Sterling McCall Chevrolet

I have never had dishonest sale persons like these guys. Be careful when you sign contract , ask them before you sign contract the APR rate no matter how excellent your credit is. Be careful when you sign contract , ask them before you sign contract the APR rate no matter how excellent your credit is. More

Absolute Thieves We settled on a price with Salesman Javier Rivera on Wednesday, Sept. 11....took the 90 minute drive to get the vehicle we wanted and then....Boom...t We settled on a price with Salesman Javier Rivera on Wednesday, Sept. 11....took the 90 minute drive to get the vehicle we wanted and then....Boom...the sales manger from Wednesday is off today...so, the price will not be honored!! Today's sales manager, who shouldn't be, Bobby Harris added nearly $4000 to the settled price. When I confronted him he said " Should have bought it yesterday" Really? Your a manager? Talking this way to a customer!! I promised Bobby I would place a review to every platform I can find to warn Houston off this crooked place! Yes we have written a letter to Chevrolet to inform them as well More

Rodgrick Grant is BY FAR THE BEST !!! Rodgrick Grant was EXTREMELY helpful & informative helping us find EXACTLY what we were looking for, not to mention afford. No bs, no dream selling, j Rodgrick Grant was EXTREMELY helpful & informative helping us find EXACTLY what we were looking for, not to mention afford. No bs, no dream selling, just all around the most attentive,easy going salesman I've ever encountered...👍👍👍👍👍👍👍👍 More

2004 SSR Retractable roof I bought a used 2004 SSR from Sterling McCall Chevrolet , it has a retractable hardtop, when I went to finish the paperwork and pick up the truck ... I bought a used 2004 SSR from Sterling McCall Chevrolet , it has a retractable hardtop, when I went to finish the paperwork and pick up the truck ... the retractable roof wouldn’t go down , so the salesman took it to the service department... when I drove off the roof ajar light kept flashing on and off, so I circled around back, the salesman told me that it would go off when the system was cycled thru... to make the story short... it cost me around $2500. To have the retractable roof fix... I tried emailing the salesman, I sent email thru the contact page of Sterling McCall Chevrolet with NO response from them... More

Will not respond if you ask a ? they don’t want to answer Sterling McCall Chevrolet was the first dealership I reached out to because their online price for a 2019 Chevy Colorado was thousands below any other Sterling McCall Chevrolet was the first dealership I reached out to because their online price for a 2019 Chevy Colorado was thousands below any other dealer. Unfortunately, they were unable to honor that price because they could not even find out how they came up with such a discount. The Sales Manager, Christian Garcia, and sales people, Celia and Roy, all failed to get back to me. Anytime I asked a question they couldn’t answer, they just never responded or called me back. Fortunately, I was able to get the deal I wanted at Autonation Chevrolet West Austin. They were definitely worth the drive. They were transparent, responded immediately, and saved me three thousand dollars. I am certain Sterling McCall posts their online prices just to bait and switch you when you come in or blame you for their failure to deliver. I recommend you go elsewhere if you want to be treated with respect. More

Great Experience I came into this dealership hesitant about buying a new truck but my salesperson, Brent made it an awesome experience. He was very professional and po I came into this dealership hesitant about buying a new truck but my salesperson, Brent made it an awesome experience. He was very professional and polite. What I liked most about him was his honesty. I would highly recommend working with him at this dealership. More

They should be ashamed I have never seen such a practice. Went to the dealership. Looked around. A salesman came out. I asked about a used car and asked for his best price. I have never seen such a practice. Went to the dealership. Looked around. A salesman came out. I asked about a used car and asked for his best price. We went back and forth a bit. We agreed on a price and total offer. He went inside to confirm, he came back out. We went back and forth a bit, agreed on a deal. He went back in to confirm the offer and came out and he said we are good - if you agree we have a deal. So I went in, took my license and started to write up the deal. I asked for the numbers and the manager comes out and starts to give me a song and dance how this was never agreed upon. I had my teenage kids there as well and we were like, you had made a verbal deal, confirmed it, and now you will not honor it. He went on to say we never agreed. That we were lying. The sales guy had no integrity. I would never recommend this dealership or any Sterling McCall network. Shady business tactics. More

PLEASE SHOP AT ANOTHER DEALERSHIP deroy the sales rep is straight garbage they hire a rude, immature, disrespectful, dishonest, conniving, and unprofessional. DO NOT COME TO THIS DEALE deroy the sales rep is straight garbage they hire a rude, immature, disrespectful, dishonest, conniving, and unprofessional. DO NOT COME TO THIS DEALERSHIP IF YOU HAVE AN ISSUE THEY DO NOT HELP!! More

Horrible customer service from (Finance Manager) I am the last person to leave someone a negative feedback, but this fellow left me no choice but to warn the up coming customers to this dealership or I am the last person to leave someone a negative feedback, but this fellow left me no choice but to warn the up coming customers to this dealership or perhaps this particular fellow. (Pleasant Abraham) I picked a car from their sister dealership down the street, liked it driven around and was sold on the price that was advertised for. I was there with preapproved from JSC bank with pretty decent financial rate. Did not want to get financed from the Dealer due to my own bank’s great rates. But since my super nice sales accisites (James/Wolf) insisted that they may offer me better rate. So, why not. I was agree. I sure was pleased with their hospitality and help they provided during my decision. Everything went well until I was taken to this finance department. Let me mention that I was the only customer in waiting area waiting for these guys to take me in and help me get out soon they can. It took about 30-35 min. Which is okay. But it wasn’t that easy and ok as much as I thought it would or can be. This fellow I dealt with name (Pleasant Abraham) started working on my case. He was taking his sweet time which is understandable. But no smile on his face must be the work load, I don’t know. 🤷??? We had 3,500.00 as a down payment. Once he was done running number around his screen. He straight up told us what our monthly payment will be. But I asked him what rate am I getting. He said 4.9% when I went there with 3.4% approved from JSC bank. Told him no we rather just get it done from our bank. He asked us if we have a paperwork to show him... after confirming everything he left the office and returned after while and goes back to his computer screen and gave us another monthly payment. My question remained the same what’s my % rate? He said he will match or beat by one point. 🤦??? But what’s the point getting same rate after spending almost 2 hrs For same %. I said it’s okay we will just keep the banks offer. But thank you. Oh, boy.. This guy pissed off or what!? I don’t know. He with a smirking face gave me a look and said.. What do you want me to do !? Give you a 0%? That was pretty rude of him. I got shocked and said oh you are not as plasenst. Are you !? He replied I try to be. I acknowledge him that he is being rude. He straight up told me if I am the one who will sign the paper work? Since I wanted the car to be under my little brothers name and I was paying down payment to help him out. So, I said sure he said no you are not you can leave. I really was pissed off at this point I told him look we really have to go.. please finish the paper work it’s already passed 9:15-20 and I have 5 years old baby to pick up from a baby sitter. He said you guys can go deal with some one else. And my little brother ask me to stop let him finish. So, I figured if I say YES to everything he wants. Then I may end up See his pleasant side. (Which was no where to be found) smh This was my experience guys. I don’t know about others but this guy definitely don’t want people to be smart or question him. If you one of those who don’t like asking question then Mr, (pleasant Abraham) your guy. Good luck Or else request a different finance Manager to deal with. Good luck. Because I didn’t have that after meeting this guy. More