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Sterling McCall Chevrolet

Houston, TX

Overview
Reviews
Vehicles
4.2
849 Reviews
Call Dealership (281) 397-8600

17800 North Freeway

Houston, TX

77090

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Showing 849 reviews

January 24, 2025

Friendly professional a pleasure to deal with. Had a couple of hiccups but all was looked after to everyone’s satisfaction More

by Ccbull57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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January 21, 2025

I’ve never experienced such bad service like I experienced in the service department . The service representative was not experienced in customer service in my opinion More

by Mario Rubio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Garcia
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Jan 22, 2025 -

Sterling McCall Chevrolet responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Tim Harless General Manager tharless@Sterlingmccallchevy.com

January 21, 2025

The dealership was nice and everyone there was helpful and friendly. All my questions were answered. More

by Bsalmon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint
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Jan 22, 2025 -

Sterling McCall Chevrolet responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

January 16, 2025

Was very expensive so i hope the work done was profesional but Ben helped so much and went the extra mile to help me during a very stressful situation, I am very greatfull. More

by Jaime Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Jan 18, 2025 -

Sterling McCall Chevrolet responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Tim Harless General Manager tharless@SterlingMcCallChevy.com

January 16, 2025

Given a Big Shout to Sam in Sales and Eugene in Finance, These Gentlemen took very good care of My Wife and I when we Purchased our Silverado from start to finish with the purchase. Eugene was very More

by southernfried
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam in sales and Eugene in finance
Report | Print
Jan 22, 2025 -

Sterling McCall Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 15, 2025

Great customer service. Sales man was patient and helped me find right car for myself More

by jdircio18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP
Report | Print
Jan 16, 2025 -

Sterling McCall Chevrolet responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 14, 2025

Very satisfied with Mr JP Passos, He did a great job. I was shopping cars and after 4 dealers He was the saleman I was satisfied and bought my first Chevy More

by maria.markus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP Passos
Report | Print
Jan 16, 2025 -

Sterling McCall Chevrolet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

January 14, 2025

It was the best service I ever had from this dealership thanks Brad Lafferty I give you five stars More

by Undra Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Lafferty
Report | Print
Jan 16, 2025 -

Sterling McCall Chevrolet responded

Hi Undra, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 14, 2025

Parts and accessories were missing from the vehicle purchased and dealership did not assist with replacing More

by cesmeraldae79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Theo
Report | Print
Jan 16, 2025 -

Sterling McCall Chevrolet responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Patrick Duffer General Sales Manager pduffer@sterlingmccallchevy.com

January 09, 2025

John was excellent. Friendly professional prompt service. My first time, I will be back. Truly felt like person not a number More

by sand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilhan
Report | Print
Jan 10, 2025 -

Sterling McCall Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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