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Sterling McCall Ford

Houston, TX

Overview
Reviews
4.6
507 Reviews
Call Dealership (281) 588-5000

6445 Southwest Freeway

Houston, TX

77074

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Showing 507 reviews

June 19, 2024

Andrew Britton, my service advisor did a great job of keeping me informed. Reasonable timeframe for the work. More

by jhrosen8910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Britton
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Jun 20, 2024 -

Sterling McCall Ford responded

Hi, we're happy to hear you had such a positive experience with Andrew! Please don't hesitate to reach out if there's anything additional we can do for you.

June 18, 2024

Andrew was very kind, knowledgeable. Great customer service. My truck was serviced in a timely manner. Thanks More

by josemiguelperezmedina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Jun 19, 2024 -

Sterling McCall Ford responded

Hi, thanks for your praise and kind comments about Andrew. Feel free to reach out to us if you need anything. Have a wonderful day.

June 16, 2024

They are very thorough and explained everything using a video looking underneath my vehicle so I could see what they were talking about More

by athenarhodes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Weeks
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Jun 17, 2024 -

Sterling McCall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2024

Fast friendly service every time we visit Sterling McCall, Irvin is the best and always takes care of us. More

by Hlawshe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Weeks
Report | Print
Jun 15, 2024 -

Sterling McCall Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 14, 2024

Erik Gonzalez, my Service Advisor, was terrific and totally lived up to the high standards of customer service I have come to expect from Sterling McCall. He was friendly, knowledgable, and took great More

by djplav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Gonzalez
Report | Print
Jun 15, 2024 -

Sterling McCall Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. We are always more than happy to assist you if anything else comes up. Take care!

June 14, 2024

Streamlined process and easy to work with. Fair with trade-in and little negotiation required. More

by willarnold
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis ???, Jason Weeks
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Jun 15, 2024 -

Sterling McCall Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 12, 2024

I was really nervous about going to a dealership for help, but Irvin was absolutely great and I cannot thank him enough for his help! More

by sheydel4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irvin G.
Report | Print
Jun 13, 2024 -

Sterling McCall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2024

The Service department was awesome and love Jerry very attentive and understanding. Thank you so much. Excellent job More

by Ms Helton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry in the Service department
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Jun 13, 2024 -

Sterling McCall Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

June 09, 2024

My car had a check engine light on. David Nguyen was able to quickly diagnose the problem and was able to fix it so it would pass state inspection. More

by jayvasudevan77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Report | Print
Jun 10, 2024 -

Sterling McCall Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2024

Great customer service. Highly recommended. They really patient with all your questions and explanations all my concerns. More

by summershuang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iren
Report | Print
Jun 05, 2024 -

Sterling McCall Ford responded

Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

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