Sterling McCall Ford
Houston, TX
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Great sale & delivery Mgr Bobby Rosales and salesman Paul Diamanti delivered superior service throughout the entire experience. xxxxxxto both of them. We highly recommend t Mgr Bobby Rosales and salesman Paul Diamanti delivered superior service throughout the entire experience. xxxxxxto both of them. We highly recommend the dealership to anyone looking for a professional, relaxed buying experience. More
New vehicle purchase Had a very positive experience with selecting and purchasing a new vehicle. Paul was very patient and provided many different options for me to choose Had a very positive experience with selecting and purchasing a new vehicle. Paul was very patient and provided many different options for me to choose from. I would not hesitate to return to this dealership to purchase another vehicle if I needed to. At no point did I feel pressured into a purchase, this made me feel more comfortable with my decision. More
Oil Change/Alignment The dealership is under construction; however, the service center is clean and organized. I appreciate the service reps assistance and will continue The dealership is under construction; however, the service center is clean and organized. I appreciate the service reps assistance and will continue to use for future service. More
Service was great. I didn't wait too long and got my car cleaned. Can't beat that!! Staff was friendly and answered all my questions, thank you. was great. I didn't wait too long and got my car cleaned. Can't beat that!! Staff was friendly and answered all my questions, thank you. More
Needed new battery Yes, this place is under construction but the service center is organized, clean and enough staff on to help. I needed a new battery, even without an Yes, this place is under construction but the service center is organized, clean and enough staff on to help. I needed a new battery, even without an appointment they took my car right in! Bryan Foster and Eric Macias are who helped me, they were more than fantastic! They didn't rush me or seemed too busy. They were very knowledgeable, precise, friendly and most of I actually learned a few things about my vehicle warranty that I didn't know before! They even got their ford shuttle scheduled for me for drop off and pick up! Even the shuttle driver Stefan was very friendly ! Thank you for all your help! More
Very Satisfied Sterling McCall Ford did a great job assisting my company with our Ford F150. Engine was rebuilt and runs great. Will use for future sales & service. Sterling McCall Ford did a great job assisting my company with our Ford F150. Engine was rebuilt and runs great. Will use for future sales & service. More
New car Ali A was excellent and very knowledgeable about Escape I wanted and took all the time necessary to explain options and answer my and my wife's questi Ali A was excellent and very knowledgeable about Escape I wanted and took all the time necessary to explain options and answer my and my wife's questions. Overall, my wife and I had a very enjoyable time purchasing this Escape Ali A gets an A+, and I would not give this rating to my prior 15 new car purchases More
Warranty Repair I scheduled an appointment and they got me in very quickly. The communication was very good throughout the process. When I arrived to pick up my truck I scheduled an appointment and they got me in very quickly. The communication was very good throughout the process. When I arrived to pick up my truck I was greeted promptly and the truck was ready to go. More
Emergency repairs to get me back to Dallas Outstanding service and repair of my exhaust sensor, which had shut down my diesel F250 super duty truck. David was very professional and his mechanic Outstanding service and repair of my exhaust sensor, which had shut down my diesel F250 super duty truck. David was very professional and his mechanic assigned to repair my truck, did an outstanding job. More
Good customer service The customer service was excellent. The whole team were very helpful. Luis had some concern about the way my vehicle starts with hesitation and after The customer service was excellent. The whole team were very helpful. Luis had some concern about the way my vehicle starts with hesitation and after restarting it, I have the same concern. It does seem like battery has the same level of power as the one that was originally in the vehicle. There was no hesitation with the previous battery. More