Sterling McCall Ford

David N has always been my service rep and has taken care of all my car issues. He has great communication with letting me know what needs to be serviced and has exceptional customer service. This is why I a of all my car issues. He has great communication with letting me know what needs to be serviced and has exceptional customer service. This is why I always take my car to be service by them. More

The service rep David, did a through review of my car and checked Ann of the recalls and found a few problems and additional recalls. The work was completed quickly and correctly. checked Ann of the recalls and found a few problems and additional recalls. The work was completed quickly and correctly. More

Great communication, exceptional customer service, and friendly staff. If you need a new car then go see Brian Frank!!! friendly staff. If you need a new car then go see Brian Frank!!! More

Of all the Ford dealerships this one is my preference. They don't force unnecessary repairs, simply give you the cost of what is needed. Fair pricing. Knowledgeable technicians. They don't force unnecessary repairs, simply give you the cost of what is needed. Fair pricing. Knowledgeable technicians. More

Had a seamless experience purchasing a truck. Luis was every helpful and amazing to work with. Luis was every helpful and amazing to work with. More

No car wash after service ? ? Should have said on phone 2 hours wait,, & The car is vibrating after oil change ?? Please reply, Thanks ? Should have said on phone 2 hours wait,, & The car is vibrating after oil change ?? Please reply, Thanks More

The service agent that helped us was very rude and tried to lecture us on when we can bring the car. I told her I got a text that there was an open recall and that’s why we scheduled and brought the car. to to lecture us on when we can bring the car. I told her I got a text that there was an open recall and that’s why we scheduled and brought the car. to this she was very condescending. It almost looked like she did to want to be there at work and did not want to take our car in. We are considering switching dealerships. More

Great service and communication. Quality work and very easy to work with. Professional, clear and kept my car in great condition. The car wash is a plus at the end! Quality work and very easy to work with. Professional, clear and kept my car in great condition. The car wash is a plus at the end! More

Bought a used 2024 Expedition and had to immediately take it to my local dealer due to brake light,turn signal and parking light not working. Local dealer denied warranty on fuse replacement claiming vehicl it to my local dealer due to brake light,turn signal and parking light not working. Local dealer denied warranty on fuse replacement claiming vehicle had been wrecked, which was not disclosed by selling dealer who refused to take the vehicle back in exchange for another vehicle without reducing the trade in value on the vehicle I bought 3 days after I bought it and had my warranty denied. More

Overall service was rather quick and this is the first time I've sent my vehicle in for repairs where I didn't come back with any other kind of issues it didn't have to begin with. I am happy with the res time I've sent my vehicle in for repairs where I didn't come back with any other kind of issues it didn't have to begin with. I am happy with the results so far More