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Sterling McCall Ford

Houston, TX

Overview
Reviews
4.7
380 Reviews
Call Dealership (281) 588-5000

6445 Southwest Freeway

Houston, TX

77074

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Showing 380 reviews

June 12, 2024

The Service department was awesome and love Jerry very attentive and understanding. Thank you so much. Excellent job More

by Ms Helton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry in the Service department
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Jun 13, 2024 -

Sterling McCall Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

June 09, 2024

My car had a check engine light on. David Nguyen was able to quickly diagnose the problem and was able to fix it so it would pass state inspection. More

by jayvasudevan77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Report | Print
Jun 10, 2024 -

Sterling McCall Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2024

Great customer service. Highly recommended. They really patient with all your questions and explanations all my concerns. More

by summershuang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iren
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Jun 05, 2024 -

Sterling McCall Ford responded

Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

June 02, 2024

The issue I had was resolved. Jerry was very nice and conveyed the issue to the shop correctly. More

by Pywilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Quick
Report | Print
Jun 03, 2024 -

Sterling McCall Ford responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 01, 2024

David and Aaron always provide excellent service when I have an issue with my vehicle. More

by lhastings069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Weeks
Report | Print
Jun 03, 2024 -

Sterling McCall Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2024

It all went great, no issues at all Nathan was great. Got me out the same day More

by cuevasreynaldo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Weeks
Report | Print
May 30, 2024 -

Sterling McCall Ford responded

Congratulations on your new vehicle! We're thrilled that Nathan provided you with a great sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 25, 2024

They found my problem quickly and was able to get it fixed. They were always available to answer my questions. More

by asoto713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee
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May 28, 2024 -

Sterling McCall Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 23, 2024

They were ressponsive toy request for service and state inspection. Their picup and return valets were timly and efficient working well with .the desk at my retirement facilty. More

by Sarah young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benent
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May 24, 2024 -

Sterling McCall Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 23, 2024

Easy to work with, found what I wanted at a price I thought was excellent. Sales people asked questions and found out what you wanted. Innovative in their thinking . Commented on both good and negative More

by andrewdow722
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lalo , Jason Weeks
Report | Print
May 25, 2024 -

Sterling McCall Ford responded

Thank you for sharing your positive experience! We're glad to hear that our sales team was easy to work with, attentive to your needs, and innovative in our approach. It's great to know that we provided honest feedback and found the perfect vehicle for you at an excellent price. We appreciate your trust and look forward to assisting you in the future. Enjoy your new vehicle!

May 19, 2024

Always attentive and helpful. They have a nice waiting area that looks clean and pleasing. More

by raymond-02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David , Jason Weeks
Report | Print
May 22, 2024 -

Sterling McCall Ford responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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