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Sterling McCall Ford

Houston, TX

4.7
349 Reviews

6445 Southwest Freeway

Houston, TX

77074

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Showing 349 reviews

October 28, 2024

Great place to buy or get service on your vehicle. I literally pass a another Ford dealership to get to them. They are so good. We totally recommend. More

by Tommy O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dexter Utley, Jason Weeks
Nov 01, 2024 -

Sterling McCall Ford responded

Hi Tommy, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 27, 2024

Excellent Service proformed on my vehicle repair. Thanks for the support from my service advisor. More

by Mr.Simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nuyhen, Jason Weeks
Oct 28, 2024 -

Sterling McCall Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 26, 2024

Outstanding service. I woke up with a flat tire this morning and had my truck towed to this dealership. They kept me updated through the day, worked to get my tire fixed, More

by Sofia G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Quick
Oct 27, 2024 -

Sterling McCall Ford responded

Sofia, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 23, 2024

Great service, Irvin such a nice guy , wonderful, and very helpful. anyway good place to visit More

by willnguyen1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irvin
Oct 25, 2024 -

Sterling McCall Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 18, 2024

I have been bring my Flex in for service for probably over 4 to 5 years. David Nguyen in the service department always takes care of everything with impeccable efficiency and detail. He also keeps me upd More

by Loving My Ford Flex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Oct 20, 2024 -

Sterling McCall Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. We hope to see you soon!

October 12, 2024

David Nguyen was great. Super nice and helpful helpful didn't try to take advantage of me being a single female. He walked me through what was needed. He took time out to an More

by snate22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Oct 15, 2024 -

Sterling McCall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to David here at Sterling McCall Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2024

The customer service was great and explained everything to me about the service. The car was ready for pick up on time. More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nguyen David
Oct 13, 2024 -

Sterling McCall Ford responded

Hi Oscar, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 09, 2024

This dealership was great. My guy, Jose was very thorough and really cared about what I wanted in my F150. Kudos to him and the whole team. You guys rock. More

by jeromeesselman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose, Peter Tosh, Jason Weeks
Oct 12, 2024 -

Sterling McCall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

October 07, 2024

My rep didn’t communicate well regarding my vehicle status. During and after serviced then when it was time to pick up he seemed lost. A proper check in would’ve been nice More

by kennethgreen2387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Seyed Ghoreishi
Oct 10, 2024 -

Sterling McCall Ford responded

kennethgreen2387, I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to lack of communication. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Amanda Myers Sales Manager amyers@sterlingmccallford.com

October 07, 2024

Good services and advises with resealable rate. Washed and cleaned car once completed services. And also provided shuttle services. More

by sunhouston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Oct 12, 2024 -

Sterling McCall Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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