Back

Sterling McCall Chevrolet

Houston, TX

4.2
813 Reviews

17800 North Freeway

Houston, TX

77090

Directions

By Type

Showing 813 reviews

December 17, 2024

Went in for an oil change, was given quick and excellent service. There was outstanding communication during the entire process about what was going on and wait times. I definitely will return. More

by edward.dogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valeria Lex
Dec 20, 2024 -

Sterling McCall Chevrolet responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2024

My Service Advisor Valerie was very helpful and kept me informed the whole way. Thanks More

by shu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie Lex
Dec 16, 2024 -

Sterling McCall Chevrolet responded

Hello, we're happy you found Valerie to be so supportive during your experience here at Sterling McCall Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 13, 2024

Happy with the service and the staff was very helpful from the Tim I got in there to the moment I left. Customer service staff paid attention to detail. More

by Mauricewarnell2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syquoia
Dec 15, 2024 -

Sterling McCall Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 13, 2024

Ninnet was great in greeting us and quick to service our vehicle and had it ready the same day More

by Mquintanilla81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ninnet
Dec 15, 2024 -

Sterling McCall Chevrolet responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

December 08, 2024

The service was horrible! Had to wait six hours to get a battery replaced! Also charged me a core charge for a battery that they took out of my truck and kept More

by dtalexander70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Asim Khan
Dec 12, 2024 -

Sterling McCall Chevrolet responded

dtalexander70, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Tim Harless General Manager tharless@SterlingMcCallChevy.com

December 07, 2024

Service advisor was terrible! I asked for the price of a tpms before the work was done and she gave me the price of one at check out 5 hours later. Paid for a tire rotation and d More

by louisiananinja82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandra olivera
Dec 12, 2024 -

Sterling McCall Chevrolet responded

louisiananinja82, Thank you for bringing this to our attention. We apologize for any inconvenience caused by this service experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Tim Harless General Manager tharless@SterlingMcCallChevy.com

December 07, 2024

I have dealt with this dealership for years, and I'm very satisfied with the treatment I have received every time I have visited. More

by avalanche1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SYQUOIA SPIKES (SERVICE)
Dec 12, 2024 -

Sterling McCall Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2024

My experience in the service department was exceptional. The service representative who assisted me with my regular maintenance needs went to Great length to detail all the service options and answered all More

by cne1366
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department was awesome!!
Dec 03, 2024 -

Sterling McCall Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2024

Did a fantastic job today, had my oil changed, and tires rotated. While it was in they recommended a brake flush and rear differential fluid fluid change. Just bought this truck used 10,000 miles ago, and f More

by swoape.michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Perez
Dec 03, 2024 -

Sterling McCall Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2024

Service was great, it was quick and fast. Enjoyed my wait time and got a good understanding of everything. More

by joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie
Dec 02, 2024 -

Sterling McCall Chevrolet responded

Hi Joseph, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

...
8
...