked if I was available to see the car today. I drove 4 Saw an add today and replied to the dealership for info. They called me 5 minutes later and asked if I was available to see the car today. I drove 45 minutes from humble to see and drive the car, only to be told it wasn't there and when they did get it, it needed new airbags and touch up work. They wasted an hour and a half of my time. More