Sterling McCall Chevrolet

Good afternoon. I not so happy with my purchase. It’s been less than 30 days and already have so many issues with my truck I have a Toyota tundra 2018 and but, 1. C I not so happy with my purchase. It’s been less than 30 days and already have so many issues with my truck I have a Toyota tundra 2018 and but, 1. Catalytic Converter issue 2. Alarm system don’t work properly 3. Alignment cannot be fix because it had a collision before and they never fix it for the next costumer. The wheels lock was on contract and wasn’t even on the wheels. 5.keep complaining and communicating the issue with my sells man but the help that is provided is not working how I expected. I keep coming to this dealership every Friday for service. And I think the personnel don’t address all this issue before sell the truck. I understand is busy but is not a professional for the costumer lost a day every week on an issue that can be fix before. And I keep telling the issue to my sells man before I go upper management but I think they have to work on it. I need help because first I pay 4k on front and also a working single mom to keep back and forth every week to get something fix that is was there before I bought it. and I address it verbally but I keep getting ignored. Manager please help. I keep coming to Toyota dealership so they can tell me what wrong with my truck. I can’t drive my truck like this is not safe for me and my family because I have to go out of town for work and out state and that keeps bathers me. Please help More

Good customer service, responsive and quick turn around on the service. Over all good experience like always. on the service. Over all good experience like always. More

I was pleased with the communication and the addressing of my concerns. I also appreciated the wonderful customer service. of my concerns. I also appreciated the wonderful customer service. More

Justin Villarreal was excellent. We texted back and forth agreed on price. When I arrived paperwork was ready, car was detailed and ready to go. No hastle and a very pleasant experi We texted back and forth agreed on price. When I arrived paperwork was ready, car was detailed and ready to go. No hastle and a very pleasant experience. I really appriciate Justin for his help. Even though I was buying a used car he made me feel the same as if I was buying a Corvette. Thank you! More

I had an appointment at 10:30am just for an oil change. I didn't leave until almost 1:30pm took to long. I didn't leave until almost 1:30pm took to long. More

Kyle and his team are amazing. Car was fixed very quickly and had great communication throughout the process. Car was fixed very quickly and had great communication throughout the process. More

Friendly. Efficient. Knowledgeable. Helpful. Informative. Fair. Economical. Convenient. Honest. Clean. Wait Area. Coffee Station. Complimentary Carwash. Efficient. Knowledgeable. Helpful. Informative. Fair. Economical. Convenient. Honest. Clean. Wait Area. Coffee Station. Complimentary Carwash. More

I had to do the follow up the sales. People were rude. Finance guy was even worse. People were rude. Finance guy was even worse. More

Jaime Tovar ( service advisor) was great and very informative throughout the process of my repairs. 2022 Chevy Silverado. informative throughout the process of my repairs. 2022 Chevy Silverado. More

The sale process was fairly simple, And since I dealt with a trusted friend for the sale, . My issues are with the service department. Nearly four hours for an oil change & tire rotation. I had with a trusted friend for the sale, . My issues are with the service department. Nearly four hours for an oil change & tire rotation. I had a scheduled appointment but was told on arrival that they don't really follow appointments on saturdays - It's first come first surf. Why accept appointments then? When I picked up my car, I found that not only had my tires, not been recalibrated.After being rotated, But all the pressures were ridiculously low. Luckil, I hadn't left the dealer's lot and had to turn around to go back to the service department and have them get my tires to the proper inflation. Quality control on the service actions needs vast improvement. More