
Sterling McCall Chevrolet
Houston, TX
Filter Reviews by Keyword
By Type
Showing 858 reviews
A terrible experience Found a car to buy online. Made an offer.....”I will talk to my manager and call you back” four hours later, no call. I called and spoke to an apparen Found a car to buy online. Made an offer.....”I will talk to my manager and call you back” four hours later, no call. I called and spoke to an apparent manager who told me that the car wasn’t available, it was sent to auction and that they are so busy the website is days behind. Then when I asked if it could be recalled from the auction, I was told, the dealership is losing too much money on the car and my offer would just make it worse ....I guess a car going to auction is better. A week later the car is still on their website....surprise, it’s available again. I offered to pay the price advertised, gave the salesman the details for the buyers order and was told I would hear from the finance department in 30 minutes or so, depending on how busy they are. Hours past and then I learned the salesman took the buyers order to “the tower” and they added $2,000.00 to the advertised price because they were losing money on the deal. Then they showed the car to another customer.....So I learned that offering to pay the advertised price is not good enough More
My experience today with Tim was outstanding When i arrived at my scheduled appointment time and had to wait for my advisor, I thought I would not have a good experience. But once I met Tim it be When i arrived at my scheduled appointment time and had to wait for my advisor, I thought I would not have a good experience. But once I met Tim it became pleasant. Tim was very kind and engaging. He listened to what I requested and didn't try to sell me anything else. There needs to be more Tim's in the workplace. More
excellent service and great explanation of work done - writer was prompt when i arrived and repairs was reasonable- and my car was washed- and was provided with a loan and great explanation of work done - writer was prompt when i arrived and repairs was reasonable- and my car was washed- and was provided with a loaner - unbelievable - thanks More
GREAT SERVICE REP Robin was awesome, will call on him again. I will recommend him to all my friends and family. Thats all i want to right. Goodbye Robin was awesome, will call on him again. I will recommend him to all my friends and family. Thats all i want to right. Goodbye More
Great experience Bought my third vehicle from Munday Chevrolet and had another great experience with my sales person, Dami. He was well versed in all the features of t Bought my third vehicle from Munday Chevrolet and had another great experience with my sales person, Dami. He was well versed in all the features of the Suburban and made the whole sales experience very easy and quick. I would definitely recommend that you should request Dami! More
bad service took vett in for recall and service bulletin work. after pick up front of hood out of alignment. per service tech and his manager they did not open ho took vett in for recall and service bulletin work. after pick up front of hood out of alignment. per service tech and his manager they did not open hood for work. this is totally false, there was no way to complete this work and multi point inspection without opening hood. they refused to take responsibility. if hood not opened was charged for work not performed. considering reporting to texas ag office More
Great service from the whole team Thank you derek and pleasant for making our car buying process of 2 new cars after the flood quick simple and worthy. Y’all at munday have an amazing Thank you derek and pleasant for making our car buying process of 2 new cars after the flood quick simple and worthy. Y’all at munday have an amazing group of members. We did not feel pressured at all. And I will continue to refer people. Love y’all. More
Best buying experience I have had Title says it all. No headache experience and I actually enjoyed my interaction with the team there. The price I paid was lower than what I had locate Title says it all. No headache experience and I actually enjoyed my interaction with the team there. The price I paid was lower than what I had located during my internet searches. More
GARBAGE SERVICE Worst dealership in service ever!!! Only reason I go back to this dealership is because of my salesman Reggie Thomas. I've been buying cars from him s Worst dealership in service ever!!! Only reason I go back to this dealership is because of my salesman Reggie Thomas. I've been buying cars from him since 1999, yet the service people don't care, and definitely don't take care of knowing that you've been a customer since 1999... More
Overall good to excellent but the review tells the story I had a flat tire. My Computer said front passenger. it was the rear passenger. Truck was serviced at Munday and they never changed the wheel assig I had a flat tire. My Computer said front passenger. it was the rear passenger. Truck was serviced at Munday and they never changed the wheel assignment when they rotated my tires. another tire going low so I went to Munday on Saturday, 10/14. Rear driver had lost 8 lbs of air in a couple hrs. Guess what! it was the front driver tire that had a nail in it. This is the 3rd time (and I only have my truck serviced from Munday) where the tires on the screen said one thing and what was really wrong was a different tire. Rotations need to be verified. I LOVE MUNDAY. I WOULD RECOMMEND THEM TO EVERYONE AND HAVE but this is really ridiculous what has happened with tire rotations. I can't trust the information the truck provides other than to know I have a low or flat tire somewhere. Fill the wrong tire which I did, pressure never changed so took to Munday and I was filling the wrong tire! More