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Group 1 Ford of Southwest Houston

Houston, TX

Overview
Reviews
4.7
578 Reviews
Call Dealership (281) 588-5000

6445 Southwest Freeway

Houston, TX

77074

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Showing 578 reviews

January 31, 2026

Very nice people,especially Erick Gonzales nice place very clean and professional staff,thank you for the service More

by enriquepuente1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gonzales
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January 26, 2026

I appreciate Group 1 Ford for assisting me with my first vehicle purchase from the dealership. Elvis and Trinity was very professional with me. They were extremely accommodating and knowledgeable about the More

by Marcus Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elvis, Trinity, Caden
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Jan 28, 2026 -

Group 1 Ford of Southwest Houston responded

Hi Marcus, we're happy you found  Elvis and Trinity to be so supportive during your experience here at Group 1 Ford of Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

January 22, 2026

It’s nice experience Good behavior. Good service good backup feel satisfied by service thanks More

by Aliinchina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Report | Print
Jan 22, 2026 -

Aliinchina responded

Thanks

Jan 22, 2026 -

Group 1 Ford of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 22, 2026

I enjoyed the coffee and the workspace provided while I waited for my blue truck. More

by Group1 Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Jan 24, 2026 -

Group 1 Ford of Southwest Houston responded

Hello, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Group 1 Ford of Southwest Houston

January 21, 2026

Respectful and clean. The service reps were very nice and assisted me as much as they could. More

by sylfriend1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zak, Antonio and Erik
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Jan 22, 2026 -

Group 1 Ford of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 19, 2026

It hasn’t been a year yet since I’ve purchased my vehicle and the amount of support I’ve received from the staff especially Brian Frank he’s the most caring and professional individual I’ve ever dealt with a More

by Constance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Frank
Report | Print
Jan 20, 2026 -

Group 1 Ford of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 15, 2026

Great service, always. Schedule is flexible because we have plan changed, they still adjusted it for next day. More

by ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Report | Print
Jan 16, 2026 -

Group 1 Ford of Southwest Houston responded

Hi Ken, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 11, 2026

Brian helped me to get. my 2012 Ford Escape fixed so that I feel safe. I WILL DEFINEATELY RETURN FOR FUTURE SERVICE. More

by dondettmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Frank
Report | Print
Jan 12, 2026 -

Group 1 Ford of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

January 10, 2026

Great people. Excellent customer service. Helpful, warm, and friendly. Service advisor and service department want to solve issues rather than upsell. More

by lanetodd6064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen, Anthony the valet driver.
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Jan 11, 2026 -

Group 1 Ford of Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

January 07, 2026

David service advisor explained everything in detail, and help me understand my truck issues, thank you David More

by Alberto Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Jan 08, 2026 -

Group 1 Ford of Southwest Houston responded

Hello Alberto, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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