Sterling McCall Ford
Houston, TX
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Miguel is my service person I go to when I take my Mustang to get oil change, anything that needs done. Always provides great customer service has everything done in a timely manner. Beautiful facilit Mustang to get oil change, anything that needs done. Always provides great customer service has everything done in a timely manner. Beautiful facility, if you need service done on your Ford definitely recommend Miguel 💯 More
Ford. Everything went great I was able to get the truck I wanted the color I wanted with all the option i asked for. Financing did a great job finding me t Everything went great I was able to get the truck I wanted the color I wanted with all the option i asked for. Financing did a great job finding me the right rate and best terms. Oops!! That was premature I was offered A Free tonneau cover due to the fact that it was taken them so long to do my add-on And that they forgot to put the tailgate lock on it that they already charged me for and I was not able 22 just tell them to forget about the bedliner they said it has to be done. The sales manager offered me the cover if I would wait to have them do the accessories and give him 3 good reviews. But a year and a 1/2 later the Tonneau cover is no good and I cannot even get parts and they are refusing to warrant it Because as they said it was a throw in. Now I've got to go spend $1500 to replace the cover More
Miguel was very helpful and helped me w my truck. I hope he can help me w my transmission issue as this F150 2019 has had BY FAR THE MOST ISSUES out of my last 5 F150s! VERY sad about the Ford produc I hope he can help me w my transmission issue as this F150 2019 has had BY FAR THE MOST ISSUES out of my last 5 F150s! VERY sad about the Ford product but Sterling McCall was great More
I showed up for my appointment and the advisor was already prepared for me and was very easy to drop vehicle. Also when I picked up my vehicle the advisor went above and beyond my expectations and had already prepared for me and was very easy to drop vehicle. Also when I picked up my vehicle the advisor went above and beyond my expectations and had my truck washed and ready to go very impressed with his attention to the vehicle!!!! More
Everything seemed fine until I got home and took a look at my new battery. What I discovered was that one of the nuts holding the battery down was missing, and the shroud covering the positive terminal was at my new battery. What I discovered was that one of the nuts holding the battery down was missing, and the shroud covering the positive terminal was askew. Come on guys, check your work! More
Went in needing a new battery. Mark helped out a lot and showed me where I had enough reward points to help pay for the battery and service. He gave an estimated time for completio Mark helped out a lot and showed me where I had enough reward points to help pay for the battery and service. He gave an estimated time for completion and was actually completed about an hour early. Great service More