Sterling McCall Chevrolet

MY BUYING EXPERIENCE AT MUNDAY WAS POSITIVE OVERALL. I WILL GIVE MUNDAY AN OPPORTUNITY FOR ANY FUTURE PURCHASES. I WAS DISAPPOINTED THAT OUR 2012 TRAVERSE DID NOT HAVE FLOOR MATS. THE SALESMAN DAYNE SAI WILL GIVE MUNDAY AN OPPORTUNITY FOR ANY FUTURE PURCHASES. I WAS DISAPPOINTED THAT OUR 2012 TRAVERSE DID NOT HAVE FLOOR MATS. THE SALESMAN DAYNE SAID THEY WERE ON BACK ORDER AND IT WILL BE A WEEK. IT HAS BEEN TWO WEEKS AND NO PHONE CALLS. I HAVE LEFT TWO MESSAGES FOR MY SALESMAN AND NO RETURN CALL. I WAS SENT AN E-MAIL BY ANOTHER PERSON BUT NO RESPONSE TO MY FLOORMAT QUERY. THE DEALER WANTS TO PUSH THE SURVEY THING AND THAT THEY DID AN EXCELLENT JOB, BUT; CAN'T GIVE THEM THAT SO FAR. More

This dealership was amazing. We never felt pushed to buy anything, and they really helped us with our cituation. The entire staff was willing to help us and did everything they could to get in to what we w anything, and they really helped us with our cituation. The entire staff was willing to help us and did everything they could to get in to what we wanted. Ernest was amazing and extremely helpful, he went above and beyond. Will continue to purchase cars from Munday chevy and definately recommend this dealership! More

Purchased my 3rd car from Munday...will be the last. I traded my car in on a pre-owned Camaro. Told that day what my payment was going be. Then was called and told it was higher. I couldnt find another th traded my car in on a pre-owned Camaro. Told that day what my payment was going be. Then was called and told it was higher. I couldnt find another that wanted so I asked for my trade back...which they sold. Now they had no choice other than giving me my Camaro at the payments we originally agreed on. Now, almost 30 days later I get a call from the bank on my trade saying that my trade in wasn't paid off and in less than a week from now they would mark my credit has over 30 days. Called and they assured me it would be paid on time. Don't believe a word they say, so i am going to pay the payment on my trade and m new car. Now...I'm at the dealership getting an $88.00 oil change that I am paying for because they didn't prep. the car before I bought it...matter of fact I paid $50.00 to get the car detailed the day I bought it. To be fair my salesman did have the car cleaned and have my windshield replaced 3 weeks later but that was agreed to when I bought it. I'm angry that I'm paying for service on a car before my first payment is even due. I just feel beaten down and betrayed. I guess being loyal doesn't mean that much to them. More

My initial visit to the dealership turned out to be a very negative experience. Had I not been dealing with a major health issue at the time and on strong pain meducation which clouded my normal cautiou very negative experience. Had I not been dealing with a major health issue at the time and on strong pain meducation which clouded my normal cautious nature and reluctance to make such a major and costly decision I would have walked out several times during the negotions with the salesman, Burke. I have to say this for him- he is persistent. And I really did think I wanted an Equinox. Problem was and still is, he did not seem to know much more about the vehicle than I did. After signing the contract with my foggy mind and having been hammered by this person for over two hours we went to introduce me to my new car (or is it a truck?? I really do not know. I was shocked when I got the license plates and they were for a truck). The introduction to my new very high tech vehicle began with the following statement by the salesman who had all the time in the world until he got my money "I am going to have to rush through this because they are calling me to come back inside". I did not realize the significance of that until I tried to drive off. I did not even know how to get out of the lot, the air conditioner was on full-blast, the heated seats were very hot as was the outside temperature, and I knew how to operate none of it. I realize that I am to blame for not being prepared to make such a purchase at that time and have wished numerous times that I could undo the whole thing. I have been purchasing autos since I was 17. I kept my last vehicle for over 10 years, loved it and wish I had it back instead of this car/truck, but since that cannot happen I will hopefully learn to like the Equinox. Or at least to live with it since I really overpaid for the thing. Anyway, I have had subsequent contact with others at your dealership who were very nice, knowledgable, and helpful. Scott Mongonia took care of an auto body problem for me, which was serious in my estimation and required you all keeping my vehicle for several days. He was wonderful and changed my whole attitude about the situation and the dealership. He is professional, caring, knowledgable, and gets done exactly what is needed and what he promises. when I came to pick up my Equinox he put me in the care of another person who is also a major asset to your business, Josue (can't find his card nor remember his last name). Josue spent over an hour going over all the technical stuff with which this LTZ is equipped. He also told me to call him with other questions or help I needed at any time. I left the lot that day feeling like things were going to be alright and that there are knowledgable and caring people at Munday that I will be able to call on when my vehicle needs attention in the future. More

