Sterling McCall Ford
Houston, TX
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This is a great dealership. Everyone there is pleasant and polite. The service department runs well. I really feel like a valued customer when I go there Everyone there is pleasant and polite. The service department runs well. I really feel like a valued customer when I go there More
I would give this 10 stars if possible - Irvin Gonzales was my service advisor and he was exceptional. They squeezed me into their schedule despite short notice on my part, and exceeded my expectations in was my service advisor and he was exceptional. They squeezed me into their schedule despite short notice on my part, and exceeded my expectations in every way possible. Communication was excellent all the way through. I will be having all of my services completed at Sterling McCall from this point forward and will recommend them to anyone else I know in the Ford community. Thank you Irvin, you are the man ! More
I worked with Marquise and he was absolutely fantastic. Super helpful and made the process easy and fun. Could not have asked for a better experience! Super helpful and made the process easy and fun. Could not have asked for a better experience! More
David Nguyen was my advisor and he made sure I understood what needed to be done to my vehicle and suggested to me what was best and told me why that suggestion was made. He also listened when I mentioned my what needed to be done to my vehicle and suggested to me what was best and told me why that suggestion was made. He also listened when I mentioned my concern about cost and when I went to pick up my vehicle he said an interest free payment plan was an option. Davis was polite, courteous, listened thoughtfully, and responded appropriately. More
Good customer service. Was very satisfied with the entire process. Team is very helpful, I will definitely be back in the near future Was very satisfied with the entire process. Team is very helpful, I will definitely be back in the near future More