Sterling McCall Chevrolet

Worst service dept ever Apparently brakes separate at 15k miles on a new Silverado. Had to get GM corp involved. Worst service dept I've ever delt with. Incompetent and Apparently brakes separate at 15k miles on a new Silverado. Had to get GM corp involved. Worst service dept I've ever delt with. Incompetent and out to only make a buck on something GM couldn't believe they hadn't covered. More

Poor customer services I went in looking for a new car. The showed me one car a demo car to be exact. I asked about another car they just brushed me off like it was nothin! I went in looking for a new car. The showed me one car a demo car to be exact. I asked about another car they just brushed me off like it was nothin! They didn't try to give me the car I asked about or wanted!! No test drive ,they just wanted that car sold if u ask me!! The finance manager Sal Watson has poor customer service skills he is very rude n arrogant as xxxx!! I barely even seen my saleman so he was no help at all!! I don't like my car at all, I'm so unhappy I was just in need of a car so I got it,after looking for a car for days n stressed out they made it no better! Plus Mr. Sal Watson was presurring me into making da deal are it wasn't Goin to be a deal at all!! He had my friend put out because my friend works in the business so he know how the car business works n was helping me with Getting a good deal n Mr. Watson don't like it. Plus they will get wAtever they can out of you if u don't know the business!! It's all about the money because they didn't even try to satisfy me or my needs at all!! ?????? I'm just so unhappy!!! I just wanted a Malibu LT with dark seats I don't get neither!!! Smh More

Buying and Trading in made easy! I would definitely send my friends, family and anybody looking for a car to your dealership and to the salesman, Luis Corona. He helped me so much wit I would definitely send my friends, family and anybody looking for a car to your dealership and to the salesman, Luis Corona. He helped me so much with the car trading and buying. I actually wasn't planning on buying that night, but he made it so easy, and again, was so helpful, that it only made sense to go ahead and close the deal - the sooner, the better...in with the new and out with the old. THANK YOU!! More

Chevrolet 1999 Service Robin Tichenor did a fantastic job. The car was completely checked and some repairs recommended. I only chose some which were important. I paid ex Robin Tichenor did a fantastic job. The car was completely checked and some repairs recommended. I only chose some which were important. I paid exactly what was estimated with no surprises. While the car was in the shop Munday Chevrolet provided a complementary loaner car! More

POOR CUSTOMER SERVICE After buying a 2014 truck, signed contract and all. Seat was broken took it to get fixed had to drop it off. 3 days later still no word on the truck, After buying a 2014 truck, signed contract and all. Seat was broken took it to get fixed had to drop it off. 3 days later still no word on the truck, service writer kept going to voicemail. finally demanded to speak to anybody on the status of our truck, surprise it was done and just sitting there. A week later they called to ask for my fiance's information because they wanted to get a "better" loan qualification for us. One week with no word goes by. Call them back and find out the financing "FELL THRU". Drive up there to speak to finance, get shoved into internet sales guy's office. Finally left not really know what was going on, why our loan still wasn't approved and not knowing the status of our vehicle. HORRIBLE CUSTOMER SERVICE... CUSTOMER IS NOT FIRST AT THIS DEALERSHIP. More

Best car purchase I purchased a 2015 malibu 1lt , the service I received was great, my brother recommend me his sales person, Tyrone Mayo, he said he was a great salesm I purchased a 2015 malibu 1lt , the service I received was great, my brother recommend me his sales person, Tyrone Mayo, he said he was a great salesman. I was a little scared to purchase a vehicle , since my first car purchase was a nightmare from xxxx, Mr.Mayo was very helpful and knowledgeable about the vehicles I was interested in, he showed me how a car purchase SHOULD be. Mr.Mayo stayed passed his work hours (10:30 pm on a saturday!) to ensure my deal was made as promised and that I was completely satisfied with the purchase. More

