
Sterling McCall Chevrolet
Houston, TX
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Excelente Son muy amables y atentos . Y en financiamiento bastante rápidos . Y me dieron exactamente lo que me ofrecieron . Y el pago lo acomodaron a mi presup Son muy amables y atentos . Y en financiamiento bastante rápidos . Y me dieron exactamente lo que me ofrecieron . Y el pago lo acomodaron a mi presupuesto. Justo lo que yo puedo pagar. More
Service advisor that does not listen to customer about his v Twice the service advisor does not communicate to customer. Does not communicate with customer concerning recall. Does work on vehicle without communi Twice the service advisor does not communicate to customer. Does not communicate with customer concerning recall. Does work on vehicle without communicating with customer. # 2 Does not write down problem with brakes issue. Trys to give customer back vehicle after having it for 5hrs without fixing issue with brakes. Says brakes are in mint condition. Does not communicate/ fix grinding issue. I the customer instructed service advisor to put vehicle back up on the rack to show issue of vehicle. Later senior brake guy find the problem where as the junior tech did not find problem. No oversite of junior tech. This is a dealership. I expect them to know the chevy vehicles more so then any other shop, #3 Senior advisor does not speak to fellow coworkers when he comes in to work nor does he speak to customer after walking pass him twice. Customer met senior service advisor the day before. I do not recommend this dealership for service. You can purchase a vehicle their;however, I do not recommend the service department; however, i did have a better rapport with the two older service advisors (approximately 50 years of age). I will never come back there for service on any of my vehicles. After, being there for 5hrs. I got an oil change,car appraised and the brakes looked at once. the second time, i initiate to have car back on rack to look at brake issue. I only received a free loan vehicle and only 10 percent off for my troubles. I later decline service on my vehicle. The two older service advisors are the recommended persons to communicate and go to for service needs. if you have to take your vehicle there for service. I continue to see the older service type person are more responsible like Chick-fil-A employees at all the locations I been too. I been too five so far. I would appreciate this website correct the spelling of Chevrolet. More
Service repair on my 2009 Hybrid Tahoe I felt like they lied to me when I got to the dealership they had told me they were going to do a diagnostics that was gonna cost me $137 and they we I felt like they lied to me when I got to the dealership they had told me they were going to do a diagnostics that was gonna cost me $137 and they were going to tell me what the issue with the vehicle was and then it was gonna be my decision if I want to pay to fix it they never told me they were going to guess to see what the vehicle had so they said there’s an issue With a gateway module but their not sure if that’s going to fix the problem that was going to cost me $600 and not even know if that’s going to fix anything the whole reason why I want to a dealership it’s because my understanding is that they can find the issue even if it’s going to cost me more money to fix it but not play the guessing game and let’s see if we fix this if it does anything and if not will move forward and charge you For more repairs that they can fine not knowing if that’s gonna do anything to the vehicle if I knew I was going to be stuck in the situation and they would’ve told me from the beginning I would’ve went to just any old papa mama shop and did asked to speak to the manager nothing got accomplished this service department really need some work I’ll will probably not be coming here anymore They said the vehicle had a code of B1000 39 and they couldn’t even tell me where the part is located why would I have to pay $137 if they can tell me anything about the vehicle just that there’s a bad gateway module and also when I went to pick up my vehicle because I decided not to fix it it seems like they wanted to kick me out of there as quickly as possible they were Really nice to me from the beginning but when they realize that I wasn’t going to pay to fix it because They were not sure if that was going to fix the issue They were pretty much treated me very poorly And my vehicle is also under warranty on the hybrid system and It has the light service hybrid system but they’re telling me that doesn’t cover it it doesn’t make any sense if my vehicle has warranty on a hybrid system until 100,000 miles and it has a light service hybrid system light on it but they kept telling me no that’s not part of the warranty More
THESE JERKS TRIED TO RIP ME OFF!!!! They told me I needed a new mastet cylinder & booster. Took my car to another mechanic. Nothing was wrong. MUNDAY CHEVEROLET ARE BIG FAT LIARS!!!! They told me I needed a new mastet cylinder & booster. Took my car to another mechanic. Nothing was wrong. MUNDAY CHEVEROLET ARE BIG FAT LIARS!!!! More
Awesome! We need pretty late and they were still super friendly and helpful. I’m not from here so finding a new dealership wasn’t easy. Raul was awesome and re We need pretty late and they were still super friendly and helpful. I’m not from here so finding a new dealership wasn’t easy. Raul was awesome and really kept it truthful or as truthful as most car salesman are. He made sure I knew everything I could about the car and my trade. More
Excellent Great people a great place to purchase a vehicle and overall a great environment I would definitely recommend your dealer ship and services to others. Great people a great place to purchase a vehicle and overall a great environment I would definitely recommend your dealer ship and services to others. More
Overall good experience The vehicle I purchased was brand new, but it had a scratch that they didn't fix and they didn't clean the car well. The vehicle I purchased was brand new, but it had a scratch that they didn't fix and they didn't clean the car well. More
Service was great as always My advisor, Todd, was great. He took care of my service needs with no delays or extra hassel!! High Recommend him for future service appointments. My advisor, Todd, was great. He took care of my service needs with no delays or extra hassel!! High Recommend him for future service appointments. More
Oil change & tire rotation I have always used Munday Chevrolet for my car maintenance as I bought 6 cars there. I have always gotten 1st class service from my Service person Rob I have always used Munday Chevrolet for my car maintenance as I bought 6 cars there. I have always gotten 1st class service from my Service person Robin. All the folks in the service department are A-1 in my book. I love going there. They are quick and very service minded & always follow up with me. More
Reggie my man Buy all of my vehicles at Munday. Reggie is always helpful. Whatever I am looking for he finds it. I will always recommend Reggie to anyone who asks. Buy all of my vehicles at Munday. Reggie is always helpful. Whatever I am looking for he finds it. I will always recommend Reggie to anyone who asks. More