Sterling McCall Chevrolet
Houston, TX
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customer service The quality of customer service that Munday Chevrolet gave me was wonderful. From Robin in service and Florence at the front desk. They made me feel l The quality of customer service that Munday Chevrolet gave me was wonderful. From Robin in service and Florence at the front desk. They made me feel like they really cared about taking care of me and my vehicle. Definite assets to the company.. thank you More
Repair Excellent service, promptly handled. Dealer provided a loaner car, a service I hadn't anticipated. The maintenance department is clean, well laid out; Excellent service, promptly handled. Dealer provided a loaner car, a service I hadn't anticipated. The maintenance department is clean, well laid out; my service advisor even went out to my vehicle to retrieve my sunglasses and other items that I needed. More
Service Department Stopped in to get alignment check. After speaking with the technician, Chris Tobias, I decided to have the work done. Chris was very helpful, expl Stopped in to get alignment check. After speaking with the technician, Chris Tobias, I decided to have the work done. Chris was very helpful, explaining what I needed to have done. The work was completed in a very timely manner aND I was completely satisfied. GREAT SERVICE PERSONNEL! !!!!!!!!!!! More
Car broke down Great service helpfull got us what we needed all in time amount we had got us a rental car to be on our way great Great service helpfull got us what we needed all in time amount we had got us a rental car to be on our way great More
service Joyce is great to work with. Very efficient went out of her way to see that I was satisfied Met all expectations Would recommen this service depar Joyce is great to work with. Very efficient went out of her way to see that I was satisfied Met all expectations Would recommen this service department to all More
A/C repair. Prompt, friendly service! Took my 2015 Silverado to have A/C compressor replaced. Dropped it off around 8am was out the same afternoon. All good!! Prompt, friendly service! Took my 2015 Silverado to have A/C compressor replaced. Dropped it off around 8am was out the same afternoon. All good!! More
A/C Warranty Went in for my ac under warranty. Took a little longer than I would like, but the loner vehicle really helped. It made the wait much easier. Went in for my ac under warranty. Took a little longer than I would like, but the loner vehicle really helped. It made the wait much easier. More
Absolutely horrible I went for a tire repair only...I experienced something,I thought I would never experience,with such a huge company like Chevy. I picked up my 2017 I went for a tire repair only...I experienced something,I thought I would never experience,with such a huge company like Chevy. I picked up my 2017 Equinox to find out the tech that replaced tire had totally damaged my rim!!! And left the excess debris on it, thinking I won't notice. Shady!!! Absolutely no consideration what so ever!!! As to service advisor Connie,I would never deal with her again...prior to give the go to replace tire, I had found same tire cheaper at discount tire. I called Chevy informed service advisor, on which she told me just bring copy with me at the time of pick. I got there and had to wait 45 mins for the adjustment because advisor Connie did not inform the appropriate person. So, as you can see even customer advisor don't care! I spent my whole Saturday dealing with Chevy for service that should have taken an hour to fix. At the end manager agreed to repair the rim the had the SUV for 5 days and not once did they offer any compensation for the inconvenience they caused me!! More
Service Dept Yes, Munday service dept and the Service tech Andrea will always have my business. She's very knowledgeable, courteous and on time. Perfect servi Yes, Munday service dept and the Service tech Andrea will always have my business. She's very knowledgeable, courteous and on time. Perfect service always More
Don't go anywhere else! The shopping, as well as the purchase/financing process went as smooth as possible. My salesman (Julio Navarro) went above and beyond to help my find The shopping, as well as the purchase/financing process went as smooth as possible. My salesman (Julio Navarro) went above and beyond to help my find the Chevrolet that fit my needs and budget. I could not be happier with my 2017 Cruze - it has bells and whistles that you would think only come in luxury cars...if you haven't test driven a Chevy lately - I suggest you give them a look and do it at Munday Chevrolet! More