Sterling McCall Chevrolet

DOO NOT USE THIS CAR LOT I bought my car on the used car lot side 09/2016, I been calling my slaeman telling something was wrong ( he didn't offer me exteneded warranty).. whe I bought my car on the used car lot side 09/2016, I been calling my slaeman telling something was wrong ( he didn't offer me exteneded warranty).. when I first called him bout car ( which was after 2 months) he ask did I get the exteneded warranty I said no you didn't off it , he said that he DID NOT OFFER casue he didn't think I could afford, I went off asking who are you to make that assumption..... then I hung up with him.... 5 dyas later my car wouldn't crank or keep a charge.... One day I charged the car the best I could and I dropped it of..... 4 dyas later he said that the car was ready it was the battery......ALL IM SAY THE CAR KEPT DOING THE SAME THING AFTERWARDS.....the antilock brake and power sterring lights come on and the car cut off and I will have to coast to stop.....again the same thing that was happening when I first started calling him ...................now reason im putting this review is to show what happened now.......2 SUNDAYS AGO ON MY WAY FROM WARTON TX, MY CAR DID THEY EXACT SAME STUFF ......THIS TIME WOULDNT KEEP CHARGE NUTHN..I WAS STRNANDED 75 MILES FROM HOME FOR 3 1/2 HOURS.... MY TOW WAS 380.00... AND MY CAR NOTE WAS DUE 3 DAYS LATER AND TEH INSURANCE..... THE SALESMAN SAY COME UP HERE SATURDAY IM TRADE U OUTT CAR.... I SAID ARE YOU SURE I DONT HAVE TIME FOR ANY GAMES...... HE YES NO PROBLEM .....I GET THERE, HE HAD ME GO PICK CAR OUT ETC....AFTER DOING ALL THIS PEPER WORK AGAIN AND RUNNING INQUIRUIES ON MY D***** CREDIT THAT I AM CURRENTLY HAVE PREPARED HE WANTE DME TO CALL THE SRVICICE DEPT. SAME LOT ...AND FIND COSET OF MY REPAIR...IN MY HEAD IM LIEK WHY HE HADNT ALREADY DID THAT ... WHY DO I ... BEING A SALES MAN THAT BOUT HIS CUSTOMERS HE PUT ME IN A LEMON HE SHOULD FOLLOWED UP WUTH TEH SERVICE MAN.......AGAIN THIIS THE SAME LOT ...... WELL AFTER HE GET OFF THE PHONE WITH THE SERVICE MY TOTAL 2400.00 TO GET MY CAR FIXED THAT HAVENT HAD 6 MONTHS, AND I CALLED THIS MAN 2 MONTHS INTOP CONTRACT BOUT THIS CAR........ HE TELL ME HE CANT PUT ME IN A USED CARE CUZ HE GOTTA USED THE REBATE ON A 2017 TO COVERE THAT 2400.00 FOR THE REPAIR OF MY CAR... IN MY HEAD IM LIKE OMG MY NOTE BOUT TO BE EXTREMLY HIHGH HE WALK AWY AND COME BACK AND SAY ALL I COULD GET WAS A 2017 CRUZ AND MY NOTE WOULD BE 565.00 ( WHICH WOULD DOUBLING MY CURRENT NOTE) AND HE HAD NERVES SAY CAN I PUT 500-1000 DOWN...... I SAID I DONT HAVE SUCKA WRITTEN ON MY FOREHEAD..... I WALKED AWAY AND STARTED CRYING..... I WALKED UP TO HIM SAY WELL HOW IM GET A LOANER...HE TELL ME HE CANT TAKE CARE OF THAT ..I GTTA GO TALK TO SERVICE .... AL IM SAY IS A SALSMEN IN THE NEW CAR SIDE HELPPPPPPPPED ME GET A LOANER ( CUZ I HAVE BEEN STRNADED FOR A WEEK) THEY ASK ME WHY MY SLAESMAN DIDNT HELP ME , I SAY HE SAY HE AINT GOT ANYTHING TO DO WITH IT .....BUT AGAIN HE THE ONE PUT ME IN THSI CAR...IT WASNT THE CAR I HAD EVEN PICKED OUT ORIGINALLY .... IF ANYONE HAS QUESTIONS ON WHO THIS SALESMAN IS OR ANYTHING ... CLAL ME AT 832-453-9063 More

