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Sterling McCall Chevrolet

Houston, TX

4.1
733 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 733 reviews

September 18, 2024

Mr. Jimmie, was a great, and help us out good. I would like to give him more than a 10!!! Thanks Jimmie More

by sandra.diles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Johnson
Sep 21, 2024 -

Sterling McCall Chevrolet responded

Hello Sandra, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2024

The only reason I gave them 4 stars is because when you pull in and they are not that busy no one comes out to help you. I sat in my car 15 minutes before one of the young men from the shop walked up to my More

by dlhill02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sequoia Spikes
Sep 20, 2024 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I apologize for the inconvenience you experienced with the service process and the lack of prompt assistance when you arrived. This is not the standard we aim to uphold, and I appreciate you highlighting this issue. I would like the opportunity to address your concerns and improve our service. Please contact me directly so we can discuss this further. I look forward to speaking with you and working to enhance your experience. Tim Harless General Manager tharless@SterlingMcCallChevy.com

September 14, 2024

I’ve been going to this dealership for over two years now. I mostly come because since I own a Chevy and since they are a Chevy dealership, would specialize in servicing a Chevy. How naive was I. I broug More

by muziqforlife30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Asim
Sep 21, 2024 -

Sterling McCall Chevrolet responded

muziqforlife30, Thank you for bringing the AC issue to our attention and we apologize for any inconvenience caused by our services. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Kind Regards, Tim Harless General Manager tharless@SterlingMcCallChevy.com

September 13, 2024

I have been going to Chevy dealerships that was backed up bit I really needed my car. Sterling dealership worked with me to get me out same day. Nina and Lisa I think we're their names really helped me out a More

by claudia fobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina and Lisa
Sep 15, 2024 -

Sterling McCall Chevrolet responded

Hello Claudia, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2024

Service was excellent and service consultants very knowledgeable. Would recommend Sterling McCall to anyone need quality service More

by gxpmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syquoia
Sep 15, 2024 -

Sterling McCall Chevrolet responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

September 12, 2024

I received good service today! Thanks for your updates and assistance throughout my visit until my vehicle was returned! More

by Allen Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 15, 2024 -

Sterling McCall Chevrolet responded

Hi Allen, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 11, 2024

Service was good. Found what I wanted and transaction went smoothly. No problems with purchase. More

by erlened
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Flores
Sep 13, 2024 -

Sterling McCall Chevrolet responded

Hi, we're so happy we were able to help you out! We look forward to your next visit! Take care!

September 09, 2024

Ben is a great customer service rep. He took care of everything and communicated well! More

by sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Hall
Sep 13, 2024 -

Sterling McCall Chevrolet responded

Thank you Sam for taking the time to let us know how we did. We hope you have a great day!

September 07, 2024

My salesmanwas so awesome. He made the best out all my time. Something I appreciate. More

by iamjoy504
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac
Sep 09, 2024 -

Sterling McCall Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 07, 2024

Had an appointment at 0800 for an oil change and tire rotation. I finally got to leave the dealership at 1040. This is me second service and the first one was almost two hours. More

by markross74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 09, 2024 -

Sterling McCall Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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