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Sterling McCall Ford

Houston, TX

4.7
429 Reviews

6445 Southwest Freeway

Houston, TX

77074

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Showing 429 reviews

August 08, 2023

Very professional and courteous. Sergio kept me posted thru the whole process. Would definitely recommend for service. More

by maxsalas411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Aug 26, 2023 -

Sterling McCall Ford responded

You just made us smile to see those Five Stars! Thank you so much! Thank you for acknowledging Sergio! It is always great to hear when one of our associates is acknowledged for their professionalism. We appreciate your business and look forward to assisting you in the future.

August 06, 2023

Did good work ,did the work mostly on time, Used good quality parts. Keep me informed. More

by jtwilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John smith
Aug 14, 2023 -

Sterling McCall Ford responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 03, 2023

I have an amazing experience with your service department! David Nguyen helped me with an issue that another dealership could not get right so I gave up on them and decided to give Sterling McCal More

by zamboni411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Sep 03, 2023 -

Sterling McCall Ford responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 03, 2023

Andrew good to work with. Disappointed my receipt says vacuumed but did not clean insudr More

by Steelebabs
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Britton
Aug 29, 2023 -

Sterling McCall Ford responded

Thank you for your feedback about your car not being vacuumed that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? James Smith, jsmith5@sterlingmccallford.com

August 02, 2023

I purchased a used Jetta about two weeks ago. During the buying process, my credit was ran without my permission and the cabinet that stores the car keys was locked for the night. Due to this pro More

by Shayla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Several
August 01, 2023

Simple process to purchase car, answered questions quickly, upfront with various costs, no dealer upcharge More

by Winston42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Tosh, Marquise Anderson
Aug 03, 2023 -

Sterling McCall Ford responded

Thank you for being our customer, we appreciate your kind words!

July 25, 2023

Miguel otero was great at the ford location took care of everything very professional and well spoken, he should’ve been placed in the office corp the way he handles business can’t get any better than that. More

by Keith Carter the plumber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel ortero
Jul 28, 2023 -

Sterling McCall Ford responded

We're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford.

July 22, 2023

Great service and very professional. I am a loyal customer at the Sterling McCall Ford dealership. More

by Dhjochnau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Aug 01, 2023 -

Sterling McCall Ford responded

Thank you for taking the time to leave a review for us at Sterling McCall Ford. We're happy we could meet your expectations!

July 19, 2023

We have always received excellent service here and David Nyugen has has taken very good care of our cars. More

by Rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nyugen
Aug 03, 2023 -

Sterling McCall Ford responded

Thank you for your kind words for our staff, we appreciate it!

July 18, 2023

As always excellent service, service writer Miguel Otero is always professional and gets the work done as promised when promised More

by David Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Otero
Jul 24, 2023 -

Sterling McCall Ford responded

Thank you for your kind words for our staff, we appreciate it!

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