Sterling McCall Ford
Houston, TX
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Excellent service I bought my F150 here and from the moment I walked in to enquirer about it to every single time I bring it for a service they treat me like family and I bought my F150 here and from the moment I walked in to enquirer about it to every single time I bring it for a service they treat me like family and are pay attention to every detail of my truck and explain every thing to me. More
Horrible Customer Service I was looking to bye a Ford Explorer but, not anymore Hector the sales rep that's assisted me was awful he won't work with you at all and his rude. I was looking to bye a Ford Explorer but, not anymore Hector the sales rep that's assisted me was awful he won't work with you at all and his rude. More
Excellent customer service. Thank you Michelle Romero Thank you Michelle Romero for helping us select the best vehicle for our needs. Love the attention and professionalism and excellent customer service. Thank you Michelle Romero for helping us select the best vehicle for our needs. Love the attention and professionalism and excellent customer service. We got a Transit Connect and Michelle showed me every style and explain the difference of each vehicle. We will return next year for our second company vehicle. Must defiantly. More
a very good car buying experience! Because upon arrival I was greeted with friendly faces and polite sale person ,and my purchase of a dodge 1500 Ram through the finance department pe Because upon arrival I was greeted with friendly faces and polite sale person ,and my purchase of a dodge 1500 Ram through the finance department personal was very clear and explainable. More
Service department Great service from service writer David Nguyen. He did everything possible to help me with explorer. even tho I bought the Premium warranty my repai Great service from service writer David Nguyen. He did everything possible to help me with explorer. even tho I bought the Premium warranty my repairs to my Airconditioning was not covered . David went above the call of duty to try and help me and for that I am thankful. More
Service Department Everyone is very friendly. Totally enjoy working with David Nguyen. David looks out for his customers and keeps them informed with status of repairs Everyone is very friendly. Totally enjoy working with David Nguyen. David looks out for his customers and keeps them informed with status of repairs. I normally wait so he is also keeping me updated on time issues as well. I so missed David late last year when he was out having knee surgery. More
Good communication David Nguyen kept me updated on progress being made on my car and he answered every call I placed to him. He took time to explain things in words I co David Nguyen kept me updated on progress being made on my car and he answered every call I placed to him. He took time to explain things in words I could understand 😃 More
Always takes care of me and my vehicle My vehicle was due for new tires. I purchased them from the dealer on the Buy 3 get 1 free special. Irvin made sure everything was taken care of. He i My vehicle was due for new tires. I purchased them from the dealer on the Buy 3 get 1 free special. Irvin made sure everything was taken care of. He is a very excellent, trustworthy, and honest Service Advisor. It's Excellent Service Advisors like him and the excellent service he provides is what keeps me bring my vehicle back. Any time I have a issue or basic regular service, he addresses it and gets if resolved/completed. Thank you Irvin. More
Great experience This review is for the service department. I've taken my Ford Explorer here several times for service and have had a great experience. I want to singl This review is for the service department. I've taken my Ford Explorer here several times for service and have had a great experience. I want to single out Brian for his excellent customer service. They make things very easy, even shuttled me to work and back, and you can schedule appointments online or bring in your vehicle same day if need be. Highly recommend More
Thank you for your services this is A good quality Services thank you for your business,and thank you again See you Next time 100% for your services this is A good quality Services thank you for your business,and thank you again See you Next time 100% More