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Sterling McCall Ford

Houston, TX

4.7
380 Reviews

6445 Southwest Freeway

Houston, TX

77074

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Showing 380 reviews

January 31, 2024

It’s friendly, efficient and satisfactory in service delivery. I’ll recommend it to anyone for reasons as stated More

by dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Feb 01, 2024 -

Sterling McCall Ford responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 26, 2024

I always take my truck to this dealer and they ALWAYS take care of me. They always work with you and make everything transparent and smooth. I can't say enough good things about my my service advisor Eri More

by johnl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Gonzalez
Jan 30, 2024 -

Sterling McCall Ford responded

Thank you John for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 12, 2024

Sergio was great and very understanding. He made my car fixed rightand got me a rental while my car was being fixed. More

by Cswift1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Weeks
Jan 13, 2024 -

Sterling McCall Ford responded

It's fantastic to hear that you had a great experience and that Sergio provided great and understanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 10, 2024

Excellent job, great communication, timely work and nice facilities. My service advisor David Nyguen is highly recommended More

by Ohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul G
Jan 12, 2024 -

Sterling McCall Ford responded

It's fantastic to hear that you had an excellent experience and that David provided great communication! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 02, 2024

I will never go to another ford dealership ever again. I can’t express how amazing the service department is. Irvin my service department representative was amazing! They took care of my truck issue fast More

by Horrible
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irvin
Jan 04, 2024 -

Sterling McCall Ford responded

It's fantastic to hear that you had the best experience and that Irvin provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 02, 2024

Having previously purchased a Nissan from Sterling McCall Nissan, I recently stopped by Sterling McCall Ford to have a look at the Bronco Sport and was fortunate enough to meet and work with Brian Frank and More

by djplav
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Frank, Paul Morgan, Jason Weeks
Jan 04, 2024 -

Sterling McCall Ford responded

Congratulations on your new vehicle! We are thrilled that Brian and Paul provided you with a hitch-free sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Jan 04, 2024 -

djplav responded

If only all of my dealings went as smoothly as this one. Well done, guys!

December 31, 2023

David Nguyen went above and beyond with my visit. Not enough words can express how amazing his team’s high level of customer service is. Highly recommend! More

by billyjoenguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen, Jason Weeks
Jan 03, 2024 -

Sterling McCall Ford responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 30, 2023

Excellent vehicle service, outstanding customer service from David Nguyen, had my truck for 3 days, knew what was going on the whole time. They gave me a loaner so I wasn’t stranded during the holidays, al More

by roudy33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Jan 03, 2024 -

Sterling McCall Ford responded

It's wonderful to hear about your consistently excellent experiences with both the vehicle service and the outstanding customer service provided by David. Having someone like David keeping you informed throughout the service process, arranging a loaner, and ensuring you weren't inconvenienced during the holidays truly reflects a commitment to exceptional service. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 30, 2023

Everyone was very nice and professional. The salesman was excellent. Everyone made the car buying experience a lot less stressful. More

by Marlitadawn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio, Jason Weeks
Jan 03, 2024 -

Sterling McCall Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with a nice and professional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 29, 2023

David is great service advisor, very professional, nice guy, help me go through the details of services that we will be having More

by Leonardo
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Jan 03, 2024 -

Sterling McCall Ford responded

It's fantastic to hear that you had a great experience and that David provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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