Back

Sterling McCall Ford

Houston, TX

4.7
388 Reviews

6445 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 388 reviews

December 21, 2024

They have a modern showroom floor, friendly staff, great service department, and nice selection of new vehicles. More

by daniel.davison3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bun, Jason Weeks
Dec 22, 2024 -

Sterling McCall Ford responded

Hi Daniel, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

December 21, 2024

Although I did not buy my vehicle from Sterling McCall, I had a great experience working with David Nguyen in the service department. He was very responsive and knowledgeable throughout my truck repair. Over More

by Jrodriguez00218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Dec 24, 2024 -

Sterling McCall Ford responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

December 19, 2024

David Nguyen is always such a big help and a pleasure to work with. He's helped me out a few times with my car and I'll keep on coming back! More

by ams684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Dec 21, 2024 -

Sterling McCall Ford responded

Hi, we're happy to hear you had such a positive experience with David! Feel free to reach out to us if you need anything. Have a wonderful day.

December 18, 2024

I highly recommend Irving Gonzales. He is such a very helpful man. Very professional . Does a wonderful job. More

by jorgeflores983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irving Gonzales
Dec 20, 2024 -

Sterling McCall Ford responded

Hello, we're happy you found our staff to be helpful during your experience here at Sterling McCall Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

December 18, 2024

Great customer service. Took my truck for an oil change and the whole staff was amazing. Jerry and Ms brown thank yall . Great team effort!!!!! Comfortable waiting are More

by djfitty1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Brown , Jerry, Jason Weeks
Dec 21, 2024 -

Sterling McCall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 18, 2024

Great service and quick turnaround. Never had any issues when coming to this dealership to get my service done. More

by hpayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rivera
Dec 21, 2024 -

Sterling McCall Ford responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 13, 2024

I've been bringing my cars here for years and they continue to provide great customer service and get the job done in a timely manner. More

by jma313131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nyguen
Dec 15, 2024 -

Sterling McCall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 12, 2024

I've brought all my Ford cars here since I can remember. They do great work. My advisor was great and kept me up to date on everything. Word to the wise, always assume someone is listening. The jokes yo More

by ajz975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor: David
Dec 13, 2024 -

Sterling McCall Ford responded

ajz975, I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to this issue. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about your experience and how we can improve in the future. Rodney Crow General Manager rcrow@sterlingmccallford.com

December 08, 2024

Promptly at 7am I was met by emir. He was polite professional and seemed genuinely concerned about my questions I had. More

by rjbg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emir
Dec 12, 2024 -

Sterling McCall Ford responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2024

David Bun Provide excellent customer service when above and beyond I drove in from El Paso Texas all the way to Houston to pick up his truck he got me a great deal smooth process had me in and out in less More

by Mpanjawani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
My sales Representative was David Bun, Jason Weeks
Dec 20, 2024 -

Sterling McCall Ford responded

Hi, thank you for taking the time to leave a review for us at Sterling McCall Ford. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.