Carl was very easy to work with and listened to what I was wanting and never tried to push me into something that I didnt want. I was very pleased with how i was treated and will by many more cars from Mu was wanting and never tried to push me into something that I didnt want. I was very pleased with how i was treated and will by many more cars from Munday Chevy. I want to thanks Munday for such a great staff. More

The car dealer had the nicest staff and is the on;y one I would recommend out if the 3 new car dealers I have purchaced from in the last 5 years. I felt they offered a good price and a fair trade in. This would recommend out if the 3 new car dealers I have purchaced from in the last 5 years. I felt they offered a good price and a fair trade in. This is also the first car dealer I have purchaced an extended warrenty from. More

Burke Showed us around the dealership and let us test drive the 3 vehicles we were interested in. We left and visited a Buick dealer and test drove their vehicle and decided the Chevrolet Equinox was the drive the 3 vehicles we were interested in. We left and visited a Buick dealer and test drove their vehicle and decided the Chevrolet Equinox was the best deal for us. We went back to Munday Chevrolet and Burke had left for lunch and Bob assisted us. My wife and I were completely satisfied with the dealership and staff. More

This has to be the very best Dealership that I have ever used. Friendly, courteous and willing to work with the customer to get the best Deal. Goes the extra mile and makes the customer feel that they are used. Friendly, courteous and willing to work with the customer to get the best Deal. Goes the extra mile and makes the customer feel that they are Number 1. I have used other Chevolet, Ford and Lincoln Dealers, and this group exeeds them by a mile. I would reommend this Dealership and employee's to anyone who is serious about buying a car. They listen to you and try their best to get what you want for the best price possible. I can't say enough about them, especially Keith Moor. This was my first experience at buying on line and will not be my last. Outstanding, pretty much sums it up. I went into this sale expecting the worst and wound up getting the best deal I could ask for. More

From the get go Mr. Navarro was very pleasant and eager to help us find the truck we loved. He went above and beyond to please me and my husband. I feel that he found me a good deal and was geniune in his to help us find the truck we loved. He went above and beyond to please me and my husband. I feel that he found me a good deal and was geniune in his behavior to make us feel happy and satisfied with our purchase. He made follow up calls and bargained for me back and forth till we got the truck we wanted at the price we wanted. I was very happy with him and appreciated all his work. Now when we got to our finance manager John Ivanic, well let me just tell you what a pleasure it was to deal with him again!! We did our paperwork with him in 11/2010 when we purchased or preowned 2009 Tahoe there. So it was like seeing an old friend. Again he made us feel welcomed and helped us achieve the best deal possible for us. He encouraged us to buy the GAP ins and overall was very helpful. When we got to the point of our orientation for our new truck with Josue Moreno, that also was a very nice experience. We learned alot and was very informative. He also was very nice and answered all our questions and made sure we left happy and satisfied with our purchase. We are very pleased with Munday and will continue to go there for future purchases because your staff truley is the best at what they do!! More

Josh Moreno is an outstanding sales professional. He treated my wife and myself like VIP's, with his courteous, cheery, and efficient conduct. His knowledge about his products is very impressive and he treated my wife and myself like VIP's, with his courteous, cheery, and efficient conduct. His knowledge about his products is very impressive and he clearly answered all the questions that we had. We did not feel one iota of sales pressure from Josh. I am 68 years old and I can honestly say that this is the most satisfying and pleasant vehicle purchase experience I've had, ever. Usually, finding, selecting and purchasing a vehicle is quite a tedious and time consuming process, an event I find necessary, but something I don't enjoy or find pleasant. Thanks, to Josh Moreno,the time we spent at Munday dealership turned out to be a very satisfying and pleasant experience. Two of his colleagues there are to be commended also. Mark Ake, the Finance Manager/Officer, and Genna Harris, Customer Service Director. Part of the buying process that I really don't look forward to are the paperwork process and customer service "orientation". Mark's efficiency in doing the financing and other paperwork is most impressive which made it seemed like a breeze. Usually, at this stage of the buying process, I would be quite exhausted and ready to call it a day, and I believe my wife shared this feeling with me over the many years of purchasing vehicles but Mark went through the "tons" of paperwork required, in such a courteous, cheery,and friendly way that I found myself actually enjoying the time I spent in his office. Genna's courteous, cheery, genial, and efficient way of explaining information, that my wife and I needed to know, was most pleasant and she even went out of her way to take us to the shop manager about an appointment for an oil change which I appreciated very much, but I really didn't need this free service. Thank you, Munday Chevrolet, you made our day because of your outstanding employees! We will buy our next vehicle from you again. P.S. Forgot to tell you that my son, who is in the U.S. Army Infantry, and his wife, bought two vehicles from your dealership about a couple of years ago and highly recommended Munday Chevrolet to us, which is why we went there in 2009 and bought a Silverado pick up truck. We just traded that one in for the 2011 Silverado pick up truck we bought from Josh Moreno. More