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Sterling McCall Ford

Houston, TX

4.7
395 Reviews

6445 Southwest Freeway

Houston, TX

77074

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Showing 395 reviews

January 03, 2025

Excellent Customer service, my vehicle was delivered to my house. Brian went over the vehicle’s functions with my wife. Sales staff and manager were very professional. More

by 20cobra01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lalo, Amenda, and Anthony , Jason Weeks
Jan 05, 2025 -

Sterling McCall Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 30, 2024

Friendly staff and accommodating amenities at the dealership make waiting for your vehicle service a comfortable experience. More

by raymond-02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick, Irvin, and David Nguyen
Jan 02, 2025 -

Sterling McCall Ford responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 29, 2024

Terrible from the word go. I called the service receptionist quoted one price. For an oil and filter change and there wasn’t any confusion about the vehicle she knew exactly wh More

by Ballslammer@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley? I think they quoted a price on the phone turned out to not even be anywhere near close to actual price charged., Jason Weeks
Jan 01, 2025 -

Sterling McCall Ford responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Rodney Crow General Manager rcrow@sterlingmccallford.com

December 27, 2024

Great VIP experience! I was well treated with no hassle. Manager, sales and financial were all great to work with. More

by elliscanyon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Weeks
Dec 29, 2024 -

Sterling McCall Ford responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 24, 2024

The guy that help me has a good customer service I would go back just for him More

by rdereyka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Weeks
December 23, 2024

I like this service and dealer. Very nice personal and prices. And near for me. More

by senerozdemirusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir
Dec 25, 2024 -

Sterling McCall Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 21, 2024

Although I did not buy my vehicle from Sterling McCall, I had a great experience working with David Nguyen in the service department. He was very responsive and knowledgeable throughout my truck repair. Over More

by Jrodriguez00218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Dec 24, 2024 -

Sterling McCall Ford responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

December 21, 2024

My service tech, David Nguyen is always helpful and caring. Wants to make sure I'm happy with my cars service. More

by rp57doremus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Dec 22, 2024 -

Sterling McCall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! We look forward to your next visit! Take care!

December 21, 2024

They have a modern showroom floor, friendly staff, great service department, and nice selection of new vehicles. More

by daniel.davison3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bun, Jason Weeks
Dec 22, 2024 -

Sterling McCall Ford responded

Hi Daniel, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

December 19, 2024

David Nguyen is always such a big help and a pleasure to work with. He's helped me out a few times with my car and I'll keep on coming back! More

by ams684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Dec 21, 2024 -

Sterling McCall Ford responded

Hi, we're happy to hear you had such a positive experience with David! Feel free to reach out to us if you need anything. Have a wonderful day.