Sterling McCall Chevrolet

PLEASE SHOP AT ANOTHER DEALERSHIP deroy the sales rep is straight garbage they hire a rude, immature, disrespectful, dishonest, conniving, and unprofessional. DO NOT COME TO THIS DEALE deroy the sales rep is straight garbage they hire a rude, immature, disrespectful, dishonest, conniving, and unprofessional. DO NOT COME TO THIS DEALERSHIP IF YOU HAVE AN ISSUE THEY DO NOT HELP!! More

Horrible customer service from (Finance Manager) I am the last person to leave someone a negative feedback, but this fellow left me no choice but to warn the up coming customers to this dealership or I am the last person to leave someone a negative feedback, but this fellow left me no choice but to warn the up coming customers to this dealership or perhaps this particular fellow. (Pleasant Abraham) I picked a car from their sister dealership down the street, liked it driven around and was sold on the price that was advertised for. I was there with preapproved from JSC bank with pretty decent financial rate. Did not want to get financed from the Dealer due to my own bank’s great rates. But since my super nice sales accisites (James/Wolf) insisted that they may offer me better rate. So, why not. I was agree. I sure was pleased with their hospitality and help they provided during my decision. Everything went well until I was taken to this finance department. Let me mention that I was the only customer in waiting area waiting for these guys to take me in and help me get out soon they can. It took about 30-35 min. Which is okay. But it wasn’t that easy and ok as much as I thought it would or can be. This fellow I dealt with name (Pleasant Abraham) started working on my case. He was taking his sweet time which is understandable. But no smile on his face must be the work load, I don’t know. 🤷??? We had 3,500.00 as a down payment. Once he was done running number around his screen. He straight up told us what our monthly payment will be. But I asked him what rate am I getting. He said 4.9% when I went there with 3.4% approved from JSC bank. Told him no we rather just get it done from our bank. He asked us if we have a paperwork to show him... after confirming everything he left the office and returned after while and goes back to his computer screen and gave us another monthly payment. My question remained the same what’s my % rate? He said he will match or beat by one point. 🤦??? But what’s the point getting same rate after spending almost 2 hrs For same %. I said it’s okay we will just keep the banks offer. But thank you. Oh, boy.. This guy pissed off or what!? I don’t know. He with a smirking face gave me a look and said.. What do you want me to do !? Give you a 0%? That was pretty rude of him. I got shocked and said oh you are not as plasenst. Are you !? He replied I try to be. I acknowledge him that he is being rude. He straight up told me if I am the one who will sign the paper work? Since I wanted the car to be under my little brothers name and I was paying down payment to help him out. So, I said sure he said no you are not you can leave. I really was pissed off at this point I told him look we really have to go.. please finish the paper work it’s already passed 9:15-20 and I have 5 years old baby to pick up from a baby sitter. He said you guys can go deal with some one else. And my little brother ask me to stop let him finish. So, I figured if I say YES to everything he wants. Then I may end up See his pleasant side. (Which was no where to be found) smh This was my experience guys. I don’t know about others but this guy definitely don’t want people to be smart or question him. If you one of those who don’t like asking question then Mr, (pleasant Abraham) your guy. Good luck Or else request a different finance Manager to deal with. Good luck. Because I didn’t have that after meeting this guy. More

Bait and Switch Fist off they advertised a truck with what seemed like a decent price. I emailed back n forth with the sales guy who never mentioned the price shown Fist off they advertised a truck with what seemed like a decent price. I emailed back n forth with the sales guy who never mentioned the price shown was for a truck without the customization they did and it wasn't prominent in the online add. After test driving the truck and getting down to the deal is when I found out the real price. So I decide, after spending a couple of hours there and the long drive, almost 1 hr, I start looking at another truck. This is when they started the numbers game, I know all dealers do this to a certain extent but the sales guy and the sales manager start shifting numbers, where it s the same numbers just in different order ect. Finance was no better either...same game, different department. Long story short, it was one of those deals where after you just feel like you got taken advantage of from the time you set foot on the lot. I would never buy another vehicle from Munday Chevrolet again or recommend them to anyone. In fact 6 months later I bought a fairly new "used" car for my wife from Weisner a little further up 45N and it was a totally different experience from sales to finance. No bait n switch or numbers games. READ THE BAD REVIEWS AND STAY AWAY FROM MUNDAY CHEVROLET. More

SCAM would not trust Munday Chevrolet! I Received a letter in the mail OFFERING to buy my truck to bring it up to munday Chevrolet that they will buy my truck for $52,635.00 even if I don’t I Received a letter in the mail OFFERING to buy my truck to bring it up to munday Chevrolet that they will buy my truck for $52,635.00 even if I don’t buy a truck. They offered me $7000,00 less and would not give me a print out so I could think it over. Said they won’t do that it’s in the system. Seems Really shady to me. Also the guy who sent me the offer would not even meet up with me. -Rodney Crow- . I would not believe there offers they send to you in the mail and I wouldn’t trust these guys. SCAM SCAM SCAM !!!!! Be Fair warned! More

