Sterling McCall Ford

No car wash after service ? ? Should have said on phone 2 hours wait,, & The car is vibrating after oil change ?? Please reply, Thanks ? Should have said on phone 2 hours wait,, & The car is vibrating after oil change ?? Please reply, Thanks More

The service agent that helped us was very rude and tried to lecture us on when we can bring the car. I told her I got a text that there was an open recall and that’s why we scheduled and brought the car. to to lecture us on when we can bring the car. I told her I got a text that there was an open recall and that’s why we scheduled and brought the car. to this she was very condescending. It almost looked like she did to want to be there at work and did not want to take our car in. We are considering switching dealerships. More

Bought a used 2024 Expedition and had to immediately take it to my local dealer due to brake light,turn signal and parking light not working. Local dealer denied warranty on fuse replacement claiming vehicl it to my local dealer due to brake light,turn signal and parking light not working. Local dealer denied warranty on fuse replacement claiming vehicle had been wrecked, which was not disclosed by selling dealer who refused to take the vehicle back in exchange for another vehicle without reducing the trade in value on the vehicle I bought 3 days after I bought it and had my warranty denied. More

Great service and communication. Quality work and very easy to work with. Professional, clear and kept my car in great condition. The car wash is a plus at the end! Quality work and very easy to work with. Professional, clear and kept my car in great condition. The car wash is a plus at the end! More

Overall service was rather quick and this is the first time I've sent my vehicle in for repairs where I didn't come back with any other kind of issues it didn't have to begin with. I am happy with the res time I've sent my vehicle in for repairs where I didn't come back with any other kind of issues it didn't have to begin with. I am happy with the results so far More

I am very satisfied with the customer service. It was great and very helpful.they take care of our vehicles and handled it like a professional. It was great and very helpful.they take care of our vehicles and handled it like a professional. More

I worked with David in the service department and his explanation of services and follow up was great. explanation of services and follow up was great. More

The dealership helped me big time today. I had an oil change at an after market business and they left the oil cap off. Oil everywhere, billowing smoke, awful drive into work....pulled in I had an oil change at an after market business and they left the oil cap off. Oil everywhere, billowing smoke, awful drive into work....pulled into Sterling McCall Ford, and they fixed me right up. Very appreciated!! More

Excellent service. People do care about your car and they don’t overcharge for unnecessary stuff. People do care about your car and they don’t overcharge for unnecessary stuff. More

Service done well. There was no additional pressure to do the maintenance and gave timeline for future issues There was no additional pressure to do the maintenance and gave timeline for future issues More