Sterling McCall Ford
Houston, TX
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This was the easiest dealership I have worked with. I was in and out. Efficient and made sure everything was covered at the best price in town. I recommend anyone to go see. Found the exact car I wante I was in and out. Efficient and made sure everything was covered at the best price in town. I recommend anyone to go see. Found the exact car I wanted in tip top shape at fair price. More
Don't walk. Run. Horrible experience and they don't give a rats xxx. Never again. And check. Out the offensive canned xx "dealer response" that is cut and past Run. Horrible experience and they don't give a rats xxx. Never again. And check. Out the offensive canned xx "dealer response" that is cut and paste each time... For shame. More
DO NOT DO BUSINESS HERE! Instead, head over to Tommie Vaughn Ford! Last Saturday, I wasted time and gas money trying to buy my lease from Sterling McCall Ford. The residual v Instead, head over to Tommie Vaughn Ford! Last Saturday, I wasted time and gas money trying to buy my lease from Sterling McCall Ford. The residual value listed in my contract was $15,848.00. The balance due from Sterling McCall was $19,117.81 which included several questionable charges including a $1,500 buyout fee. None of those fees were listed in my leasing contract. Luckily for me, I knew better than to sign a contract like that but many other people may think they have to sign a contract with a dealer fee or a "LEASE BUY OUT". Dealerships like Sterling McCall Ford make the entire company look bad. My final price at Tommie Vaughn Ford was about 17,000 (which was correct with taxes added on etc. I would also like to add that Tommie Vaughn had everything ready right when I walked in for my 11:00 appointment. More
Went in there to deal with Brian Frank he promised me he would hold a vehicle for me a 2013 Cadillac SUV had a 12 o’clock meeting I was there before 12 o’clock he was not there until 30 minutes late we hagg would hold a vehicle for me a 2013 Cadillac SUV had a 12 o’clock meeting I was there before 12 o’clock he was not there until 30 minutes late we haggled and how to deal $8400 out the door sign deal and shake everything he went to go pick up the vehicle 30 minutes later I got a call saying the vehicle was just sold what are you talking about I already bought the vehicle it can’t be sold so then I left a review the next day they reached out to me and told me they were gonna make this right all the sudden the 2013 Cadillac SUVMagically appeared on the lot but now all the sudden air-conditioning quit working and They told me I could cost up to $2000 just to repair it how is that trying to make it right the first day I spent five hours in there the second day I took off work because they called me and told me to come in for another two hours now I played phone tag do not trust Brian Frank is an Internet sales manager More
Call the dealership around 9:00 a. m. on May 30th let the internet sales manager Brian Frank no I wanted to buy the 2013 Cadillac SUV we agreed for me to be there at noon to purchase a m. on May 30th let the internet sales manager Brian Frank no I wanted to buy the 2013 Cadillac SUV we agreed for me to be there at noon to purchase a vehicle when I got there Mr Frank and I agreed on $8,400 out the door I signed the paperwork we shook hands it was a done deal then he went to go pick up the vehicle at one of his other dealerships 30 minutes later I'm getting a phone call that the vehicle was sold what do you mean the vehicle was sold it was already sold to me I don't understand how this can happen this dealership cannot be trusted don't buy from the steelership you don't get anything I'm very disappointed I went into the dealership yesterday with $10,000 cash and left with nothing More