Sterling McCall Chevrolet
Houston, TX
Filter Reviews by Keyword
By Type
Showing 731 reviews
Awesome! We need pretty late and they were still super friendly and helpful. I’m not from here so finding a new dealership wasn’t easy. Raul was awesome and re We need pretty late and they were still super friendly and helpful. I’m not from here so finding a new dealership wasn’t easy. Raul was awesome and really kept it truthful or as truthful as most car salesman are. He made sure I knew everything I could about the car and my trade. More
Overall good experience The vehicle I purchased was brand new, but it had a scratch that they didn't fix and they didn't clean the car well. The vehicle I purchased was brand new, but it had a scratch that they didn't fix and they didn't clean the car well. More
Excellent Great people a great place to purchase a vehicle and overall a great environment I would definitely recommend your dealer ship and services to others. Great people a great place to purchase a vehicle and overall a great environment I would definitely recommend your dealer ship and services to others. More
Service was great as always My advisor, Todd, was great. He took care of my service needs with no delays or extra hassel!! High Recommend him for future service appointments. My advisor, Todd, was great. He took care of my service needs with no delays or extra hassel!! High Recommend him for future service appointments. More
Oil change & tire rotation I have always used Munday Chevrolet for my car maintenance as I bought 6 cars there. I have always gotten 1st class service from my Service person Rob I have always used Munday Chevrolet for my car maintenance as I bought 6 cars there. I have always gotten 1st class service from my Service person Robin. All the folks in the service department are A-1 in my book. I love going there. They are quick and very service minded & always follow up with me. More
Reggie my man Buy all of my vehicles at Munday. Reggie is always helpful. Whatever I am looking for he finds it. I will always recommend Reggie to anyone who asks. Buy all of my vehicles at Munday. Reggie is always helpful. Whatever I am looking for he finds it. I will always recommend Reggie to anyone who asks. More
4 hour oil change Scheduled a Saturday appointment on Thursday. Dropped off at 10am. My car wasn’t ready until 2:30. I was told every time o called that they were worki Scheduled a Saturday appointment on Thursday. Dropped off at 10am. My car wasn’t ready until 2:30. I was told every time o called that they were working on it and I would recieve a call in the next 30 minutes. No call so I called again and Ricardo informed me that it would be 39 more minutes and he would call. He didn’t. I call again and this time no one is picking up the phone. I select the service department and they pickup and put you immediately on hold. I am now pissed!! I raise xxxx with the manager when I get to the dealership because I was told that it was ready and it is not. I asked the manager why did they schedule so many cars on a holiday weekend and inconvenience their customers that are trying to get on the highway for the holiday? He stated that Munday service appointments first and then walk ins. It’s quite clear that an appointment means nothing for the service department. The last time I took my car for an oil change one of my lugs came up missing. I honestly didn’t say anything because it took forever that appointment because they never did rotate my tires now check the air. My low air light was still on when I got in the car. I’m sorry to say that this will be my last time wasting my time and money with Munday. I don’t care to go back and be upset on another level. Merry Christmas. More
Great Purchase Experience Haven't bought a truck in 15yrs. Traded in my 1500 Z71 with 370k on it for a 2017 2500HD 4x4 Texas Edition. Couldn't be happier. Fair price with great Haven't bought a truck in 15yrs. Traded in my 1500 Z71 with 370k on it for a 2017 2500HD 4x4 Texas Edition. Couldn't be happier. Fair price with great service. More
Expect to be overcharged The process was just a nightmare. I picked up my car a couple day ago and I was charged for oil, change, tire rotation and gas to test drive it. When The process was just a nightmare. I picked up my car a couple day ago and I was charged for oil, change, tire rotation and gas to test drive it. When I left my car it had 1/4 of a tank. Anyhow I also discovered my tires abad and were in fact not rotated but I was charged for it. You would think they would let me know that my tires is so sad it’s to the point of popping. Nope not even mention it. I also discovered several screws are missing and my car I making noises now due to the loose parts shaking. I’m not a mechanic but it’s obvious the noise isn’t normal. They also didn’t put an oil change sticker in my car so I’m not even sure it was done. Overall not really happy with the service I received. They were able to get the warranty work done- I think. More
95% ok Everything was good, except I waited 2 hours to get my car for change oil. I scheduled my appointment through the app but was not in the records. Thi Everything was good, except I waited 2 hours to get my car for change oil. I scheduled my appointment through the app but was not in the records. This is the second time it happens. The lady who received my car was very kind. More