SAM MIFTAH Made our experience so pleasant answered all of our questions,our sales person was courteous and friendly .I will definitely come back again .Overall Made our experience so pleasant answered all of our questions,our sales person was courteous and friendly .I will definitely come back again .Overall Sam made us feel very comfortable in our buying experience. More

Excelente Son muy amables y atentos . Y en financiamiento bastante rápidos . Y me dieron exactamente lo que me ofrecieron . Y el pago lo acomodaron a mi presup Son muy amables y atentos . Y en financiamiento bastante rápidos . Y me dieron exactamente lo que me ofrecieron . Y el pago lo acomodaron a mi presupuesto. Justo lo que yo puedo pagar. More

Service advisor that does not listen to customer about his v Twice the service advisor does not communicate to customer. Does not communicate with customer concerning recall. Does work on vehicle without communi Twice the service advisor does not communicate to customer. Does not communicate with customer concerning recall. Does work on vehicle without communicating with customer. # 2 Does not write down problem with brakes issue. Trys to give customer back vehicle after having it for 5hrs without fixing issue with brakes. Says brakes are in mint condition. Does not communicate/ fix grinding issue. I the customer instructed service advisor to put vehicle back up on the rack to show issue of vehicle. Later senior brake guy find the problem where as the junior tech did not find problem. No oversite of junior tech. This is a dealership. I expect them to know the chevy vehicles more so then any other shop, #3 Senior advisor does not speak to fellow coworkers when he comes in to work nor does he speak to customer after walking pass him twice. Customer met senior service advisor the day before. I do not recommend this dealership for service. You can purchase a vehicle their;however, I do not recommend the service department; however, i did have a better rapport with the two older service advisors (approximately 50 years of age). I will never come back there for service on any of my vehicles. After, being there for 5hrs. I got an oil change,car appraised and the brakes looked at once. the second time, i initiate to have car back on rack to look at brake issue. I only received a free loan vehicle and only 10 percent off for my troubles. I later decline service on my vehicle. The two older service advisors are the recommended persons to communicate and go to for service needs. if you have to take your vehicle there for service. I continue to see the older service type person are more responsible like Chick-fil-A employees at all the locations I been too. I been too five so far. I would appreciate this website correct the spelling of Chevrolet. More

Service repair on my 2009 Hybrid Tahoe I felt like they lied to me when I got to the dealership they had told me they were going to do a diagnostics that was gonna cost me $137 and they we I felt like they lied to me when I got to the dealership they had told me they were going to do a diagnostics that was gonna cost me $137 and they were going to tell me what the issue with the vehicle was and then it was gonna be my decision if I want to pay to fix it they never told me they were going to guess to see what the vehicle had so they said there’s an issue With a gateway module but their not sure if that’s going to fix the problem that was going to cost me $600 and not even know if that’s going to fix anything the whole reason why I want to a dealership it’s because my understanding is that they can find the issue even if it’s going to cost me more money to fix it but not play the guessing game and let’s see if we fix this if it does anything and if not will move forward and charge you For more repairs that they can fine not knowing if that’s gonna do anything to the vehicle if I knew I was going to be stuck in the situation and they would’ve told me from the beginning I would’ve went to just any old papa mama shop and did asked to speak to the manager nothing got accomplished this service department really need some work I’ll will probably not be coming here anymore They said the vehicle had a code of B1000 39 and they couldn’t even tell me where the part is located why would I have to pay $137 if they can tell me anything about the vehicle just that there’s a bad gateway module and also when I went to pick up my vehicle because I decided not to fix it it seems like they wanted to kick me out of there as quickly as possible they were Really nice to me from the beginning but when they realize that I wasn’t going to pay to fix it because They were not sure if that was going to fix the issue They were pretty much treated me very poorly And my vehicle is also under warranty on the hybrid system and It has the light service hybrid system but they’re telling me that doesn’t cover it it doesn’t make any sense if my vehicle has warranty on a hybrid system until 100,000 miles and it has a light service hybrid system light on it but they kept telling me no that’s not part of the warranty More

THESE JERKS TRIED TO RIP ME OFF!!!! They told me I needed a new mastet cylinder & booster. Took my car to another mechanic. Nothing was wrong. MUNDAY CHEVEROLET ARE BIG FAT LIARS!!!! They told me I needed a new mastet cylinder & booster. Took my car to another mechanic. Nothing was wrong. MUNDAY CHEVEROLET ARE BIG FAT LIARS!!!! More