Sterling McCall Ford

Adel is the Man! I can't say enough good things about Adel Altaie. What a great experience. He is very professional and really cared about my buying decision. He is ve I can't say enough good things about Adel Altaie. What a great experience. He is very professional and really cared about my buying decision. He is very helpful, patient, and energetic without being pushy. I highly recommend Adel and rememeber to look for the man in the cowboy hat! More

Poor Service We purchased a 2013 Ford Fusion in July of 2013. There is a trim piece that separates the two panes of glass on each door. Apparently, Ford is aware t We purchased a 2013 Ford Fusion in July of 2013. There is a trim piece that separates the two panes of glass on each door. Apparently, Ford is aware this piece is designed poorly and needs replacement. When we picked up the vehicle they committed to fixing it before delivery. They did not. First service call to repair the piece ended in a sob story about no having the piece in stock, but they assured us they would call when available. They did not. Second service call to repair the piece same story, but again they assured us they would call when available. They did not. We now have the vehicle in for the third time, same story "trim department is really backed up, and probably won't be able to fix it, you will need to schedule another appointment for that". Additionally, they encourage online service scheduling, this is a joke, the service representatives claim to not have access to the registration record, and thus you have to represent all the information again. More

Great salesperson Paul Diamanti We enjoyed our first time buying at Sterling McCall, today 4/17/2015. The staff was helpfull, Paul Diamanti super friendly, extremely knowledgeable, We enjoyed our first time buying at Sterling McCall, today 4/17/2015. The staff was helpfull, Paul Diamanti super friendly, extremely knowledgeable, and not pushy. We would highly recommend Paul. More

Repair Experience This dealer's service department offers excellent, timely service. They provide transparent billing and are willing to educate the consumer about the This dealer's service department offers excellent, timely service. They provide transparent billing and are willing to educate the consumer about the pros and cons of each repair option without being overly biased towards what makes them the most money. This is unique in today’s automobile environment. More

The Best service ever I just want to compliment Ben for the great service and follow up to keep me post with the status of my Car I think Ben provide the best service I I just want to compliment Ben for the great service and follow up to keep me post with the status of my Car I think Ben provide the best service I ever received from a Car dealer. Thanks allot for everything ! He when Above and Beyond Apennisi More

Very good dealer Mohanad Al Sahaf is a very nice man! Have a great time and experience with him and this dealer! Hope can do it again in the future. Mohanad Al Sahaf is a very nice man! Have a great time and experience with him and this dealer! Hope can do it again in the future. More

Expectations Exceeded Adel and Ben in service were great to deal with. I bought a truck from them in mid-January. I'm happy with my purchase and I am happy with the way t Adel and Ben in service were great to deal with. I bought a truck from them in mid-January. I'm happy with my purchase and I am happy with the way they treated and worked with me. It was a much better experience than I expected! Thanks. More

Buying our new truckb Paul diamanté was a top notch salesman. He was very professional and got us what we wanted. It was a pleasure to buy my truck from him. And I don't sa Paul diamanté was a top notch salesman. He was very professional and got us what we wanted. It was a pleasure to buy my truck from him. And I don't say that often about car salesman. Sorry nothin personal. But top notch service and he was a pleasure to deal with. Rhonda briggs More

Good Price and Good Service This was my first time buying from a dealership and financing a car. I got there at 5 PM and left around 7:30. I got a great price for a used 2013 Fo This was my first time buying from a dealership and financing a car. I got there at 5 PM and left around 7:30. I got a great price for a used 2013 Ford Focus. Mohanad was the sales rep I dealt with. He was friendly, not to aggressive on the sale, and pretty well versed with the features of the car. Once the deal got to finance, I did a bit of waiting for all the paperwork and for the finance manager to try and sell me extended warranties and and interior coating and whatnot. He was a bit pushy but still relatively nice. After signing everything and paying the down payment, I had to do a bit of waiting for my car to get out of the car wash and for the fuel to be put in it. After that, I got my keys and drove off. Pretty smooth transaction with a relatively long (for me) wait time, great experience overall. More

Car Purchase I just purchased a used car from Sterling McCall. The salesman, David Pool, was very helpful, friendly and patient with all of my questions. Very pr I just purchased a used car from Sterling McCall. The salesman, David Pool, was very helpful, friendly and patient with all of my questions. Very professional and I would highly recommend David and Sterling McCall. More