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Sterling McCall Ford

Houston, TX

Overview
Reviews
4.7
380 Reviews
Call Dealership (281) 588-5000

6445 Southwest Freeway

Houston, TX

77074

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Showing 380 reviews

April 13, 2024

David is an excellent service advisor. He’s very attentive. The team in the back does an excellent job. More

by caguire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen, Jason Weeks
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Apr 16, 2024 -

Sterling McCall Ford responded

It's fantastic to hear that you had a great experience and that David provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 06, 2024

A very pleasant experience. Lalo was professional and made the car review process easy and quick. Wally in finance was also very easy to work with and didnt waste our time. Th More

by Robert Reed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lalo Espinoza
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Apr 10, 2024 -

Sterling McCall Ford responded

It's fantastic to hear that you had a pleasant experience and that Lalo provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 06, 2024

Service good but the time is to long for oil service only but I understand somebody is first Thant me. More

by franciscocoello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Weeks
Report | Print
Apr 09, 2024 -

Sterling McCall Ford responded

We apologize for the longer-than-expected wait for your oil service. Your understanding and patience are greatly appreciated. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 04, 2024

The service department is A1. The service reps are very good at keeping you informed of all things going binge with your car. I brought my Ford some place else. But service after More

by jdb45923
Recommend Dealer
Yes
Employees Worked With
Irvin Gonzalez
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Apr 10, 2024 -

Sterling McCall Ford responded

It's great to hear that you had a positive experience with our service department at Sterling McCall Ford! Providing A1 service and keeping you informed about your car are top priorities for us. We're glad you were redirected to us for service after the sale. Thank you for choosing us for your automotive needs!

April 03, 2024

Very courteous service persons, specially Eric Gonzalez, my car was received and delivery on time. Before anything was done they waited for my approval I can not be more happy with their attention More

by cojov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzalez, Jason Weeks
Report | Print
Apr 06, 2024 -

Sterling McCall Ford responded

That's fantastic to hear! We're thrilled that you had such a positive and attentive service experience with Eric and our team. Providing excellent customer service and waiting for approval before proceeding with any work is important to us. We're here to help and ensure your continued satisfaction with our services!

April 02, 2024

I was there to get my routine maintenance. They are nice and efficient and explained everything More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Apr 04, 2024 -

Sterling McCall Ford responded

We are thrilled to hear that you had a nice and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 30, 2024

Good teamwork when it comes to getting the job done. Was quick and reliable service and timing More

by Close to home
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Weeks
Report | Print
Apr 04, 2024 -

Sterling McCall Ford responded

We are thrilled to hear that you had a quick and reliable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 29, 2024

Josh worked very hard to earn my business. He was very professional and knowledgeable about the Truck I wanted to purchase. He is a real asset to the sales team at Sterling McCall Ford. More

by Speeditex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 04, 2024 -

Sterling McCall Ford responded

It's great to hear about your positive experience with Josh at Sterling McCall Ford! We're glad that he was professional, knowledgeable, and able to help you find the truck you wanted. We appreciate your feedback and agree that Josh is a valuable asset to our sales team.

March 28, 2024

Great dealership to buy a car from every one is super friendly and helpful. Great customer service. More

by Rosalio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Hill
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Mar 30, 2024 -

Sterling McCall Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 27, 2024

Good customer service. Staff were very friendly. Both finance and sales answered all of my questions. More

by eyvp24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez and Brian Frank , Jason Weeks
Report | Print
Mar 29, 2024 -

Sterling McCall Ford responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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