James cole matched me with the car of my dreams Everyone was super friendly from the time i walked through the door james cole was awesome getting me in the car i wanted and very patient! Everyone was super friendly from the time i walked through the door james cole was awesome getting me in the car i wanted and very patient! More

Terrible I had my oil and brake fluid changed and they dented the hood of my Tahoe Also stained my door panel and carpet with grease and oil. Car was filthy I had my oil and brake fluid changed and they dented the hood of my Tahoe Also stained my door panel and carpet with grease and oil. Car was filthy when I picked it up. Said they won't repair dent. Terrible service and not careful with your vehicle. I bought several cars at this dealership but never again. SERIOUSLY STAY AWAY More

Wonderful Experience Mr. Kawar and Mr. saleem are awesome. I had an amazing experience. Mr. Kawar done a fantastic job and everything he could do to help me find the best Mr. Kawar and Mr. saleem are awesome. I had an amazing experience. Mr. Kawar done a fantastic job and everything he could do to help me find the best vehicle. I am extremely satisfied and wouldn't change for anything. Mr. Kawar was very patient and knowledgeable. I was able to get all my questions answered. Keep up the hard work. Looking forward to purchasing another vehicle in the near future. More

Hiding manufacturer incentives from customers Be careful dealing with this company, do not hesitate to ask for every single incentive from manufacturer because they will hide from you and then the Be careful dealing with this company, do not hesitate to ask for every single incentive from manufacturer because they will hide from you and then they will apply it on their benefit. More

They were great...at first. My situation was pretty unique so I honestly didn't expect to leave with a new vehicle. After purchasing my 2016 Malibu, I haven't been able to reach My situation was pretty unique so I honestly didn't expect to leave with a new vehicle. After purchasing my 2016 Malibu, I haven't been able to reach the salesman that helped me. My old loan is still not paid off and it's been almost three weeks and the wrong utility mat (that i purchased) was placed in the trunk of my car. I've left several messages and haven't been able to reach someone. It's disheartening to be treated so well initially and disregarded after the purchase. The finance team was great to work with so I have no complaints there. Hopefully this issue will get resolved soon. More

Outstanding and straight forward Wonderful how Ryan and the dealership reacted to my texts and internet emails. Would recommend shopping here to anyone. They had one of the few Bench Wonderful how Ryan and the dealership reacted to my texts and internet emails. Would recommend shopping here to anyone. They had one of the few Bench seat Suburbans left in the state of Texas with a great discount and matched the price in San Antonio to save me 3 hours of drive time. I love the upgrades on the vehicle without the sunroof. More

wonderful I was very hesitant to try any dealership given my credit history and i had a repo, but i needed a car after giving mine to my daughter. I tried a cou I was very hesitant to try any dealership given my credit history and i had a repo, but i needed a car after giving mine to my daughter. I tried a couple that promised the deal was going to happen and was actually turned down. My uncle told me he had a guy at Munday that will work with me and make it happen, i say yea ok. Well all i am going to say is Go see Larry Brown in the preowned department, he will get you done and done right and if he see an issue he will let you know what it is and what can be done to get the vehicle. He is a very pleasant sales man, makes the entire experience easy. I am very satisfied with my deal and i strongly recommend him for your car buying experience. Tell him Alicia recommended him... More

Winshield Gouge I just had my new Tahoe worked on here a few days ago. They put a big gouge in my windshield while replacing the windshield wipers and now are saying I just had my new Tahoe worked on here a few days ago. They put a big gouge in my windshield while replacing the windshield wipers and now are saying they will not fix it. This is unacceptable and very poor service. More

Great Dealership Extremely focused on customer satisfaction; from the Sales Reps to the General Manager. This buying experience was enjoyable and truly pleasant along Extremely focused on customer satisfaction; from the Sales Reps to the General Manager. This buying experience was enjoyable and truly pleasant along with receiving a great deal. More