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Sterling McCall Ford

Houston, TX

Overview
Reviews
4.7
429 Reviews
Call Dealership (281) 588-5000

6445 Southwest Freeway

Houston, TX

77074

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Showing 429 reviews

December 28, 2023

Tech was fantastic. Truck is like new. I was kept well informed. Will never go anywhere else. More

by rlbrown11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Weeks
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Dec 30, 2023 -

Sterling McCall Ford responded

We are thrilled to hear that you had a fantastic experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 23, 2023

Most knowledgeable and best organized service reps in the business make this an excellent place to do business. More

by Ldajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erich
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Dec 27, 2023 -

Sterling McCall Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

Terrible job, I felt scammed, no one solves the problem, never go there, they lie. They talk to you about guarantees and everything is a lie, they do not cover damages, they are confused about the price and More

by Medicomgi2013
Recommend Dealer
No
Employees Worked With
Rodney Crow, Jason Weeks
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Jan 09, 2024 -

Sterling McCall Ford responded

We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations.

Jan 10, 2024 -

Sterling McCall Ford responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

December 21, 2023

Irvin Gonzalez provided excellent service. He scheduled my appointment via text. He addressed my concerns and discussed upcoming repairs needed. More

by TremorFrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irvin Gonzalez
Report | Print
Dec 22, 2023 -

Sterling McCall Ford responded

It's fantastic to hear that you had a great experience and that Irvin provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 20, 2023

Prompt, professional, courteous. My car gets hreat service and the staff are friendly. Convenient location too. More

by Luv_broncos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irvin G
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Dec 22, 2023 -

Sterling McCall Ford responded

We are thrilled to hear that you had a prompt and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 18, 2023

The mechanic(s) that worked on my car are excellent! I feel like I have a new car. David Nguyen is a great service rep. Thank you to all for your attention to the important details. Good choice to go w More

by bspector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen and mechanics
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Dec 19, 2023 -

Sterling McCall Ford responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

December 13, 2023

David was so helpful and willing to help me get the car I really wanted. More

by Teresa Vargas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davin Bun, Jason Weeks
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Dec 14, 2023 -

Sterling McCall Ford responded

Congratulations on your new vehicle! We are thrilled that David provided you with a helpful sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 12, 2023

Working with Sergio to keep us on the road, safely, has been a great help to our disabled family. Many thanks. More

by kestegall20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Another Gonzales employee and another employee next to Sergio step in very well when Sergio is not available.
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Dec 14, 2023 -

Sterling McCall Ford responded

Sergio seems like a real asset in keeping your vehicle safe and ensuring your family's mobility. It's wonderful to have someone reliable and helpful, especially when it comes to such essential matters. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

Laura and Luis were great they made the whole process easy and even discounted the truck I purchase because of cosmetic issues it had(rear bumper/scratches/cracked front grill) which is cool and I apprec More

by demarcusware9447
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Laura and tony
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December 07, 2023

The gentleman helped me with ease. He kept me updated throughout the process of my oil change. I would recommend. More

by rbatistaoscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Weeks
Report | Print
Dec 08, 2023 -

Sterling McCall Ford responded

We are thrilled to hear that you had an easy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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