
Sterling McCall Chevrolet
Houston, TX
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Went in for an oil change, was given quick and excellent service. There was outstanding communication during the entire process about what was going on and wait times. I definitely will return. service. There was outstanding communication during the entire process about what was going on and wait times. I definitely will return. More
Happy with the service and the staff was very helpful from the Tim I got in there to the moment I left. Customer service staff paid attention to detail. from the Tim I got in there to the moment I left. Customer service staff paid attention to detail. More
The service was horrible! Had to wait six hours to get a battery replaced! Also charged me a core charge for a battery that they took out of my truck and kept Had to wait six hours to get a battery replaced! Also charged me a core charge for a battery that they took out of my truck and kept More
Service advisor was terrible! I asked for the price of a tpms before the work was done and she gave me the price of one at check out 5 hours later. Paid for a tire rotation and d I asked for the price of a tpms before the work was done and she gave me the price of one at check out 5 hours later. Paid for a tire rotation and didn't get the rotation. Car showed up without front rim cap. All my tpms sensors not showing tire pressure when they were working before I bought it in. More
My experience in the service department was exceptional. The service representative who assisted me with my regular maintenance needs went to Great length to detail all the service options and answered all The service representative who assisted me with my regular maintenance needs went to Great length to detail all the service options and answered all my questions about which services my vehicle would need and when. I think the customer care and the service department was way above and beyond average I felt very secure that I was getting an exceptional deal and very good information and when the service was completed I was provided with a very detailed and lengthy report about the condition of my vehicle and which service and maintenance were recommended and an exact price for each service. I am very very happy with my experience at this dealerships service department today!! Would highly recommend for all Chevrolet owners More
Did a fantastic job today, had my oil changed, and tires rotated. While it was in they recommended a brake flush and rear differential fluid fluid change. Just bought this truck used 10,000 miles ago, and f rotated. While it was in they recommended a brake flush and rear differential fluid fluid change. Just bought this truck used 10,000 miles ago, and figured it’s worth the peace of mind knowing it’s been serviced. More