Great Sales and Finance Team! I just purchased my new Colorado LT. Great salesman, finance folks got me an awesome interests rate! I will definitely buy my vehicles from this locat I just purchased my new Colorado LT. Great salesman, finance folks got me an awesome interests rate! I will definitely buy my vehicles from this location in the future. More

Just an Awesome Experience John Pieper is the "GoTo" Man I and my family are very ecstatic & happy to have bought our 2015 Chevy Equinox LS from Munday Chevrolet Dealership. I worked with John Pieper, our sa I and my family are very ecstatic & happy to have bought our 2015 Chevy Equinox LS from Munday Chevrolet Dealership. I worked with John Pieper, our salesman at Munday Chevrolet. John has been very upfront about everything from Pricing to features available on our 2015 Chevrolet Equinox LS. Overall the help and service made available by John Pieper and management at Munday Chevrolet has been awesome. i had my doubts about the availability of a particular Equinox color and also financing through Munday Chevrolet,but after meeting with John Pieper he made me feel at home and very comfortable. i never believed I could actually be able to get rid of my 2003 Honda civic but John and Chris the sales manager made it possible. They took very good care of my needs including working on making sure my Air Check texas voucher was eligible and properly applied to the pricing of my car.They also financed my Chevy Equinox at very competitive rates and the finance Manager even agreed to pulling just one credit bureau instead of other dealerships pulling all three credit bureaus. It was a humbling experience, I felt very relaxed and at home at my Munday Chevrolet dealership.If you want to experience real awesomeness than i strongly recommend you check out Munday Chevrolet. I left this dealership feeling awesome and happy. John is a very good man, very helpful and will go the extra mile if necessary to make your car purchase nothing less than an awesome experience. More

horrible Horrible service. Long waiting time, they lost my key, my car was there for over 4 days to get the AC fixed when I picked it up it was still not wor Horrible service. Long waiting time, they lost my key, my car was there for over 4 days to get the AC fixed when I picked it up it was still not working and of course tje techs where already gone, so I had to take it back the next day. Not to mention they didn't work on my car for 2 days because according to them they did not have an approval, but didn't bother to call me, oh and by the way they did have rhw approval I had a proved it on Friday when I dropped it off! Horrible place and expensive! More

You could waste your life away waiting. We recently bought a vehicle at Munday. We were there for hours trying to seal the deal ... No surprise there I guess, you gotta play the game but 5 h We recently bought a vehicle at Munday. We were there for hours trying to seal the deal ... No surprise there I guess, you gotta play the game but 5 hours? It was like they were trying to wear us down as most of that time we were just left sitting there. I felt sorry for our salesman, who appeared very green and kept apologizing because his English wasn't so good. A few weeks later we received a call from our salesman telling us to bring our vehicle in, they needed to inspect it again. Apparently this was due to the new registration laws. My husband called and our salesman told him it would probably take a couple of hours. My husband told them he didn't have two hours to wait and they said he could leave it there and they would give him a loaner to drive. Once he got to the dealership however, he was told by the service writer they could get right on it. After waiting for 2-1/2 hours he left the waiting room area to see if he could see our vehicle. This is when he ran into the service writer who looked surprised to see him. My husband is too kind ... I would have blown a gasket! The service writer only made eye contact and disappeared. A few minutes later the service writer reappeared and said that there was a problem .... Get this ...apparently everyone that does the inspections had left for the day. No more mister nice guy .... My husband explained that he had been waiting for 2-1/2 hours for something that should take 1/2 an hour and it was apparent that he had simply been forgotten about. In the end they actually stopped a guy from leaving, and he was able to inspect our vehicle which took all of 20 minutes. The inept customer service continued when my husband was waiting to check out and get his keys. He was told by the desk clerk someone would bring his vehicle around and she hung his keys on a hook waiting for yet another person to bring around a vehicle that was already sitting just out the door. The service department at Monday doesn't have a clue, my husband was invisible the entire time he was waiting. There are too many other dealerships around to settle for being treated as if your business and your time don't matter. Never again! More